Bidder Reviews for Kensington Estate Auction (195)
TOP RATED
4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
1-50 of 195 Reviews
All Ratings
Highest Rated
JimLakehead, CA
Mar 18, 2024
Kensington Estate AuctionMar 18, 2024
Thank you very much for your very positive review.
TroyWaterloo, IL
Jan 17, 2024
Poor shipping dept
Shipping was terrible. I had a framed piece of artwork sent and it arrived shattered due to the poor packing process. Literally all they did was put a few strips of tape across the glass and one layer of very cheap bubble wrap and a thin cardboard shell. The frame and the glass arrived broken. The auction house did respond, but they said I would have to go through the insurance process with the post office, which is not acceptable. there was a 99.9 % chance it was going to be broken when it was shipped and they just didn’t care, it was easier to just ship it poorly and let me deal with the insurance refund. Not only did I pay full price for shipping and handling but now I have to pay to have it completely reframed
AaronBrooklyn, NY
Jan 01, 2024
Kensington Estate AuctionJan 01, 2024
Thank you for you very positive review, we are happy you had a good experience with us?
MartyDelhi, NY
Jan 01, 2024
Kensington Estate AuctionJan 01, 2024
Thank you for your 5 * review. We’re glad your experience with us was a positive one.
JudySkokie, IL
Jan 01, 2024
Very Professional
I’d purchase from them again. They explained the shipping process and after payment I received my item in excellent condition. The item was well packaged and arrived quickly.
Kensington Estate AuctionJan 01, 2024
Thank you for taking the time out to leave such a great review. We try our best to provide quality service.
RonaldBurtonsville, MD
Dec 30, 2023
Excellent communication.
The staff at Kensington Estate Auction House were very professional and attentive and polite. They even took my item to a local shipper at their expense and provided excellent communication on how and when my package was going to be delivered. I look forward to doing more business with them in the future. Thanks
Kensington Estate AuctionDec 30, 2023
Thank you so much for your very positive review. We do our best to facilitate the entire process from beginning to end and it's nice to know that our efforts are appreciated.
DavidLoda, IL
Dec 27, 2023
What a Nice Auction Experiende!
As a first time buyer at Kensington Estate Auction I am certainly impressed with this experience. What an interesting offering for fine antiques! I certainly appreciate the Kensington Estate catalog..... thorough, accurate descriptions with excellent (numerous) lot images. The actual auction was conducted smoothly at a good steady pace. Final settlement and payment for the item I bought was prompt and easy to complete. In-house packing was excellent, carefully done, and very reasonably priced. I could not be more pleased with Kensington Estate Auction and am looking forward to their next auction. Definitely FIVE STARS from start to finish. I wholeheartedly recommend Kensington Estate Auction!!
Kensington Estate AuctionDec 27, 2023
Thank you so much for taking the time out to write such a detailed review. We greatly appreciate it and are glad you had such a positive experience with us. Happy holidays to you as well!
IreneBayside, NY
Dec 19, 2023
Kensington Estate AuctionDec 19, 2023
Thank you very much for your 5 * feedback. It is greatly appreciated.
CarolMorristown, NJ
Dec 18, 2023
Fine Friendly auction house, takes those extra steps to make your purchase seamless 5 STAR RATING!
Excellent service & lovely items, Quickly shipping them to you is REAL PLUS, Accurate descriptions, very accommodating. A totally A + on every level. Thank you.
Kensington Estate AuctionDec 18, 2023
Thank you very much for your 5 * rating. We try our best to provide quality service!
JoanGreat Falls, VA
Nov 25, 2023
Terrible unprofessional operation. Abysmal re shipping help.
I can't get my item shipped and the auction is no help whatsoever. This is a terrible operation and I would recommend avoiding it if at all possible.
PatriciaWaterville, WA
Oct 27, 2023
Kensington Estate AuctionOct 28, 2023
Thank you so much for your 5 * review. It was a pleasure communicating and concluding the transaction with you as well!
AhmedPiscataway, NJ
Oct 10, 2023
Very bad shipping and packaging material full of dirt and old box full of diseases
The house shipper is using old used materials and old used box don’t deal with him
Kensington Estate AuctionOct 11, 2023
We're sorry for your experience and we will speak to our shipper.
MartyDelhi, NY
Aug 08, 2023
Great customer service!!
Unlike many on-line auction services, the people at Kensington Auction go out of their way to provide outstanding customer service, Steve was. more then willing to work with me in arranging a time for me to pick my item up, and save me the shipping costs. I highly recommend doing business with Kensington Auction Service, and look forward to their next auction.
Kensington Estate AuctionAug 08, 2023
Thank you very much for your great review. We try to accommodate out customers as best as we can. It’s nice to see that it’s appreciated.
GeraldElmhurst, IL
Jul 16, 2023
Perfect fast shipping
Fantastic service and fast shipping highly recommend
Kensington Estate AuctionAug 08, 2023
Thank you so much for your 5 * review. We are glad you were happy with our services.
KaySan Leandro, CA
Jun 12, 2023
Kensington Estate AuctionJun 12, 2023
Thank you very much for your very positive review!
RobertHudson, NY
Jun 12, 2023
Great Auction House in the Hudson Valley
Always very interesting items. Accurate descriptions and photographs. Great customer service. Highly recommended!
Kensington Estate AuctionJun 12, 2023
Thank you for your very positive review. We try our best to provide excellent customer service.
GideonAmsterdam, NL
Apr 05, 2023
Great
Great service
Kensington Estate AuctionApr 05, 2023
Thank you very much for your positive review!
HowardBelmont, MA
Mar 27, 2023
Perfect transaction
Won an item on live auction Kensington wrapped and shipped very promptly, at a very teasonablenprice
Kensington Estate AuctionMar 27, 2023
Thank you very much for your 5 * review. We try our best to provide excellent service to our customers
JohnHannibal, MO
Jan 17, 2023
Kensington Estate AuctionMar 27, 2023
Thank you so much for leaving your 5 * review! We appreciate you taking the time out to do so.
JoshuaCape Girardeau, MO
Jan 05, 2023
Kensington Estate AuctionJan 05, 2023
Thank so very much for your top review and your patience and cooperation with the shipping of all the items!
LeeShreveport, LA
Oct 31, 2022
Super fast delivery and great item!
I can't believe how fast I received the painting. I wish all auctions had this kind of service. The painting was just as described.
Kensington Estate AuctionOct 31, 2022
Thank you so much for your very positive review. We try our best to be as accurate as possible in our descriptions and to get our buyers their purchases as quickly as possible. We are pleased that you are happy with your purchase!
BernardYonkers, NY
Aug 29, 2022
Kensington Estate AuctionSep 01, 2022
Thank you so much for your positivie review. We hope you enjoy your Gerson Leiber painting.
sallyKetchum, ID
Aug 29, 2022
Professional auction house
Professional, prompt emails, shipping service. Highly recommend.
Kensington Estate AuctionSep 01, 2022
Thank you very much for your 5 * review. We hope you enjoy your Courtney Bowl!
KellyBloomington, IN
Jul 06, 2022
Kensington Estate Auction works with me
My print’s frame and glass arrived timely, but damaged despite what I considered to be appropriate attempts to pack and label the package as “Fragile” and “Glass enclosed”. The print itself was found to be okay when the cleanup was finished. I contacted Kensington with my concerns and a request that my shipping charges be refunded. Steve got back to me quickly and asked that I provide photos and documentation and refunded my shipping in full. I would gladly buy from Kensington again, especially given their great product, customer communication and support. Kelly Bloomington, Indiana
Kensington Estate AuctionJul 06, 2022
Thank you so much for your very positive review and comments. We try our best to make the experience with Kensington Estate Auctions a positive one!
DeborahLake Worth, FL
Jul 04, 2022
I wish there were more than 5 stars!
This was my first experience winning an auction both with Kensington and bidding through Live Auctioneers, and I wish there were more than 5 stars for rating. I was able to communicate with Kensington about shipping costs and best options first via email, then on a call. The attention I got was caring and personal, including the sharing of personal stories about the pleasures of the auction experience. When the painting arrived, in excellent time, it had been expertly packaged. Throughout I could not have asked for a better experience. THANK YOU!!!!
Kensington Estate AuctionJul 04, 2022
Thank you so much for your very positive review. We are happy you were pleased with your purchase and our services.
WilliamRed Hook, NY
Jul 04, 2022
Kensington Estate AuctionJul 04, 2022
Thank you so very much!
Kensington Estate AuctionJul 05, 2022
Thank you very much for your very positive feedback. We hope you are happy with your candlesticks!
TracyChapel Hill, NC
Jul 04, 2022
Wonderful addition to my collection
Very helpful, expedient, professional!
Kensington Estate AuctionJul 04, 2022
Thank you so much. A pleasure doing business with you.
GraysonNew York, NY
Jun 23, 2022
Great Customer Service
I fell in love with a piece but was concerned shipping was going to problematic and costly. I reached out for a quote and to my surprise they offered to bring it into the city for me for collection (door to door was also offered for a fair price). Super happy with my piece and for the accommodation.
Kensington Estate AuctionJun 23, 2022
Thank you so much for your 5 star feedback. We are very happy you are pleased with your purchase and our services.
Cheol KyuSeongnam-si, KR
May 05, 2022
Kensington Estate AuctionMay 06, 2022
Thank you very much for your very positive review. We are glad you were satisfied with our services
WernerSan Marcos, CA
May 02, 2022
Excellent service and great communication.
Excellent service and great communication. Helped with shipping and item was securely packed.
Kensington Estate AuctionMay 06, 2022
Thank you for your 5 star review. We are glad your item arrived safely and we will convey your message to our shipping department.
Michelle Rivesville, WV
May 02, 2022
Kensington Estate AuctionMay 06, 2022
Thank you so much for your 5 star review. We appreciate your taking the time to get back to us.
RobertFairlawn, OH
Apr 24, 2022
Kensington Estate AuctionApr 24, 2022
Thank you so much for your positive feedback!
RalphOpelika, AL
Apr 23, 2022
the transaction worked extremely well.
I recommend this auction house.
Kensington Estate AuctionApr 24, 2022
Thank you so much for your 5 star review. We are glad you were satisfied with our services!
Justin GKingston, NY
Mar 16, 2022
Small Wonder KEA is building a Wide Reputation
Each auction with Kensington Estates is filled with surprises, GREAT merchandise, historical relics and fine original artwork. The support team goes out of its way to satisfy personal requests and everything they sell has been fully vetted and authenticated. No fakes or forgeries with these watchdogs, thank you.
Kensington Estate AuctionMar 16, 2022
Thank you so much for your very positive review. We do our best to obtain only quality items and appreciate your feedback.
KarenBethel, VT
Feb 28, 2022
Great Online Auction Experience!
Very enjoyable process. Easy online bidding-items are well packed and shipped quickly. A pleasure doing business with this auction house!
Kensington Estate AuctionFeb 28, 2022
Thank you very much for your positive review. We try our best to satisfy our customers!
NishantNew Delhi, IN
Feb 14, 2022
Very nice people-had a great experience
Lovely staff and owners-had a great experience and they personally delivered my item
Kensington Estate AuctionMar 16, 2022
Thank you for your very positive review and comments!
SamPrinceton, NJ
Dec 27, 2021
Kensington Estate AuctionDec 27, 2021
Thank you for your positive review. We try our best to provide top quality service and it’s nice to see it appreciated! 😊
HenryNew York, NY
Dec 24, 2021
Very easy to work with will help you with anything.
Very easy to work with will help you with anything.
Kensington Estate AuctionDec 24, 2021
Thank you so much for your very positive review. We are glad you were happy with our services.
LaurieSudbury, MA
Dec 22, 2021
Truly Helpful!
Went out of their way to ship coin as I requested. Coin arrived quickly and well-wrapped. Great communication! Thanks and may 2022 be a great year!
Kensington Estate AuctionDec 22, 2021
Thank you so much for your very positive review. Happy holidays to you as well!
PieroBoynton Beach, FL
Dec 18, 2021
Very professional in communication, quick in shipping, high shipping costs.
Very professional and efficient in communication, quick in shipping. Slightly high shipping costs (packing + shipping of a comic strip to the US, total $63).
Kensington Estate AuctionDec 18, 2021
Thank you for the positive review …. the shipping cost to Italy was the least expensive we could find … we research for the best price, especially international … in this case USPS turned out to be the least expensive based on the size and weight of the box … but once again we appreciate your positive feedback … it’s always nice to hear … happy holidays to you and your family as well!
RonaldRoseville, CA
Dec 15, 2021
Item is a fake
Although a good reproduction, this item is a modern-day fake of a real artifact bow and arrow. The leather, wood and glue are relatively new. The patina of the wood is artificially enhanced. This was a waste of good money.
tomBloomingburg, NY
Oct 30, 2021
all good,
including personal contact and help with my wishes, thanks Steven
Kensington Estate AuctionDec 22, 2021
thank you for your positive feedback, we try our best to provide good service!
Lorraine Vero Beach, FL
Oct 28, 2021
Kensington Estate AuctionDec 22, 2021
Thank you for your top notch review!
larryOrlando, FL
Oct 25, 2021
Kensington Estate AuctionDec 22, 2021
Thank you for your very positive review!
Aug 04, 2021
Kensington Estate AuctionDec 22, 2021
Thank you for your 5 * review!
JamesVictor, NY
Aug 04, 2021
Great experience
The entire process with the Kensington auction and staff was perfect. Accurate description, interesting products (absolutely great price) and simple process. But the communication was even better! They're so helpful and friendly. I'll be watching for the next auction. Thanks again!!
Kensington Estate AuctionDec 22, 2021
Thank you for your very positive review and comments. We try our best to make the process as enjoyable and flawless as possible.
RichardPhiladelphia, PA
Aug 02, 2021
StanWilliamsburg, VA
Aug 02, 2021
Jean MarcHudson Heights, CA
Jul 26, 2021
JillianWestport, CT
Jul 25, 2021
View:
50
TOP