Bidder Reviews for STAIR (262)
TOP RATED
4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
1-50 of 262 Reviews
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Highest Rated
Mun SoonShah Alam, MY
May 17, 2024
IvanHomestead, FL
May 03, 2024
GiovanniMolfetta, IT
Apr 24, 2024
PhilipSwedesboro, NJ
Apr 19, 2024
AnnMarieSummit, NJ
Apr 02, 2024
TrishClifton, TX
Mar 22, 2024
NathanDallas, TX
Mar 21, 2024
Condition didn’t match piece
This unfortunately has been my second purchase through Stair of a furniture piece not being described accurately. The chest came and was missing additional pieces not mentioned in the condition report. The auction house was less than accommodating when I pointed this out, and making a new knee fitting will be extremely costly. My advice: if you can’t inspect this in person before the auction, don’t bid.
KevinClinton, NY
Mar 07, 2024
TerryNashville, TN
Feb 18, 2024
Stair Gallery hard to go wrong!
Had a driver in area to pick up on Friday afternoon. Stair has set hours but offered to fudge a little to affect pickup. That is service with a big fat smile! It proved not necessary as we picked up within their hours but it was close.. As for the chest, never go wrong with Stair everything as described. Been shopping there 20 plus years and never disappointed.
BarrSandy, UT
Feb 13, 2024
DavidPhiladelphia, PA
Jan 07, 2024
VladBrooklyn, NY
Jan 05, 2024
EnricoRoma, IT
Jan 03, 2024
WilliamPortsmouth, RI
Dec 28, 2023
Not a bad drive to pick up piece about 3.5 hours worth drivinf to save shipping cost.
Very professional company to work with
PhilipSwedesboro, NJ
Dec 22, 2023
GeorgeGainesville, VA
Dec 20, 2023
GeorgeGainesville, VA
Dec 20, 2023
AbigailGreenville, SC
Dec 15, 2023
AbigailGreenville, SC
Dec 15, 2023
Top notch!
STAIR is always extremely responsive, professional and a joy to bid and purchase with.
terryMount Ida, AR
Nov 30, 2023
ChrisAtlanta, GA
Nov 30, 2023
MichaelNew York, NY
Nov 29, 2023
Disappointing
The description was inaccurate. The figure was broken and a part missing. When personally picking up the item it was placed in front of us without being prepared to only provide some paper for wrapping.
JamisonNew Orleans, LA
Nov 24, 2023
Excellent!
My first auction at STAIR was just wonderful. Vase was perfectly described and pictured, and payment/shipping was very easy.
JamesJacksonville, FL
Nov 21, 2023
sydneyWalpole, MA
Nov 02, 2023
QingshuChengdu, CN
Oct 31, 2023
Items are apparently repaired, and the auction house is dishonest
Items are apparently repaired, and the auction house is dishonest
JohnChicago, IL
Oct 13, 2023
Dominique H.Oberlin, OH
Oct 13, 2023
Bid and Buy with Confidence
Not only was I surprised to be the high bidder for an artwork from Andre Leon Talley's estate, but the resulting process of payment and arranging shipping (through a third party) could not have been easier. I am extremely pleased to have done business STAIR, which is a highly reputable auction house. I certainly will watch their upcoming auctions for other works that catch my eye.
BradySanta Barbara, CA
Oct 12, 2023
Unresponsive after purchase
Purchased a $3, 500 photograph and have had zero replies to several messages over 3-4 weeks. No response, so status update, no merchandise. Honestly, pretty surprised and very disappointed in their service so far.
RoyCraryville, NY
Aug 31, 2023
Rodney Morristown, NJ
Aug 31, 2023
RitaDeerfield Beach, FL
Aug 04, 2023
These STAIR people CARE about their bidder people...
I was very impressed with the fast response to my questions and the niceness that went along with the transaction. I only won one item but was treated like a big spender. Very professional and friendly too. Will definitely watch for their sales. Thanks folks!
PhilipSwedesboro, NJ
Aug 04, 2023
MikeArvada, CO
Aug 03, 2023
StevenDes Moines, IA
Jul 27, 2023
AlexanderWellesley Hills, MA
Jul 19, 2023
SarahNew Haven, CT
Jul 18, 2023
Some damage to item not disclosed
This is a reputable auction house and they did communicate well regarding payment, pickup, etc. However, when I received my silk rug there were several large tears in it that were not disclosed in the condition report. It was noted there that there was mild wear and discoloration, but the damage was more serious than disclosed. I’m having to pay extra to get it professionally repaired. I used UPS store 5539 as the shipper. They were bad. They overcharged me (input the dimensions and added extra weight and linear inches to the box to upcharge). They also didn’t pack the item well, it was just folded haphazardly and thrown in the box to slide around. Having said that, the rug is still a beautiful piece and I did receive the item I bid on.
JulieCoos Bay, OR
Jul 12, 2023
CaraWaynesville, NC
Jul 12, 2023
LeonidBrooklyn, NY
Jul 12, 2023
WilliamDublin, IE
Jul 12, 2023
LucianoFiume Veneto Pn, IT
Jun 29, 2023
they do not ship or help to do it
All is well with regards to the auction but you are left to yourself to organize the shipment. In my case a very bad experience with UPS. They destroyed the piece that arrived very late and without communication. They left the 2000usd worth package outside the door without ringing, regardless of the weather, rain or not. Avoid UPS.
BrendanNorthampton, MA
Jun 29, 2023
BrendanNorthampton, MA
Jun 29, 2023
Nolan Miami Beach, FL
Jun 29, 2023
BorisSan Diego, CA
Jun 28, 2023
MatanNess Ziona, IL
Jun 23, 2023
WisitWest Hollywood, CA
Jun 07, 2023
AlannaRawlins, WY
May 22, 2023
Fair accurate and honest description.
I found the item I purchased to be fairly and honestly described and the customer service was excellent.
JenniferMiami, FL
Apr 21, 2023
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