Bidder Reviews for John Moran Auctioneers, Inc. (427)
TOP RATED
4.7 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
1-50 of 427 Reviews
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Highest Rated
BranislavBratislava, SK
May 30, 2024
JamisonNew Orleans, LA
May 15, 2024
TedWoodbury, CT
May 14, 2024
DerkTomball, TX
May 12, 2024
Try to get an estimate for the in house shipping. I didn't think it would be as expensive as it was.
They provide a shipping service but as I learned if at all possible pick up winnings in person if possible to save on shipping.
KaraPortland, OR
May 12, 2024
KiraSun Valley, CA
May 08, 2024
RickLos Angeles, CA
May 07, 2024
RussellDurham, NH
May 02, 2024
KarenSherman Oaks, CA
May 01, 2024
Excellent Experience from beginning to delivery!
Excellent Experience from beginning to delivery!
KerryClarkston, GA
May 01, 2024
Philippe Paris, FR
May 01, 2024
KaraAltadena, CA
May 01, 2024
EmmaLos Angeles, CA
Apr 16, 2024
BeckyArtesia, NM
Apr 02, 2024
Items was as described and great condition
The item was as described, and was shipped in a timely manner and was very well packaged to protect it. Thank you.
GarySan Diego, CA
Mar 21, 2024
RichardLa Grange Park, IL
Mar 19, 2024
Very Secure Packaging
The folk art piece I bought was very carefully and securely shipped in bubble wrap and styrofoam. The piece was easy to unwrap and arrived safely. I am very pleased with the shipping experience.
KarlPhoenix, AZ
Mar 19, 2024
na
Very smooth and efficient end to end-from catalog to registration to bidding to payment to shipping. Would be hard pressed to suggest improvements.
jBuellton, CA
Feb 29, 2024
Seamless process, excellent photography & accurate descriptions. Very nice people.
Moran's auctions are always interesting and informative, excellent photography, easy to navigate site, they work hard to make the process easy. Very nice, friendly & efficient staff.
GilbertAlpine, TX
Feb 28, 2024
StephenRancho Cucamonga, CA
Feb 27, 2024
Nice auction house with excellent service!
The people at John Moran Auctioneers are a class-act! I had the option of picking up my items in person and every employee with whom I interacted was excellent. Highly recomended auction house.
FrancesCharlottesville, VA
Feb 27, 2024
Highly Recommend
They handled everything from start to finish. It was seamless transaction experience.
SusanPhoenix, AZ
Feb 04, 2024
AntonCharlotte, NC
Jan 18, 2024
Miscommunication Issue Resolved
Had a big miscommunication with an items description, only found out after it was delivered. I notified the auction house and it was brought to the attention of the management. They took the issue seriously. After the facts were presented and reviewed, a resolution was presented in less than a day. I was impressed on how they live up to the integrity of their company's reputation! I hope other auction houses will follow John Moran Auctioneers, Inc. 's professional and respect for the industry. One of the very FEW honest auction houses that I highly recommend.
John Moran Auctioneers, Inc.Jan 19, 2024
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. JMA
KarlBoise, ID
Jan 13, 2024
Always a pleasure!!!
A great Auction House.... Have fun bidding!!!
John Moran Auctioneers, Inc.Jan 19, 2024
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. JMA
AhmadBrentwood, CA
Jan 12, 2024
CarolynSparta, TN
Jan 07, 2024
RichardPhoenix, AZ
Jan 04, 2024
EdwinMiami, FL
Dec 29, 2023
MariaSacramento, CA
Dec 28, 2023
Moran Auctioneers show good customer service.
I have won bids on a few items and have always been very pleased with all the help I received and always in a timely manner. Packaging of art is amazing. Definitely will work with them again.
John Moran Auctioneers, Inc.Jan 19, 2024
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Also providing shipping feedback is very much helpful. JMA
TomSan Diego, CA
Dec 28, 2023
MedoraLa Crescenta, CA
Dec 27, 2023
JoeLos Angeles, CA
Dec 27, 2023
AtifNew York, NY
Dec 12, 2023
DavidRio Rancho, NM
Dec 06, 2023
Moran Auctioneers have so much going for itself
Moran Auctioneers have so much going for itself that it seems to be forgetting that a satisfied customer is important to maintain their business. At the premium they want from buyers one would think that some kind of concern for the successful completion of a transaction accounts for something... alas I have not experienced it.
John Moran Auctioneers, Inc.Jan 19, 2024
We are sorry to hear that you were not satisfied with our post-sale shipping experience and understand that making your own shipping arrangements can be difficult. We now offer shipping directly through Live Auctioneers via Live Ship as well as other reputable local shippers. When viewing items in any auction onjohnmoran.com or on Live Auctioneers, a bidder can now see the estimated shipping charge before bidding and make arrangements for shipping at the time of payment. We are always looking for ways to streamline the buying process and hope this helps improve your post-sale experience in the future. JMA
RichardNorth Port, FL
Dec 06, 2023
TimFort Davis, TX
Dec 06, 2023
mauriceVictoria, CA
Dec 06, 2023
KellyWhittier, CA
Nov 21, 2023
They do not pay attention to communications.
I won an auction item and called the next day arranging for pickup. I stated that I would pay for it when I picked it up to avoid the extra fees. I never received an email with an invoice from the auction house and in the mean time my credit card was charged. When I went to pickup the item I was told they do not always have control over payments through Auctioneers. I even met the person who I talked to on the phone, and he acknowledged that he talked to me about payment. I have dealt with other auction houses in my area and it has never been a problem with arranging to pay in person. Granted it's a small fee, but I would be cautious if you are buying a high ticket item. You might end up with higher bill than you anticipated.
John Moran Auctioneers, Inc.Jan 22, 2024
Thank you for bringing this to our attention. Indeed, any Live Auctioneers buyer who has not contacted us within 24 hours of the sale to make alternate payment arrangements will only receive an email through Live Auctioneers and will be automatically charged through LivePay. While it is still a manual process, we have made improvements to our workflow to ensure those who have requested alternate payment options are not charged through LivePay and receive an invoice with payment options directly through John Moran Auctioneers.
SusanPhoenix, AZ
Nov 15, 2023
The auction house shines-recommended shippers not so much.
I have bought from them and sold through them; they are professional through and through. My only concern this time was how long it took one of their recommended shippers to ship my purchase-a month! Love the painting and it is the perfect gift for a dear friend.
GregoryWichita, KS
Nov 14, 2023
WONDERFUL EXPERIENCE
I've purchased several items from John Moran Auctioneers. Living full time in the midwest and having a home in California, they have been very helpful and flexible on item pick up. My most recent purchase, they provided boxes, wrapping, and muscle to assist. While on site, I noticed an item that wasn't sold and asked about it. They were quick to provide an answer to my query with a phone call. IF IN DOUBT about purchasing an item through their auction process, call and discuss options available. For me, it made the difference of buying or not buying. And the nicest people you might ever have the pleasure of an interaction through an auction purchase!
MichaelNew York, NY
Nov 06, 2023
Paid for Item, Arranged Shipping, No Response.
I won this item almost a month ago, paid for it in full, contacted shippers listed by John Moran, choose one, signed and submitted the release required to the shipper and JM. John Moran has not acknowledged any of my messages or even that I have paid for this item and have gotten no further information from the shipper. I have sent messages to JM and asked Live Auctioneers for help last week. LA response was a stock, "we're so sorry you're having a problem and rest assured we will try to help". I don't understand why buying things at auctions and getting them shipped in 2023 is so torturous!
John Moran Auctioneers, Inc.Jan 22, 2024
We completely agree that shipping in this day and age should be easier which is why we have partnered with Live Auctioneers and a reputable shipping company to offer shipping quotes and opportunities to pay for shipping at the time of checkout. Of course, you can still choose an alternate shipper of your choice and we will be happy to work with them. We hope this makes things easier for future purchases.
DavidWinter Garden, FL
Nov 03, 2023
JohnCape Coral, FL
Nov 02, 2023
ErikPanorama City, CA
Oct 31, 2023
PhilipSwedesboro, NJ
Oct 31, 2023
JordanDallas, TX
Oct 30, 2023
DaneLong Beach, CA
Oct 24, 2023
Very professional in all aspects of the sale.
I have purchased several different times from JM and they are very professional in all aspects of the sale.
John Moran Auctioneers, Inc.Oct 27, 2023
Thank you for bidding with us. We enjoy our clients! JMA
RobinDallas, TX
Oct 24, 2023
John Moran Auctioneers, Inc.Oct 27, 2023
Thank you for the stars! JMA
KenOklahoma City, OK
Oct 17, 2023
John Moran Auctioneers, Inc.Oct 27, 2023
Thank you for the stars!
BrianSomerset, NJ
Oct 14, 2023
John Moran Auctioneers, Inc.Oct 27, 2023
Thank you for the stars!
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