Bidder Reviews for Sheppard's Irish Auction House (47)
4.3 out of 5.0 Stars
1-47 of 47 Reviews
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Highest Rated
DavidTrebon, CZ
Oct 16, 2023
LindaBonner, AU
Dec 28, 2022
Outstanding Service
Sheppard's is one of the best Auction Houses that I have dealt with. The communication with the accounts department and shipping area was outstanding and the care in which they packaged up my lots is to be commended. I look forward to working with them again. 6 Stars from me!
MarshallBohemia, NY
Aug 30, 2022
ChunfuDalian, CN
Jun 01, 2022
ShawnEdmonton, CA
May 03, 2022
Great experience
Very happy dealing with Shepard’s auction house from start to finish. Would definitely bid you n their future auctions.
FrankForest Hills, NY
Feb 08, 2022
The shipping department is in need of better supervision.
They essentially double charged me for shipping after taking forever to send anything.
JimAmstelveen, NL
Dec 30, 2021
Sheppard ` s house does not ship
Despite several mails Sheppards house does not respond or ship the items you have bought. Very unprofessional
FrankForest Hills, NY
Nov 23, 2021
They want you to call them to make payment but they don’t answer the phone
I’m still waiting patiently for them to confirm that they received my credit card information via email. No matter how many times I called them to make payment no one answered the phone
Sheppard's Irish Auction HouseNov 23, 2021
Dear Frank, We are very sorry that you have not been able to get through to us. We aim to make sure all our customers have a positive experience. I have emailed you now and hope we can get this resolved. Sheppard's Team
SerenaGalway, IE
Sep 08, 2021
Very good experience, but no delivery, even though the website says otherwise
The experience with the auction itself was very good, very straightforward and payment terms very clear. What was not clear was that delivery was not possible to arrange, even though the website stated otherwise and even provided a specific email address. Considering the overall experience, I hope I'll have the chance to take part to other auctions.
LeenMalle, BE
Apr 02, 2021
JamesLondon, GB
Apr 02, 2021
AnneNavan, IE
Mar 28, 2021
First time with the entire online experience, Sheppards were excellent.
First time with the viewing and bidding entirely online. It worked well and Sheppards posted the item as requested. Would definitely be happy to recommend.
lindaKilkenny, IE
Feb 24, 2021
lindaKilkenny, IE
Oct 12, 2020
MattFriday Harbor, WA
Jul 28, 2020
Excellent assistance for overseas shipping
Thanks for all your help in arranging shipping to USA. Wonderful items as described in the auction.
CaraghBallinakill, IE
Jul 14, 2020
LadislavBremgarten, CH
Mar 25, 2020
GerardWaterford, IE
Mar 25, 2020
AnneValley Mills, TX
Mar 24, 2020
Buying from USA
I have purchased a few items and each time been extremely satisfied from top to bottom. Shipping is expensive of course, but all items have been exactly as described. I have never hesitated to trust their assesments of the items for auction. And all items came in tact (several were porcelain). Of course I do buy smaller items but staff is always helpful and kind.
MichaelPittsburgh, PA
Dec 20, 2019
JoeTashkent, AZ
Dec 18, 2019
BrianDublin, IE
Dec 17, 2019
MargaretSeattle, WA
Oct 18, 2019
ConBlackrock, IE
Oct 16, 2019
MorganPetaluma, CA
Oct 15, 2019
ThomasMarine City, MI
Oct 15, 2019
JohnFort Worth, TX
Sep 27, 2019
KayeAnaheim, CA
Jul 16, 2019
JiaxuanLas Vegas, NV
May 23, 2019
Ridiculous
I bought hundreds times online, this is the most ridiculous auction house I have ever seen. Regardless their contact response or shipping speed. I won four items from them, but they only ship three, and one of the three is not what I bought, they shipped me a passed one.
CiroErcolano, IT
May 21, 2019
CyrilJouars Pontchartrain, FR
May 21, 2019
Tout à é t é absolument parfait
Everything was absolutely perfect. The package for France was very well. The painting arrived in perfect condition. Everything was very fast. Congratulations and thank you very much. Bonjour de France
AnatoliiBucha, UA
Mar 21, 2019
WilliamGuelph, CA
Dec 24, 2018
very friendly staff, willing to go the extra mile for a new bidder
Anonymous
Apr 05, 2018
Anonymous
Dec 20, 2017
Anonymous
Oct 19, 2016
They still have not even shipped my very small glass item from their September 28th auction so I can't really do your survey yet. (they were paid immediately by the way)
Anonymous
Jul 23, 2016
Anonymous
Jul 19, 2016
Anonymous
May 16, 2016
Anonymous
Mar 22, 2016
Anonymous
Mar 22, 2016
Anonymous
Mar 22, 2016
Anonymous
Feb 18, 2016
Anonymous
Feb 16, 2016
Anonymous
Feb 16, 2016
Anonymous
Dec 21, 2015
It is especially nice that the Sheppard's provides in-house shipping-it was somewhat expensive, but still a tremendous convenience not to have to try to find overseas shippers and get quotes and make payment separately for shipping services. All in all, a very good experience.
Anonymous
Nov 09, 2015
A terrific experience here. Sheppard's were prompt in response to queries, extremely helpful, very proactive in advising on shipping progress. One of the best houses to deal with
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