Bidder Reviews for San Rafael Auction Gallery (177)
TOP RATED
4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Seamless Shipping
1-50 of 177 Reviews
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Highest Rated
JerryPinole, CA
May 19, 2024
San Rafael Auction Gallery was great. Live Auctioneers a problem.
San Rafael Gallery was great, live auctioneers not responsive
Sarah-janeLos Angeles, CA
May 18, 2024
Wonderful
Amazingly easy transaction. Great professional behavior. Item was even better than I had expected. Fantastic. Great customer service. Very professional.
mortCorte Madera, CA
May 18, 2024
WalterDowney, CA
May 06, 2024
malvinaStaten Island, NY
May 05, 2024
PamelaSan Rafael, CA
Dec 24, 2023
KevinHarrison, NJ
Dec 24, 2023
StevenBoulder, CO
Dec 24, 2023
MichaelBerkeley, CA
Dec 23, 2023
WilliamMill Valley, CA
Dec 23, 2023
SRAG has great merchandise, knowledgeable personnel, and fair and fun to deal with
SRAG handles great merchandise, Burt is very knowledgeable, has a great eye for quality and the unusual, and is fair and fun to deal with,
CarlosModesto, CA
Dec 23, 2023
NancyCanastota, NY
Dec 23, 2023
TimSaint Helena, CA
Sep 14, 2023
DouglasPhoenix, AZ
Jul 15, 2023
HeatherOrange Park, FL
Jul 15, 2023
ToniDallas, TX
Jul 07, 2023
OscarAustin, TX
Jun 23, 2023
Accurate representation, very helpful
This was my second purchase from San Rafael Auction Gallery and both experiences were flawless.
HarrySherman Oaks, CA
Jun 18, 2023
Very Pleased From Start To Finish
Item was accurately described. The shipper they recommended did a good job at a fair price. Thank you.
AhmadBrentwood, CA
Jun 17, 2023
MikeCentral Point, OR
Feb 10, 2023
OscarAustin, TX
Dec 27, 2022
Integrity, service
My acquisition from the San Rafael Auction Gallery was the best of all my Live Auctioneers experiences! The piece was exactly as it was presented, with excellent, complete photos and responsive service not just from the auction house, but also the shipper they recommended. An ideal collecting experience!
michaelSan Francisco, CA
Dec 24, 2022
ShaneWichita, KS
Aug 20, 2022
Shipping
Shipping is a bit frustrating. In-house shipping would show their commitment to customer service.
ChristineSausalito, CA
May 18, 2022
RobertFort Washington, PA
May 17, 2022
KCCity Of Johannesburg, ZA
May 14, 2022
Excellent!
As smooth as you can get. Always very pleased with my experience with San Rafael auctions.
LindaSan Francisco, CA
May 14, 2022
These guys are great!
Efficient & friendly, very experienced. Excellent photos are published. they are very accommodating. I have gotten items from their auctions for more than 20 years.
SvenBoyce, VA
Dec 26, 2021
Dishonest auction house
San Rafael gallery is only interested in what you do for them-I. e. pay for misrepresented items. They refuse to respond to multiple emails or return phone calls. I will never purchase anything from them again. They are what give auction houses a bad name.
BillGranger, IN
Dec 13, 2021
FIRST CLASS AUCTION HOUSE
I have bought many items through Live Auctioneers. This is the first and only review that I have written. They are absolutely first class. I had a problem with my purchase and wrote them a note explaining the problem. They acted immediately with a phone call and the problem was rectified in two minutes. He was polite and understood of the problem and suggested the solution. This is no average auction house. You know, the ones that blame the bidder for the problem. I STRONGLY recommend San Rafael Auction Gallery. I'll be bidding with then in the future with a high degree of confidence.
PaulSonoma, CA
Nov 20, 2021
JamesChagrin Falls, OH
Nov 20, 2021
More accuracy is needed
When selling vintage musical instruments, knowledge and accuracy in description is crucial.
Nov 20, 2021
RobertSanta Rosa, CA
Nov 20, 2021
Wonderful Experience
Wonderful experience, item was accurately described, the photos were precise and the price was more than fair.
GarySan Diego, CA
Nov 20, 2021
RobertSan Leandro, CA
Nov 13, 2021
RonRoseburg, OR
Nov 08, 2021
Longtime customer from this company & they are honest and reliable
Great owner, ethical and honest. Wish there were more like them!
JayValley Center, CA
May 03, 2021
OscarMiami Beach, FL
May 02, 2021
You get exactly what you won-no misrepresentation-excellent!
One of the challenges of buying at Online auctions is having to rely on the auctioneer's expertise, ethics and professionalism. My experience with San Rafael Auction Gallery was excellent; I received exactly what I bought and the actual item matched the description perfectly. This was my first time buying from San Rafael Auction Gallery but it will not be my last-I highly recommend them-THANK YOU
SebastianWi?zowna, PL
May 02, 2021
LowellIncline Village, NV
May 01, 2021
PeggyRoss, CA
May 01, 2021
StevenModesto, CA
May 01, 2021
geraldSausalito, CA
May 01, 2021
AnnRancho Mirage, CA
May 01, 2021
Great Auction Offering Quality Products
I have bid both on-line and in person and am always happy with the products I receive. Everything is always of a very high quality and pictures have always been very accurate. Always a fun and positive experience.
GeorgeSanta Rosa, CA
May 01, 2021
VirginiaOkemos, MI
May 01, 2021
AndrewSan Francisco, CA
Feb 02, 2021
ChrisReading, GB
Jan 12, 2021
International Bidders can Buy with Confidence at the San Rafael Auction Gallery
Before Christmas, I found two very rare and fragile glass vases on Live Auctioneers, from a designer that I have been collecting for many years. However I was concerned as the auction was in the United States and I live in Berkshire in England and they were very valuable and even more fragile. However I should not have been worried, the service I received from San Rafael was exemplary, not only did they process everything extremely thoroughly, but they also called me to reassure me and to explain the best shipping options. I chose Postal Palace and Pierre, he ensured the vases were safely collected and professionally packaged, the fees were reasonable and a few weeks later I safely received my shipment. I would encourage any online bidder to shop with Confidence with San Rafael, regardless of whether you live in Hong Kong, Sydney or a sleepy village in Berkshire in England.
ElizabethDania Beach, FL
Dec 29, 2020
ChristineSausalito, CA
Dec 28, 2020
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