Bidder Reviews for Capitoline Auction (74)
3.9 out of 5.0 Stars
1-50 of 74 Reviews
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Highest Rated
JohnMaspeth, NY
Mar 15, 2020
LOOK GOOD FOR ANOTHER CHANCE
Capitoline has been involved with auctions for many years and provides many deal, John
StashuTillamook, OR
Mar 14, 2020
VirendraMumbai, IN
Mar 06, 2020
graceWyckoff, NJ
Feb 08, 2020
They are follow up well, Handle business in the professional way.
Professional Auctioneer, follow-up business friendly and helpful.
ChiuNew York, NY
Feb 08, 2020
TonyHong Kong, CN
Jan 11, 2020
RobertGranby, CA
Jan 11, 2020
juneSan Bernardino, CA
Dec 25, 2019
Description are not accuracy
I bought a red coral ring, but I received a red plastic ring. I sent an email to auction house and called them for this problem, but no response.
ThomasHudson, PA
Dec 20, 2019
Terry TLos Angeles, CA
Nov 17, 2019
DaqingMorrisville, NC
Nov 17, 2019
MichaelHanover, PA
Nov 16, 2019
DonaldOklahoma City, OK
Nov 16, 2019
MikeNY, NY
Nov 15, 2019
AixiaMoorestown, NJ
Nov 15, 2019
XiaoMetairie, LA
Oct 30, 2019
JoLos Angeles, CA
Sep 07, 2019
Anthony JosephLong Beach, CA
Sep 06, 2019
May 06, 2019
MarciaSeattle, WA
May 04, 2019
BernardLittle Falls, NJ
May 04, 2019
JonathanAustin, TX
Mar 20, 2019
anthonyPawtucket, RI
Mar 18, 2019
Efficient and prompt service! Piece was better and more interesting even than described!
Rhonda APoinciana, FL
Mar 17, 2019
GrantWest Covina, CA
Feb 18, 2019
graceWyckoff, NJ
Feb 16, 2019
OliverForch, CH
Feb 15, 2019
Hi dear Capitoline Auction, I wanted to say thank you for sending to me carefully the bronze vase. I much appreciated it. But it is a very severeness bronze, wow... But you do not made pics from the angles where the bronze is not so nice.. And I did never ecxpected such a wheight, why did you not added the wheight to your description, if I may ask? Ok, I guess this was everything that I wanted to write you. I wish you and the whole team now all the very best and I hope to again soon buy something from you, would be a pleasure. With best regards Oliver
FowziaThousand Oaks, CA
Jan 31, 2019
This auction plays game with you and they are careless. Delayed. Not reposting. Not feeling responsible. Invoice is not accurate and working properly. a lot of problems.
JackyVan Wert, OH
Jan 08, 2019
fake item received never bought from him
LuisMadrid, ES
Jan 05, 2019
No really. Everything came out easily.
HeathNew York, NY
Jan 05, 2019
Beautiful objects. Arrived safely. Easy transaction.
Anonymous
Sep 19, 2018
I purchased two lots in the 9/1/18 auction. Two weeks after paying for both, I find through my own investigation, not their communication, regarding my second lot, # 0413, "We had forgotten that it was previously sold and listed the item by mistake... it was sold in previous auctions through post sale offers, which does not follow our standard procedures to remove a sold item from our inventory system". Ben's previous explanation two days earlier: "It must have been lost during the after sale craziness." VERY UNPROFESSIONAL
Anonymous
Sep 19, 2018
good auction house
Anonymous
Sep 18, 2018
I sent 3 emails requesting tracking of my purchase. From the date of purchase to the day I finally received my item was three weeks. I have purchased items from the U. K. And had received those items in half that time. I do not feel that Capitalline Auction cares about customer satisfaction and is for that reason that I will NOT purchase from them again NOR will I recommend to my friends or my boss who is an interior designer. Capital Line Auction so called customer service STINKS!
Anonymous
Jul 01, 2018
I have always had a positive experience with live auctioneer until Capitoline auction. I will never bid another auction. One he was rude when I called 5 days after I paid by credit card and had not received any tracking info. The packing place did not have my item. After numerous calls to the packing place I find out they did not have my item. I emailed owner of packing place she forwarded my email to Capitoline. My item was not shipped until 14 days after I paid by card. On one occasion the man who answered at the auction house asked me if I had paid yet? My item has finally arrived. I feel like there is some funny business going on. Will never bid or buy with them again.
Anonymous
Jun 29, 2018
Anonymous
Aug 04, 2017
Even I paid actually I don't like my item because it's a mistake. When I click button of "OK" then suddenly the bid button showed up so I actually click the bid button accidentally. This app doesn't give customers time to respond or look between "passing registration" and "pending registration". But anyway I paid and asked the owner if he can resell them. He said yes. So I let him keep them so far it has been one month. He didn't tell me what he is going to do. I m still waiting.
Anonymous
Jul 18, 2017
This auction house and their preferred shipper does not respond promptly to emails. Multiple emails were required to generate responses. Items took a month to receive (I did tell them that I was not in a rush, but did not expect a full month). An unsold item purchased after the auction was misplaced. Refund was issued. Unfortunately, I cannot recommend this auction house.
Anonymous
Jun 29, 2017
Anonymous
Jun 28, 2017
My biggest problem with this auction house was their unprofessionalism. They were hard to get in touch with. When trying to make a payment I had to leave several voicemails and they never returned calls. When I finally got them on the phone they had trouble finding my paperwork. When asked when they would ship I was told "sometime next week." After a couple of weeks of not hearing from them I had to make several calls to get shipping information and leave several voicemails. On the last voicemail I said, "don't you guys ever answer your phone?" And an hour later they returned my call. The shipper was good though. Once I got in touch with her everything went smoothly.
Anonymous
Jun 28, 2017
Buyers premium was excessive.
Anonymous
Jun 26, 2017
Anonymous
Jun 26, 2017
Buyers Premium was excessive, almost to the point that I'm not sure if I would be doing that again. The item I won was very costly and when the buyers premium was added, it made the great deal not so great.
Anonymous
May 04, 2017
The owner or man working there when we contacted him was very unhelpful twice, it felt like we were bothering him.
Anonymous
May 03, 2017
Anonymous
Apr 14, 2017
Anonymous
Feb 07, 2017
It's all good!
Anonymous
Sep 02, 2016
The shipping cost was excessive. I have been buying from online auctions for many years now.
Anonymous
May 17, 2016
They offered the whole package, perfect shopping experience, thanks
Anonymous
May 16, 2016
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