Bidder Reviews for Western Sportsman LLC (41)
4.4 out of 5.0 Stars
Accurate Descriptions
Easy Payments
1-41 of 41 Reviews
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James Mansfield, OH
May 17, 2024
ChristopherVermillion, SD
Feb 16, 2024
LynnAustin, TX
Feb 16, 2024
Rookie win...
Yes, this was my first online winning bid... woo hoo! I failed to read the fine print about how to actually receive my item since I do not live near Ft Worth. Western Sportsman LLC made the process simple with several recommendations for companies to pickup, package and ship my winning purchase directly to me (Chris at The Packaging Store was awesome to work with, just say'n). I am thrilled with my purchase and the process... my new to me rattlesnake skin boots fit great!
Richard Horseshoe Bend, AR
Feb 15, 2024
JamesHampden, MA
Aug 31, 2023
DanaOkeechobee, FL
Aug 13, 2023
Make sure you arrange shipping!
I didn't read, and didn't arrange shipping. I was first time buyer so, they helped me out. But they aren't a packing and shipping department. Make sure you arrange your shipping!
SuzanneBenbrook, TX
Aug 12, 2023
WesleyCorsicana, TX
Aug 11, 2023
fergusVallejo, CA
Jul 27, 2023
Expect damaged item due to shipping.
Packaging/Shipping company worthless and unresponsive.
Western Sportsman LLCJul 27, 2023
Sorry for your item being broken in shipping but the comment is not true. We have spoken with you multiple times and helped you file a claim, we completely agree that the insurance claim process is unnecessarily long and frustrating but it is the process. If you would like to discuss further you are welcome to call or email us.
Courtney Dearborn Heights, MI
May 29, 2023
Courtney Dearborn Heights, MI
May 29, 2023
Communicative.
Very workable and communicative. That was super nice; they made my shipment get here when I needed it. A little mix up that was ultimately corrected. Premium was nice compared to some auctions!
WesleyCorsicana, TX
Mar 28, 2023
RandallSan Antonio, TX
Mar 12, 2023
ThomSanta Fe, NM
Mar 05, 2023
They shipped the wrong item to me
I contacted them when I received the wrong item and they shipped me the correct item to me. They asked me to ship back the mistaken item shipped but offered no discount on my shipping cost to cover taking the mistaken item to a shipper. I’m 30 miles away from any shipping company and they offered no compensation for their shipping mistake.
Western Sportsman LLCMar 06, 2023
First, thank you for your business. Second, sorry for the confusion on the wrong item, once we discovered that happened we shipped the correct item immediately. We did call you and sent you an email stating we would have a truck come by to pick up the item that needed to be returned so you did not have to drive 30 miles. We will reach out again today to remedy this, just let us know how much gas you used, if any tolls were needed and what you feel is fair for your time driving. Feel free to call our office or respond to the email. Thank you.
ThomSanta Fe, NM
Mar 05, 2023
AmandaBuena Vista, CO
Feb 11, 2023
Great group of people
They were very helpful throughout the entire process. They warned us that shipping on these pieces can get expensive and after the auction I found out that they weren’t exaggerating. They were very helpful in providing shipping estimates and looking at how they could get me the lowest price. In the end I found it was more cost effective for me to drive and pick up my items. They were very professional and accommodating in letting me change my method of retrieval and meeting me at the warehouse. I’ll definitely be a return buyer. I do recommend looking at the photos closely, zooming in and really inspecting the mounts, skulls, etc. I bought a piece that has a lot of slippage that I didn’t notice in the small photo and some skulls with things I didn’t take notice of in the pics. Nothing major or irreparable, and certainly not the auction house’s fault, but something that I learned along the way that I’ll be better about next time to avoid having to spend the time repairing mounts and such.
LuisHouston, TX
Feb 10, 2023
DennisRaeford, NC
Feb 09, 2023
Poor shipping operation
Called the shipping number listed several time with no answer or return call, same with email, no response. Called the 3rd party shipping and got an answer and was told to send a text with information. No follow up to text. Thankfully had a local friend who could pick up item. Will not participate with this organization again.
Western Sportsman LLCFeb 09, 2023
Dennis, sorry for the miscommunication and confusion. Our records show you emailed us on Friday, which was during the second day of our 2 day auction. By the time we got done with the auction and began calling people for shipping, you scheduled a pick up for Tuesday. Again, sorry for the confusion, thank you for your business. Happy to discuss-832.829.0000
JohnEdmond, OK
Feb 01, 2023
TimothyOmaha, NE
Feb 01, 2023
MeganEureka, CA
Nov 14, 2022
Great experience!
I had a great experience with Western Sportsman! I won multiple lots and they shipped them all to me for a reasonable price and did a fantastic job packaging delicate and hard to package items for me. Everything arrived in excellent shape. They even had to order a box to fit a particularly large/strange shaped item and shipping was still reasonable. They responded to me quickly and were friendly too. Thanks!
CarolynSparta, TN
Nov 11, 2022
Great overall experience
Bought 5 items at a large 2 day auction and after paying I sent them an email advising them to contact me to pay for shipping. They must have misplaced the email because after 4 weeks I contacted them by phone and they acted like I had never contacted them. However, they shipped the next day. Shipping was not cheap but the items were very well packaged. I will buy from them again but you may need repeat phone calls to finalize arrangements.
KimberlyBeacon, NY
Nov 01, 2022
Awful
It's been over a month now since I've been waiting something to be shipped and I paid for it and they only shipped one item that I won. Apparently they shipped my other thing even though that I paid for it and the shipping to someone else and they just happen to let me know a month later even though I paid for it.
Western Sportsman LLCNov 01, 2022
Good afternoon, sorry for the confusion. As we stated in the voicemail and the email, according to our records, you were not the high bidder on the item in question. Thank you for your business, happy to discuss further if you would like. 832.829.0000.
MarkMorrison, CO
Oct 30, 2022
GeoffreyDel Mar, CA
Oct 22, 2022
Nice people great service
Good photographs in the Auction, nice description, easy to talk with, quick shipping and reasonable priced fedEx shipping. Thank you
GeorgeNew Braunfels, TX
Oct 21, 2022
PhilipSan Rafael, CA
Jul 22, 2022
Outrageous Shipping Charges
I don't have an issue with the item I purchased, but I have an issue with being told FedEx was the only shipping option, and that it was going to be $70-to ship a small (24 "x 30") sheepskin rug. They managed to fit it in a small box, and when I ran numbers on shipping based on the box size and weight, I came up with nearly half what they charged me. Buyer beware if you're out of state-this place sees shipping as a profit center.
Western Sportsman LLCJul 22, 2022
Thank you for your business and sorry for the confusion. We offer pick up or hauling of any item, neither of which made sense for your order. We provide contact info for 3rd party shipping companies as well as in house shipping, we charge for the shipping supplies and employee time with the goal of not losing money. You were quoted in advance of shipping and you accepted the price. If you would like to discuss further please call our office 832.829.0000.
BjorneFox Island, WA
Jul 21, 2022
BelleOrlando, FL
Jul 04, 2022
KarlBoise, ID
May 21, 2022
Friendly, and Helpful
The Friendliest Auction House I've ever dealt with... Thanks so much for a great experience...:)
SylviaWeston, FL
May 20, 2022
Great Sportsmanship
Excellent auction house with amazing people who run and own it. Courteous, fast staff who take pride in their work. Thank you!
RobinBrenham, TX
Feb 28, 2022
RobinBrenham, TX
Feb 28, 2022
RobinBrenham, TX
Feb 28, 2022
RobinBrenham, TX
Feb 28, 2022
BillDallas, TX
Feb 18, 2022
ChrisNew Braunfels, TX
Feb 17, 2022
PatriciaNorth Providence, RI
Nov 19, 2021
FredDallas, TX
Oct 13, 2021
PamelaPalm Beach, FL
Sep 23, 2021
THE BEST on Live Auctioneers!
If I could leave ten stars, I would. From the amazing one of a kind items to the best customer service on Live Auctioneers, these Texans are absolute TOPS in every way, especially their major-domo-Ms. Rita.
IryllMelbourne, FL
Aug 18, 2021
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