Bidder Reviews for National Book Auctions (77)
4.3 out of 5.0 Stars
1-50 of 77 Reviews
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WendyBangor, PA
Mar 16, 2020
JimBrentwood, TN
Feb 22, 2020
Impossible to deal with
I am owed $45, 000 by this auction house they have not paid anything in two years and are unresponsive — beware of dealing with them
RonToronto, CA
Sep 29, 2019
EdwardJackson, CA
Sep 24, 2019
JimNewport, PA
Sep 24, 2019
Justin GKingston, NY
Sep 22, 2019
RichardExcelsior, MN
Sep 22, 2019
RobertCathedral City, CA
Sep 22, 2019
KennyVineland, NJ
Sep 22, 2019
KentMarshfield, WI
Sep 15, 2019
A great seller to buy from!!
National Book Auctions is the best!! I have been buying books from them for years. Never any issues. Great service, helpful staff, fast shipping.
StanleySaint Charles, IL
Sep 15, 2019
Solid Customer Service
I have been buying books through National Book Auctions for several years, and I have always found good books at good prices, with exceptionally accurate descriptions and photos of every lot. Shipping has been reliably timely, and if anything, has only gotten better. NBA is one of my favorite auction sites.
WilliamMidland, TX
Sep 15, 2019
EdmondKenosha, WI
Sep 15, 2019
Always Professional Service!
National Book Auctions has always given me the most professional and outstanding service anyone could expect from an auction house. From the selection, ease of transactions, skill in packaging and shipping, it all is fantastic!
RobertCathedral City, CA
Sep 15, 2019
Always a pleasure
Old time customer service, always accommodating to the needs of the winning bidder. Great folks to work with.
Jeffrey Columbia, SC
Sep 15, 2019
RonaldAlbion, RI
Sep 15, 2019
StevenPalmyra, PA
Sep 15, 2019
PatrickEvansville, IN
Sep 01, 2019
RonaldSevern, MD
Aug 18, 2019
SusanOrono, MN
Aug 18, 2019
The descriptions are no good
I buy books often. The least they could do if your spending your money is to give you an accurate description. How about a few pictures? I would have liked to know how much foxing was going on inside the book But since it was omitted I hoped that their was a better interior. If they mention foxing etc. at least the customers might bid appropriately. Just be please do a better job. Be honest. It happens more often than it should.
EdmondKenosha, WI
Aug 18, 2019
The BEST book sellers!
National Book Auctions have a long history of being one of the best book sellers around. Wonderful selections offered and ease of bidding and payment and shipping are great. Buy with confidence from National Book Auctions.
DavidNewmarket, NH
Aug 18, 2019
Excellent material and many bargains, depending on bidders.
Excellent material and personal service.
RobertCathedral City, CA
Aug 18, 2019
Good Communication
The Live Auction site had credit card issues which the National Book Auctions folks quickly found and corrected
JohnMercersburg, PA
Aug 18, 2019
A good place to buy books
I have had great success buying books from National Book Auctions. I consider them to be professionals at what they do. The books are given good descriptions and they stand behind those descriptions. They pack your books very well for shipment. I have been buying books from them for over 5 years and will likely continue to do so.
JohnResearch, AU
Aug 04, 2019
WilliamMidland, TX
Aug 04, 2019
JeffChandler, AZ
Aug 04, 2019
ScottHouston, TX
Aug 04, 2019
GaryCelina, TX
Aug 04, 2019
Great Auction House
Items are as described-the ample photos always help. Packaging is very good, and the items are well protected during shipping.
ScottFayetteville, NY
Jul 19, 2019
Had to request an invoice & shipment
These folks don't send an automatic invoice and then don't ship until you ask-well maybe they do for big customers but for small lots you need to ask. I've stopped buying from them. You shouldn't need to ask for your books.
DennisCortland, OH
Jul 17, 2019
MickyElton, WI
Jul 14, 2019
JeffHuffman, TX
Jul 14, 2019
NBA provides accurate descriptions of both the book/s being auctioned as well as the author.
I have been bidding in NBA auctions for many years now and am a very satisfied customer of this business. Although I tend to seldom win most of the books I bid on, I just chalk that up to bidding against people who want the book more than I do. My experience in many auctions is to avoid becoming romantically attached to an item and to have a general idea of what comparable bids have been in past auctions. Also, it's critically important to carefully study the condition-information about the books as well as to note whether or not the books represent a complete set. I always look forward to receiving the books I win-a little bit like Christmas. NBA is a trustworthy and knowledgeable auction house; my only regret is that as I've aged, I have less room for more books.
TonieColorado Springs, CO
Jun 20, 2019
Fast Shipping
Very low shipping charge and received the item faster than any other items I've bid/won. Very happy with the whole process. Thank you!!:)
StanleySaint Charles, IL
Jun 09, 2019
Good deals and prompt shipping
I've been buying books through NBA for several years now and have found them to be courteous and reliable.
WilliamMidland, TX
Jun 09, 2019
RickLafayette, NY
Jun 09, 2019
RaymondMckinney, TX
May 27, 2019
RichardDeland, FL
May 26, 2019
BarteleLangweer, NL
May 26, 2019
Russ Glen Mills, PA
May 26, 2019
PeterKennebunkport, ME
May 13, 2019
Looks like automated check out and payment at last.
Great improvement in payment method, communication and speed of shipping.
ScottSanta Fe, NM
May 12, 2019
Great transaction!
Buying from National Book Auctions was a delightful experience. The item is in outstanding condition and the purchasing process was effortless. Thank you!
DavidNarberth, PA
May 12, 2019
GeoffreyTucumcari, Nm, NM
May 10, 2019
GayleLong Beach, WA
May 06, 2019
Late delivery, ignored status request
Book delivered a month after purchase. Request for a status update on the shipment ignored. Sometimes their books are fun, but always their service is awful.
National Book AuctionsMay 07, 2019
This was a disappointing comment to receive. This buyer paid her invoice late, nearly two weeks after the auction. A late fee was due as a result but we waived that fee and shipped out the package. It was delivered in a timely manner. As occurs from time to time with most companies who ship their products, shipping delays can occur, and delivery times with carriers can vary. To describe our service as 'awful' is extreme and does not at all reflect our commitment to serve our bidders well. Clearly, our courtesy in overlooking the payment from this bidder being late was misplaced and to blame us for the resultant lengthy period of time it took to receive the package seems quite unfair.
WilliamMidland, TX
Apr 29, 2019
DianaMadrid, ES
Apr 29, 2019
PhillipThousand Oaks, CA
Apr 28, 2019
Interesting Stuff
I always find interesting material appearing in your auctions. The descriptions are accurate and the process is always smooth. Keep them coming.
John DeeFranklin, TN
Apr 21, 2019
National Book AuctionsMay 07, 2019
This isn't true and we discussed this with the client. It seems that a lag in his computer refreshing created an illusion of a lower price but the bidder log maintained by LiveAuctioneers clearly shows competitive bidding up to the price this bidder paid. Additionally, we have no control over the bidding process, that is entirely LiveAuctioneers 'realm. We simply process the information they send to us.
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