Bidder Reviews for Haus of Collectibles (25)
4 out of 5.0 Stars
1-25 of 25 Reviews
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ChristopherNew Port Richey, FL
May 23, 2023
Fatih AltugGrossbettlingen, DE
Aug 25, 2020
Fake
Take care, selling fake autographs, posters etc. The COA is worth nothing. A 2016 signed Michael Jackson Autograph? So he ´ s still alive?
ChrisYonkers, NY
Apr 05, 2020
No Package; Chinese Seller Fraudulently Posing As A Western Dealer...
Bottom line, as a collector, I'm not interested in buying anything from most offshore dealers, especially Chinese dealers and 'Haus of Collectables' is located in China though nothing in their auction profiles is that mentioned. The name itself, meant to look European, is actually misleading. I didn't know who or where they were until I won the 'Billie Holiday signed' album and finding the payment options did not include direct payment or Paypal. Shipping on an album? $40 for China Post shipment-not DHL, who'd have the piece at your door in less than a week. Tracking number? Worthless. According to tracking information, the item has been bouncing all over the US since February. I don't have the item, I've contacted 'Haus' for a full refund and received an untrue, broken English reply about customs-not a problem with DHL. This also falls squarely on LiveAuctioneers-if they're not requiring the sellers that they solicit you to buy from to sell honestly & transparently in the initial offerings, they're part of the problem and perhaps, complicit, without trying.
AdolfoCharlotte, NC
Mar 16, 2020
Buyer Beware!
I had half of the items physically validated for authenticity and they were deemed to be fake. It looks like other buyers had a similar experience. This company prides itself for providing COAs that ensure the items are 100 % hand-signed... yes, hand-signed by forgers. The COA is from a company named "Reel Hollywood". Google it. The piece of paper the COA was printed on was worth more than the actual COA. Disappointed that LiveAuctioneers would lend its platform for this.
DianeSan Juan Capistrano, CA
Mar 10, 2020
NOT AUTHENTIC! BIDDER BEWARE!!!!!
This auction house is phony. They are from HONG KONG and not USA based. The signatures on their items are not authentic. They do not honor their guarantee policy and will not refund any money. They have refused to answer my emails. Live Auctioneers is now involved thankfully. Hopefully these people will be shut down completely.
LaurentDunkerque, FR
Mar 10, 2020
SCAM fake signature. Poster provided of Hong Kong. SCAM
SCAM fake signature. Poster provided of Hong-Kong.
DiegoMiami Shores, FL
Mar 09, 2020
JayMerritt Island, FL
Mar 08, 2020
Very courteous and professional
This is one of the best auction houses that I have ever had the pleasure to work with. I had a few problems on my end and they worked with me until I was able to fix my problems. shipping was extremely fast and everything I won was rapped perfectly. I would highly recommend this auction house.
LanceBirmingham, AL
Mar 08, 2020
Fake
Most of all the stuff I’ve seen or gotten has been fake! Especially the autographs! Don’t fall for this scam
KalonDrumheller, CA
Mar 08, 2020
DavidNewfield, NJ
Mar 08, 2020
AlexandraVienna, AT
Mar 08, 2020
Excellent in every respect
Very quick responses to my questions, professional with all transactions and extremely fair-couldn't get any better!
Mar 08, 2020
RobertIndianapolis, IN
Mar 08, 2020
MariannaMoscow, RU
Mar 07, 2020
Never buy here. All items are fake with fake coa
This is impossible to believe, but they don’t value their reputation at all. When I pick up my item I was shocked. It it deep fake. I contact the auction house, but the ignore me. Now I’m going to police. Please take my advise and save your money: never bye here.
MelissaFort Worth, TX
Feb 28, 2020
AmalieOslo, NO
Feb 26, 2020
PatrickLas Vegas, NV
Feb 24, 2020
Will not buy from this house again
I won the item for $160, paid $240 when I was charged. Shipping for a paperback book was $45! And fees were $35! Book looked way better in the picture and all the pages were yellowed and slightly warped. Will not buy from this house again.
MarkJasper, GA
Feb 23, 2020
JeffreyOklahoma City, OK
Feb 23, 2020
Feb 23, 2020
GlennMaroochydore, AU
Jan 20, 2020
Very quick responses and professional with all transactions
A very professional and organised Auction House. All questions answered promptly and efficiently. Pleasure to utilise this organised establishment.
JohnLas Vegas, NV
Jan 14, 2020
MuratCammeray, AU
Jan 14, 2020
Attentive Auction House
I contacted the auction house several times (about COAs, shipment and payment information, etc.) and they patiently replied all my questions/mails. Posters arrived as described and well packaged. I sent photos of one of the posters for a Beckett Authentication Signature Review where they do a quick check and the result was "Likely to Pass Full Authentication" (for full authentication I need to send the poster to US). Overall I am happy with the posters I received.
Jan 05, 2020
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