Bidder Reviews for U.S. Auction Gallery (540)
4 out of 5.0 Stars
1-50 of 541 Reviews
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WalterEnglewood, FL
Jun 04, 2024
Shipping headaches
When bidding, make sure the auction house has in house shipping … it makes things a lot easier
MarilynSan Leandro, CA
May 30, 2024
WalterEnglewood, FL
May 16, 2024
HansKöln, DE
May 16, 2024
SusanCanaan, NY
May 15, 2024
very poor quality, stones are very light in color, clasp broke when I tried first time
The bracelets and necklaces are very poor quality, the "opal" does not even look like one and the stones also very light and poor quality. I would advise not to purchase from this vendor.
YadiraOrmond Beach, FL
May 07, 2024
Horrible outfit!
Do your homework FIRST before you bid on any of their items! Look at the amount of negative feedback and RUN! My $10 bid went "automatically" to $101 without me touching any keys. When I tried to communicate about it, I got a very blunt and rude answer. "We don't cancel any bids" This was before they sent out the item. The description of item was very misleading to say the least. Looking at other feedback afterwards, I concluded myself too that they make their money with exuberant shipping cost on top of overcharging you for an item with a worthless "authenticity report" Also, read the feedback from people that sent in their item for a "no problem refund" and never got their money. lesson learned. Live auctioneers should care and wipe these people off their business contacts; ultimately it will hurt Live auctioneers to be associated with this kind of "companies" Not smart on their end...
MinBeaumont, CA
Apr 26, 2024
RondaFresno, CA
Apr 22, 2024
They do not respond to buyers
I discovered I had won an auction item through U. S. Auction Gallery. Unfortunately I had not knowingly bid on this item. When I tried to contact U. S. Auction Gallery I received no response. This was over the course of a week and after many phone calls and many messages that I had sent directly to U. S. Auction Gallery. On about the fourth day of trying to reach out to them I did receive a call which I missed but I immediately called them back, within minutes, my call back was not answered. I contacted Live Auctioneers and they told me I would have to work something out with the U. S. Auction Gallery. That is impossible to do as they do not respond. As anyone who navigates Live Auctioneers knows, it is incredibly easy to accidentally bit on an item, one wrong touch of the screen and you've placed a bid. Even if I had been aware that I had placed a bid there is no way to retract a bid on line. I had both my phone and my i-pad open to the auction so I don't even know exactly how this bid was placed. It is a $700 plus bid so this is not a "mistake" I can afford. This is absolutely horrible business practice and I am now considering leaving this site permanently. That's unfortunate as I am a reseller and I am always looking for unique items. I mainly resell vintage household items and expensive wedding rings are just not what I deal with. So buyer beware of U. S. Auction Gallery, and know that Live Auctioneers has no customer service regarding accidentally refunds or accidental bidding issues. I know I can't be the only one who has gone through this.
ForrestPrairie Grove, AR
Mar 26, 2024
TerryBurleson, TX
Mar 26, 2024
Laurence Poitiers, FR
Mar 22, 2024
RichardCamas, WA
Jan 17, 2024
MichelleCamarillo, CA
Jan 10, 2024
LukeCleveland, OH
Jan 05, 2024
Shipping took forever
Jewelry is cheap feeling. Looks much better in the photos they use online. I would never again pay the prices I did for what I received.
JackAstoria, NY
Dec 31, 2023
Liars and Thieves, Worthless Items, Suspicious Bidding Patterns
The items I received from US Auction Gallery were completely worthless. The "animation cels including COA's" were bogus; the "COA's" were printed on a home computer using paper purchased at Staples or Party City. Complete and utter garbage. I contacted the auction house with my complaint, sent the items back as per their request for a refund but was never refunded. I CANNOT EMPHASIZE ENOUGH HOW MUCH YOU SHOULD AVOID THESE OUTRIGHT FRAUDSTERS. ZERO INTEGRITY AND SELLING GARBAGE AS AUTHENTIC.
FredLaredo, TX
Dec 26, 2023
JustinBoise, ID
Dec 21, 2023
RandallLewiston, ID
Dec 20, 2023
ThaddeusLittleton, CO
Dec 13, 2023
No good
Excessive shipping fees, lack of desire to combine items won in the very next auction even with heads up contact I provided after the first one that it was going to happen
ThaddeusLittleton, CO
Dec 13, 2023
ThaddeusLittleton, CO
Dec 08, 2023
Shady
This auction house makes the bulk of its money off the shipping spread, what they pay vs what they charge you. It’s a significant difference. Their refusal to combine items, instead sending me single pieces of paper in separate tubes to the tune of $22 EACH was beyond infuriating and entirely preventable. Make your own shipping arrangements or better yet; just steer clear of this outfit. There are plenty of other operators on this site that do business with integrity.
CAROLE JCiudad De México, MX
Dec 06, 2023
AaronSikeston, MO
Nov 30, 2023
Completely ignored me.
I had contacted U. S. Auction regarding two item cancellations that I received, but did not receive a response. They sent a second and third item cancellation request, both of which I responded to, but still ignored. I sent multiple responses and got nothing.
alysonBoca Raton, FL
Nov 24, 2023
stephaneLes Sables-d'olonne, FR
Nov 17, 2023
AnnetteBaytown, TX
Nov 02, 2023
R.A.Wauconda, IL
Oct 27, 2023
Seamless-reasonable shipping
As in the title-everything was seamless, the shipping charges were reasonable and I got what I bid on in good condition.
BudArizona City, AZ
Oct 24, 2023
SUZANNECallahan, FL
Oct 18, 2023
KathrynNorthbrook, IL
Oct 17, 2023
Pictures are taken as closeups
The result of their close up pictures is that the item you are buying look larger than they actually are! Keep your eye on the karat weighy yo understand what you are buying. Items are nicely packed and arrive safely.
JohnnyChicago, IL
Oct 17, 2023
Things aren’t what they seem
Items look great in the pics and the description is always inviting. The actual product when received will be wrong and not what was advertised. You’ve lost a customer and I will not recommend Liveauctioneers to anyone again.
LaurenMount, Sinai, NY
Oct 11, 2023
HildaWaxhaw, NC
Oct 05, 2023
JohnColumbus, OH
Oct 05, 2023
MichaelDetroit, MI
Sep 22, 2023
LarrySanford, NC
Sep 14, 2023
JudyDawsonville, GA
Sep 13, 2023
Exactly as described
Very pretty bracelet. It arrived quickly and was well packaged. I will definitely enjoy wearing it! Looking forward to my next “win!” Thank you.
DuaneMobridge, SD
Sep 13, 2023
KennethOrlando, FL
Sep 13, 2023
DavidSan Diego, CA
Sep 08, 2023
RobinDripping Springs, TX
Aug 25, 2023
JohnColumbus, OH
Aug 18, 2023
sharonReunion, FL
Aug 18, 2023
Great Value
So easy and the earrings arrived quickly, they were just as advertised and amazing value
ArleneWest Bloomfield, MI
Aug 14, 2023
ArleneWest Bloomfield, MI
Aug 14, 2023
ElizabethSchaumburg, IL
Aug 13, 2023
KristieLas Vegas, NV
Aug 09, 2023
SheilaCoolidge, GA
Jul 23, 2023
Looks cheap
The items I ordered do not look like the pictures that were on the auction house. The items look cheap and I was very disappointed with the ring that I received. Shipping was fast but I would rather have the item that was pictured.
ALEXANDRIASt. Albert, CA
Jul 12, 2023
Can't Say Enough Good Things
The fastest purchase to in-hand process I've had so far and I'm buying from Canada. Fantastic prices, items exactly as shown if not better, and great customer service-I did have to reach out for a different purchase but there was not an issue and the support was impeccable. Great auction house-I will be buying again.
VeronicaEighty Four, PA
Jul 11, 2023
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