Bidder Reviews for Potteries Auctions Ltd (57)
4.5 out of 5.0 Stars
1-50 of 57 Reviews
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BranislavBratislava, SK
May 30, 2024
![WMF silver-plated Jardiniere, early 20th century, mount is moulded as young maiden amongst floral](https://p1.liveauctioneers.com/875/320084/171971409_1_x.jpg?height=94&quality=70&version=1)
TraceyKurrajong, AU
May 22, 2024
![A large collection of Royal Albert Old Country Roses pattern items including 2 x tureens, trios, 3](https://p1.liveauctioneers.com/875/320083/171970291_1_x.jpg?height=94&quality=70&version=1)
LindaMechanicsburg, PA
May 19, 2024
![Amethyst Stud Earrings 0.95 ct in 375 9ct White Gold Two amethysts, grade AAA, total 0.95 ct for](https://p1.liveauctioneers.com/875/326605/175863638_1_x.jpg?height=94&quality=70&version=1)
CathyVictoria Harbour, CA
Apr 28, 2024
Happy experience.
Pleased with transaction. Communication was good, shipped fast, and item was perfect.
![Royal Crown Derby Paperweight Sinclairs Ashbourne Hedgehog , limited edition, gold stopper, boxed](https://p1.liveauctioneers.com/875/323257/174600870_1_x.jpg?height=94&quality=70&version=1)
A. G. Houston, TX
Mar 27, 2024
Precise, prompt, packaged and well-priced.
Well done you: securely-packed safely-delivered competitively-priced international shipping... again!
![Moorcroft Hartgring wall plaque, Emma Bossons 2022, 52 x 31cm](https://p1.liveauctioneers.com/875/320080/171968575_1_x.jpg?height=94&quality=70&version=1)
A. G. Houston, TX
Mar 21, 2024
KevinCoarsegold, CA
Dec 11, 2023
Check your Invoice
First, it took multiple attempts to get an invoice for my purchase. They said they had sent it "3 times" but never attempted to problem solve how to get a copy to me as it was not showing up on my end (though the reminders the payment was past due kept showing up). One of their communications seemed to imply I was simply attempting to delay making payment. Once I got an invoice, I checked it very carefully only to find they had added an additional 5 % Buyer's Premium above what was listed in the auction information. When asked, they insisted this was what I owed LiveAuctioneers and there was nothing they could do about it. When I informed them that LiveAuctioneers charges Sellers, NOT Buyers-they held their ground and refused to do any investigating of their own. After several emails, they threatened to file a non-payment dispute with LiveAuctioneers, which could have resulted in my being blocked from making future purchases. At this point, I contacted LiveAuctioneers directly asking them to intervene. I subsequently received a corrected invoice-with no acknowledgement of the fact they had been wrong. And, of course, I received no apology. Lastly, their shipping fees are exorbitant. I had received a UPS shipment from another auction house in the UK just a couple of weeks earlier so I had some idea of what it should have cost to ship this item. The bill was more than twice what the other auction house charged. The only upside-the items were exactly as described and arrived quickly and safely.
![Okra small glass vase together with a Gozo iridescent glass vase and similar. Height of tallest 20cm](https://p1.liveauctioneers.com/875/305977/163415537_1_x.jpg?height=94&quality=70&version=1)
JasonSydney, CA
Dec 06, 2023
![Large Moorcroft Pomegranate shallow bowl. Impressed marks to base, small paint/glaze chip near](https://p1.liveauctioneers.com/875/305991/163421597_1_x.jpg?height=94&quality=70&version=1)
MichelleBethel, CT
Dec 01, 2023
Great customer service
They were a pleasure to deal with. Very easy transaction even though they are located in England and I am in the US. Quick shipping. The items were perfectly packaged and arrived in tact.
![Hummel April Shower figure 2256. Limited edition of 775 made in 2005. Height 23cm, boxed](https://p1.liveauctioneers.com/875/305977/163415149_1_x.jpg?height=94&quality=70&version=1)
DianaRound Mountain, CA
Nov 30, 2023
Juan de la Luz Mexico, MX
Nov 27, 2023
![Royal Dux Disney Snow White and Seven Dwarfs figurines, tallest 21cm (7)](https://p1.liveauctioneers.com/875/292078/154804524_1_x.jpg?height=94&quality=70&version=1)
guwenyangPortland, OR
Nov 05, 2023
![Boxed St Louis High Quality Lead Crystal Decanter in presentation box](https://p1.liveauctioneers.com/875/303494/161893286_1_x.jpg?height=94&quality=70&version=1)
SaraSandy Springs, GA
Nov 03, 2023
Good referral for overseas shipping
At first, I thought the cost for pick-up, packing and shipping a small vase with lid was high, but when the large box arrived containing the manufacturer's original and very large presentation box with carved foam to contain the parts safely, it was more acceptable. My only suggestion would be to find a substitute for the dreaded foam peanuts that filled spaces between the inner and the outer box, cannot be dissolved or put in trash without luring birds to their death in landfills, and are too miserable with static to be gathered from where they get away and stick around the house. Wrinkled layers of stiff paper are being used these days to everyone's satisfaction, providing good protection and easy disposal. Thanks to all for a happy transaction.
![Boxed Wedgwood Ruby Tonquin lidded vase, height 21cm](https://p1.liveauctioneers.com/875/303494/161892881_1_x.jpg?height=94&quality=70&version=1)
DonWoodstock, IL
Nov 03, 2023
![Royal Worcester blue & white vase ( height 21.5cm) together with Delft floral decorated jug ( height](https://p1.liveauctioneers.com/875/303494/161893387_1_x.jpg?height=94&quality=70&version=1)
GeorgiiStrasbourg, FR
Oct 03, 2023
![A collection of clocks and wristwatches including Rotary, Accurist etc](https://p1.liveauctioneers.com/875/300644/160093047_1_x.jpg?height=94&quality=70&version=1)
LoriMesa, AZ
Jul 30, 2023
5 of 5 stars-great experience!
This is my first overseas purchase and I can tell you it was a great experience! Even with shipping-every thing was top notch! thank you, I appreciate your assistance!
![A mixed collection of items to include - early 20th century beaded purses, fur stole , smoking hats,](https://p1.liveauctioneers.com/875/292076/154803027_1_x.jpg?height=94&quality=70&version=1)
mariHonolulu, HI
Jul 25, 2023
MatthewToronto, CA
Jul 11, 2023
![Royal Doulton large Damaged Scottish terrier HN1008 & smaller Hn1016(2)](https://p1.liveauctioneers.com/875/291096/154188098_1_x.jpg?height=94&quality=70&version=1)
LucaMilano, IT
Jul 01, 2023
Everything perfect, fast and safe shipping
Everything perfect, fast and safe shipping
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdJul 03, 2023
Thank you for the great review.
SandraBealeton, VA
Jun 29, 2023
Extremely high shipping cost
The item I purchased is just as stated. My CC company held the payment for shipping, probably because it was excessive. I'm in the eastern US. It's not that far, but bubble wrap and styrofoam peanuts must be quite valuable in the UK, judging by the cost of packing and shipping. It's unlikely I will bid on that auction site again.
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdJul 03, 2023
I can only apologise-costs for packaging and shipping have gone up massively for us in the UK.
![Kevin Francis Large limited edition Toby jug Charlotte Rhead](https://p1.liveauctioneers.com/875/291096/154188318_1_x.jpg?height=94&quality=70&version=1)
AaronPotsdam, DE
Jun 29, 2023
![Wedgwood blue Jasperware fruit bowl together with a darker blue trinklet box (2)](https://p1.liveauctioneers.com/875/291096/154188020_1_x.jpg?height=94&quality=70&version=1)
JoeAnthem, AZ
Jun 15, 2023
LucaMilano, IT
May 23, 2023
LindaBrimfield, IL
May 05, 2023
JohannStatesville, NC
Dec 03, 2022
BarrieBradford, GB
Dec 02, 2022
CherylColumbus, OH
Oct 16, 2022
Beautiful unique porcelain
I purchased outstanding De Lamerie bone china pieces from this auction house. They were shipped very securely (coming over the pond!). The items were exactly as described and stunning. I would definitely bid/buy from them again! Thank you so much!
ChrisAshford, GB
Jul 30, 2022
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdAug 01, 2022
Thank you!!
![Sitzendorf Porcelain Germany chess set: Height of king 11.4cm](https://p1.liveauctioneers.com/875/252774/131467391_1_x.jpg?height=94&quality=70&version=1)
PatriceTroyes, FR
Jul 27, 2022
Best auction House
Very good product for a good price!
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdJul 30, 2022
Thank you for taking the time to leave a great review.
![Minton John Bell designed green & white prototype chess set: Unmarked, height of King 11.3cm](https://p1.liveauctioneers.com/875/252774/131467367_1_x.jpg?height=94&quality=70&version=1)
ArthurMount Pleasant, SC
Jul 09, 2022
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdJul 11, 2022
Thank you!
ValorieSouth Hadley, MA
May 26, 2022
Great Auction!
They ship to me from England, and I really enjoy getting the boxes from them. Everything is well packed and shipped fast, and great items. I will attend this auction again
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 27, 2022
Thank you for taking the time to let us know.
ThomasMarine City, MI
May 16, 2022
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you!
![Wedgwood "Arnold Machin" black Basalt King and Queen](https://p1.liveauctioneers.com/875/237824/123282353_1_x.jpg?height=94&quality=70&version=1)
RichardMontgomery, OH
Apr 28, 2022
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you!
![Royal Doulton character figure Officer of the line HN2733:](https://p1.liveauctioneers.com/875/241994/125442669_1_x.jpg?height=94&quality=70&version=1)
A. G. Houston, TX
Apr 28, 2022
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you!
![Moorcroft Casablanca Patterned Framed Tile: dated 2006 , 25 x 18cm](https://p1.liveauctioneers.com/875/241994/125442963_1_x.jpg?height=94&quality=70&version=1)
KellyReston, VA
Apr 05, 2022
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you!
![Royal Crown Derby limited edition Black Swan](https://p1.liveauctioneers.com/875/237746/123218162_1_x.jpg?height=94&quality=70&version=1)
RichardMontgomery, OH
Apr 01, 2022
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you!
![Anita Harris Treasure dragon figure: Gold signed to the](https://p1.liveauctioneers.com/875/237746/123217908_1_x.jpg?height=94&quality=70&version=1)
KennethPittsburgh, PA
Mar 08, 2022
Purchased 7 months ago; have not yet received
I purchased this item 7 months ago, paid, and discussed shipping with the auction house. Supposedly they shipped to their international shipper in FL but that was the last i heard. As of Mar i have not yet heard from their shipper in FL nor have i received the item.
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMar 09, 2022
As per our original messages-due to the nature of the item we are unable to ship this to you-you have to contact a specialist importer/shipper = details of which were supplied to you on 24th Aug 2021. Kind regards Leah
![19th century Percussion pistol: Slightly flared barrel.](https://p1.liveauctioneers.com/875/211964/108288302_1_x.jpg?height=94&quality=70&version=1)
FranziskaLindenhurst, NY
Jan 27, 2022
Another great auction
Fast shipping service, well packed. Thank you
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you for your great comment.
FranziskaLindenhurst, NY
Jan 27, 2022
Great auction house
Great service, items arrived fast, extremely well packaged, thank you
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you-always good to hear!
![Royal Doulton Bunnybank Moneybox: height 22cm](https://p1.liveauctioneers.com/875/230526/119270011_1_x.jpg?height=94&quality=70&version=1)
JulianBrooklyn, NY
Jan 04, 2022
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you!
![A collection of masonic regalia and books: comprising 3](https://p1.liveauctioneers.com/875/216163/110770983_1_x.jpg?height=94&quality=70&version=1)
BrettSan Clemente, CA
Dec 30, 2021
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you!
JamesShawnee, KS
Dec 03, 2021
Professional and Prompt
Easy, professional, well packaged and shipped-delighted
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you for letting us know.
JosephCincinnati, OH
Dec 03, 2021
AlanTillicoultry, GB
Dec 03, 2021
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdMay 17, 2022
Thank you!
A. G. Houston, TX
Nov 26, 2021
Excellent Experience: International Auction
As described; all requested information and photos supplied; helpful and courteous staff; well-packed prompt shipping.
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdNov 30, 2021
Thank you for your kind comment.
mohammedGlasgow, GB
Oct 21, 2021
excellent service
received my items in perfect condition and well wrapped. very prompt service.
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdNov 30, 2021
Thank you so much for your comment.
![Royal Doulton pair of character bookends Laurel & Hardy](https://p1.liveauctioneers.com/875/220063/113139524_1_x.jpg?height=94&quality=70&version=1)
DonBrecksville, OH
Oct 01, 2021
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdOct 04, 2021
Thank you Don.
![Longcase clock DIAL only arch painted dial weights and](https://p1.liveauctioneers.com/875/216163/110770959_1_x.jpg?height=94&quality=70&version=1)
MelissaSte-julie, CA
Oct 01, 2021
![Potteries Auctions Ltd logo](https://images.liveauctioneers.com/houses/logos/lg/potteriespecialistauctions_large.jpg?width=84&quality=80)
Potteries Auctions LtdOct 04, 2021
Thank you!
![Masons Blue Mandalay Patterned Graduated Jug Set:](https://p1.liveauctioneers.com/875/216163/110770707_1_x.jpg?height=94&quality=70&version=1)
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