Bidder Reviews for KATARZYNA AUCTION (53)
4 out of 5.0 Stars
1-50 of 53 Reviews
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JockHalifax, CA
Feb 12, 2022
Good Quality and excellent service.
The quality, service and shipping were all good. The buyer’s premium of 25 % seems high.
bNew York, NY
Oct 01, 2021
MarkAustin, TX
Sep 26, 2021
LudwigWashington, NJ
Aug 23, 2021
FAKE FRAUD
I sadly bought almost $3, 000 in a bunch of lots from this seller. Who has changed their seller account name several times after investigating. Every Item I've had looked at so far 1 random from each invoice won is FAKE. They sell FAKE autographs of actors that have died. They offer you free items that are FAKE as well so you buy more and come back. They use other sites like this too. SMH live auctioneers has done nothing to help neither has stripe the 3rd party payment company they use. My credit card and bank couldn't reach anyone at any contact I gave them. There is no HONOR among thieves is right. Everyone has done nothing to help.
christopherBlackpool, GB
Mar 15, 2021
FAKE
Had the posters authenticated.. Come back as fake sent a email to the auction house but no reply
DallasArlington, SD
Mar 14, 2021
Be aware they are in china
They list out of England which is not real, they are out of China. Outrageous shipping, no good explanation of charges, item sent uninsured and received broken. No help for refund or replacement, eventually no responses to emails. Had to claim thru credit card company. Do not deal with them.
TrumanFairplay, CO
Jan 18, 2021
Helpful, prompt responses, product as depicted
After a hiccup with their systems, which they were very responsive to, everything arrived expediently and in good shape, with bonus items due to the delay (cool selections). Good email support and response. Thanks! Would buy again. (Note: I have not independently verified signed items, but they are “guaranteed” they say!)
kevinCypress, TX
Jan 11, 2021
fake items
fake items no coa shipping 3 times the amount of the item purchased, explained that I didnt want the item from another country with covid risk and overall cost of shipping and company filed a complaint on my account for 20 dollars HORRIBLE COMMUNICATION BEWARE OF SELLER
JohnPiedmont, OK
Jan 09, 2021
Shipping is a ripoff!
Paid $30 for a poster and was charged $90 for DHL shipping a poster tube to the United States. Rip-off, I will never buy anything from this Katarzyna again. Read reviews about there shipping cost online before you bid.
ChrisDewey, AZ
Jan 07, 2021
SCAMMERS!!! BEWARE!! RIP OFF!!
Won a poster-Autograph CollectiblesSize: Width 24 inches x Height 36 inches Autograph Includes: Mark Hamill, Carrie Fisher, Harrison Ford Received the item, it was a PHOTO COPY of a poster 14 x23 with FAKE SIGNATURES!!! NO REFUND AS OF YET!!! BEWARE OF THESE FRAUDS!!!
StevenKenly, NC
Jan 07, 2021
JanetChesterfield, VA
Jan 05, 2021
FAKE AUTOGRAPHS
Auction house states they are in Britain, but items ship from Hong Kong. I purchased an item directly from their website, prior to this auction, and received it after I had won this item. The item I purchased directly (signed Sinatra photo) appears to be new and the autograph also appears to be new. This appears to be a scam and I am incredibly disheartened by this experience. Hoping LiveAuctioneers drops them. All other experiences with LiveAuctioneers have been positive ones, to date.
KATARZYNA AUCTIONJan 05, 2021
Buyer DID NOT PAY for her order then how come you can receive the photo? This is a SERIOUS FALSE ACCUSATION!! ALL ITEMS ARE 100 % HAND SIGNED AND NO RE-PRINTS!
BenoitSains En Gohelle, FR
Jan 05, 2021
CarrieSugar Land, TX
Jan 04, 2021
Responsive and nice to work with
My husband and I both purchased items from this auction house and they were friendly and responsive. They were also helpful with combining items for shipping. We had a great experience.
JohnSugar Land, TX
Jan 04, 2021
Excellent communications, prompt shipping, well-packaged.
Really appreciated how this auction house was quick to respond to questions, professionally packaged all collectibles and COAs, and shipped us our items quickly. Would buy from them again.
BillEndicott, NY
Jan 04, 2021
Poor invoice accuracy and subsequent communication as well as very long shipping time.
Poor invoice accuracy and subsequent communication as well as very long shipping time.
KATARZYNA AUCTIONJan 05, 2021
We deeply apologize for the delay as the merchant account processor doesn't function well. The shipment was shipped on time, the delay was caused by DHL due to Christmas peak season parcels.
GEORGIOSThessaloniki, GR
Jan 04, 2021
I WILL NOT BUY ANYTHING AGAIN
They fooled me 2 times in a row about shipping fees The first time I paid 500 dollars extra to DHL The second time I bought this they send me a email saying that this time they won’t be any shipping fees But they lied again!!! I paid 200 dollars to DHL I Sent an email asking for refund and they didn’t answer. Don’t buy anything from them You will pay it double price!!! NOT RECOMMENDED IT ALL
KATARZYNA AUCTIONJan 05, 2021
We shipped your order by declaring low value and mark it as a gift but your custom still charged you a customs fee. Then we offer compensation by sending you five FREE SIGNED PHOTOS and pay EXPRESS DHL SHIPPING fee on our own. Unfortunately, you are still not happy with it. We already sent your compensation and provide FREE SHIPPING, if you got charged an extra fee, you should complain on the custom, not on us, this is extremely UNFAIR
JudsonWaterford, VA
Jan 04, 2021
Dubious authenticity, poorly shipped
I received my item after a long delay. The listing information for the Katarzyna was the UK, but payment and shipping was done from Hong Kong. The item, an autographed photo, was shipped in a plastic bag and just tucked inside a standard plastic sleeve. No cardboard or other material to ensure safe transit. There are enough discrepancies in the signature to make me question it's authenticity. When I went to check the supporting authenticity service I'm seeing lots of red flags. They have zero information on the item outside of a basic descriptor. The authenticator's website says they've been around since 2012, but the website domain was only purchased in 2020.
SaraOak Park, IL
Jan 03, 2021
BradDes Moines, IA
Jan 03, 2021
BradDes Moines, IA
Jan 03, 2021
BradDes Moines, IA
Jan 03, 2021
BillEndicott, NY
Dec 21, 2020
JohnStockholm, SE
Dec 21, 2020
Great overall experience
Accurate item and quick customer service that really tried to help. My only small question is about the shipping cost, not of the cost itself cause thats fine, more about the information. Im happy to pay it, I just would have liked to know the cost from the start. But the feeling is that they did everything they could to assist me during the whole process so Im very happy and satisfied.
DeclanVienna, AT
Dec 20, 2020
Great Dealers
I stumbled across this auctioneer by chance. It had so many things of my interest I couldn't believe it. Be it Rock music to film, this is a one stop shop!
LindsaySpokane, WA
Dec 20, 2020
Questionable autograph
Item arrived quickly and was well-packaged. However, it appears to be a poor quality photocopy of an autograph that someone then traced. Also, they say they are based in London, but the item ships from Hong Kong. It's all very sketchy, and I should have known better. Now I'm just sad.
LeeSandbach, GB
Dec 20, 2020
Superb Customer Service
Seem less process from start to finish. The auction is easy (well it runs over the Live Auctioneers platform so it should do!) The after auction process is simple and the auction winnings arrive quickly and in great condition.
PeterBrantford, CA
Dec 20, 2020
LuisKingsville, MD
Dec 12, 2020
GladysNewfoundland, PA
Dec 11, 2020
KATARZYNA AUCTIONDec 11, 2020
This is an unfair feedback. We accepted all types of cards as payment and it's your side has a problem that couldn't process the payment. Shipping charged by DHL. We already mentioned that we will ONLY use DHL as shipping carrier due to COVID-19. We understand you do not wish to pay shipping fee as additional charges but this charges have to be applied.
VivianRockville Centre, NY
Dec 09, 2020
not sure if items are authentic
I wrote to the company and asked if the items were from China. They assured me they were from England. When the packages arrived the return address was China! When I wrote to them again they told me there was a misunderstanding it was mailed from their warehouse in China but the items came from England. I am not sure these are authentic and I paid a lot of money. I would not buy again.
JeffreyMeridian, MS
Dec 09, 2020
Beware shipping costs
Auction item was as advertised. When bill came was really surprised with the shipping cost! 90 $for a book!! Really??! Won’t use them again.
KATARZYNA AUCTIONDec 11, 2020
Shipping was charged by DHL EXPRESS. Due to COVID-19, DHL is the only option we choose and offer. Thanks a lot
NancyMedfield, MA
Dec 09, 2020
HarryBerlin, DE
Dec 08, 2020
beautiful picture as ordered arrived well packed and wrapped!
The sending process had some hick-ups, but I wasn't in a rush, so everything is fine. The product is as described and was sent in a well protected manner. Thank you for your service! I'm very pleased!
JoelleParis, FR
Dec 06, 2020
Good security online auctions
It s a first Time I bought autograph in USA I live in Paris. On this online auctions lot of choice easy tu bid. I order a lot about 48 photos with d é dicace I was not desappointed. I received by DHL in a good conditions 2 boxes well wrapped. Only think to be careful it s for the payment with the high invoice my card was refused but Katarzyna help me and cut in three the amount of the invoice so I was Time to call my bank. This society is serious for me no problem to work with her in the future
FuadManama, BH
Dec 06, 2020
JoeBronx, NY
Dec 06, 2020
GEORGIOSThessaloniki, GR
Dec 02, 2020
HILARIOUS CUSTOM CHARGING
I bought a record and two cds I paid 240 dollars shipping cost. I thought that will be all the expenses because it is referred that way When they came to my country I paid extra 500 dollars for customs clearance Even though I communicated with them and asked for a refund they didn’t even answer me Don’t suggest them in reliable
KATARZYNA AUCTIONDec 11, 2020
This transactions have been compensated. We sent EXTRA 7 Signed items for you as FREE items due to you need to pay custom fee.
LeeSandbach, GB
Nov 30, 2020
Superb Customer Service
Any auction house can sell goods and take a commission. The mark of an exceptional house is one that cares for its customers and corrects issues when they arrive, even when it’s not their fault. I had no issues with the purchase from Katarzyna Auctions. The auction went smoothly, the invoice was prompt and the payment easy to make. I had issues with the shipping and customs fees but the management team at Katarzyna Auctions stepping in and went the extra mile to keep me happy! The packaging was extremely secure and the shipping very quick. They even included a few free items as compensation, despite non of my concerns being their fault. Superb customer service. I have now attended five of their auctions and intend to buy more. That’s a testament to their service.
RonToronto, CA
Nov 27, 2020
YasuyukiPuteaux, FR
Nov 22, 2020
Nice product & shipment
Nice looking product but I’m just not quit convinced by its authenticity and COA by a company called Real Authentic located in Singapore. They’re assigned with IACC and RACC. I had to sent an inquiry twice to get information. Their very simple email reply contains the date, where and when signed by Madonna. No other sentences in their reply. It’s up to you to judge. A good point is that they compensated me with a generous commercial gesture after an overdue invoice issue problem. The product was nicely wrapped and I had a great service by DHL. So overall it is nice. You have to be patient.
YasuyukiPuteaux, FR
Nov 22, 2020
Late invoice leading to cancellation
There was a significant delay of receiving my invoice. Therefore I canceled the order which was accepted. I understand there was an technical issue, but they should’ve informe me on the matter instead of keeping me waiting.
KATARZYNA AUCTIONDec 11, 2020
We explained that there was a tech. problem and we delay sending the invoice, we are sorry for that. There are no more any delays since then as the problem was fixed. We sent invoice within 2-3 working days once the auction ends now.
IvicaNew York, NY
Nov 21, 2020
They're late with every phase of their work
I received Invoice 20 days after auction, with shipping cost equal to item's highest bid. Also, starting bids are way to high and there's no more than 1or 2 bidders involved.
KATARZYNA AUCTIONDec 11, 2020
DHL charged that shipping fee, please understand that due to COVID-19, DHL is the only option we choose to ensure all orders arrive fast and safe.
Peter Tucson, AZ
Nov 20, 2020
MichaelSaint Petersburg, FL
Nov 16, 2020
Paid $80 to ship a poster in a tube.
Paid $50 for poster but $80 to ship a very small poster. I would have not bid if I knew that.
KATARZYNA AUCTIONDec 11, 2020
DHL charged that shipping fee, please understand that due to COVID-19, DHL is the only option we choose to ensure all orders arrive fast and safe.
RonToronto, CA
Nov 15, 2020
Thomas Campbell, CA
Nov 14, 2020
TimSan Francisco, CA
Nov 14, 2020
MarcBarcelona, ES
Nov 14, 2020
CyrilTrabuco Canyon, CA
Nov 12, 2020
Great Experience
I found items I could not find elsewhere and they all came as described. Great company and I plan to purchase more items from them.
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