Bidder Reviews for EasternPresents (104)
4 out of 5.0 Stars
1-50 of 104 Reviews
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LaurieDiscovery Bay, CA
Oct 04, 2023
Thieves
This outfit ripped me off twice. Once by not shipping all items purchased then offering to let me choose different items to replace at the same dollar value as the missing items. it took over six months to come to that agreement and only with the help of liveauctioneers. When i did choose they again charged me and this time I got nothing. By the way, this is the third store name they have used in two years as they keep getting shut down and coming back with different name. I actually never purchased a thing from Eastern Presents, yet it shows on my record as an open dispute. They are the only outfit i believe on liveauctioneers that carries this style of goods.
ElizabethSchaumburg, IL
Sep 16, 2023
Slow to ship, shorted me 1 item and won't respond to messages
The entire process of getting my items shipped has been a mess. First they asked me to pay with Payoneer and I paid the same day they invoiced me. Then they requested payment by PayPal over and over again even though they confirmed I had already paid. Said they would ship in 4 days, but a month went by and they still hadn't shipped. I finally got my shipment but only 4 of my 5 items were in the package. I sent 4 messages since receiving the package, but they will not answer. I would like them to either ship my 5th item or refund my money. I would not recommend purchasing from this company even though the products I did receive are beautiful.
LynneRockford, IL
Jun 21, 2023
CandyDenver, CO
May 14, 2023
BudArizona City, AZ
Nov 27, 2022
SusanWarwick, NY
Nov 04, 2022
RichardSarasota, FL
Nov 04, 2022
AnamDubai, AE
Nov 04, 2022
susanNewquay, GB
Nov 04, 2022
Beautiful Items, Quick and Courteous Response
Beautiful items for auction and fair prices and bidding process. I would recommend this auction house.
CynthiaHopewell, NJ
Oct 05, 2022
Did not deliver Item; reneged on sale.
I was notified that won an item; no invoice was sent; I requested the invoice; no response; I said I could pick up; they said the item was not available; I now see that it is labeled as "Lot Passed". Misrepresentation.
DEWorden, MT
Sep 21, 2022
Don’t recommend
I was excited to have won two items with this auction company. I received my invoice the following day. And immediately paid the invoice along with shipping. It has been two weeks and I still have received no communication on whether my items have been shipped, I’ve reached out via email three times to the auction house and still have gotten no response. I paid for items that I have not received. I do not recommend doing business with this auction house.
KarenNorth Port, FL
Aug 18, 2022
susanNewquay, GB
Jun 22, 2022
susanNewquay, GB
Jun 22, 2022
Beautiful high quality items
My all items are beautiful..... high quality, and exactly as described and pictured. Will buy again and recommend to my family and friends.
laurenStaten Island, NY
May 19, 2022
AnamDubai, AE
May 13, 2022
Wow stunning 😍
I received the earrings I ordered in timely manner and they were just as described, absolutely beautiful. I have since ordered lot of jewelry from them.
DeborahLaverne, OK
May 12, 2022
I won 10 items, the shipping was $10 per item or they will combine. I was charged $50
Only 8 items were shipped. I am still missing 2 items. I haven’t had a response to my shipping request to lower the amount and have not had a reply regarding the missing items.
MarionDoylestown, PA
May 06, 2022
JoshEl Granada, CA
Apr 04, 2022
Stunningly beautiful Tibetan jewelry!!
I've purchased BOXES of jewelry from Pristine Gems, and the bracelets, necklaces, and earrings are beautifully designed and beautifully made! Just wonderful stuff!
JoshEl Granada, CA
Apr 04, 2022
Beautiful jewelry! Prompt shipping! A +!
Pristine Gems is a wonderful seller of truly beautiful jewelry that is exquisitely made! Really easy to deal with and a very prompt shipper!
NandiniCollege Station, TX
Apr 01, 2022
Not a reliable seller or shipper
They sold me something, did nothing for 15 days, then responded to my query about the item asking ME for information about the sale, and have still not refunded me for the item I have not received more than two months later. Also, I am not sure the claims they make about the provenance of their 'Tibetan jewelry' such as 'exclusive,' vintage 'etc. are true.
LaurieDiscovery Bay, CA
Mar 31, 2022
terrible communication
After winning several items in January and promptly paying, the invoice showed unpaid for several weeks. I emailed the seller twice to have that corrected over a period of a couple weeks. I had to then email the seller three more times before receiving 1/2 the items. Three emails later for the rest of the items, they ask me to send pictures of what I won. I did. t Two more emails and still missing 1/2 the items 9 weeks later. They suck at follow up and not worth the time.
RafkatEvere, BE
Mar 14, 2022
PaulLander, WY
Sep 03, 2021
SusanWarwick, NY
Aug 31, 2021
AnamDubai, AE
Aug 31, 2021
So much more beautiful than I could ever imagine!!!!
Quality product. Very good customer service.
susanNewquay, GB
Aug 31, 2021
Gave it to my girlfriend, she loved it!
My girlfriend loves it. She has it on when she goes out and shows it off to everyone. Her family thinks I spoiled her, but she deserved it and the price was great.
NicoleFall River, MA
Aug 27, 2021
Possible Scam!
I have a credit card charge for them but yet they put in a dispute stating I never paid, yet I did. Now they have my money AND my purchases!
LeonardBayside, NY
Aug 19, 2021
ThomasUccle, BE
Jul 30, 2021
Highly recommended
Perfect accuracy in description and amazing gemstones received thanks a lot, Highly recommended
MitsuSan Francisco, CA
Jul 27, 2021
It took one month to receive items company's address is USA but that is agent address.
I email to them but response was very slow, took almost one week. They sent me a card with items I bought which said wholesaler of Tibetan Antique I am not sure I am not sure how Liveauctioneers checked this company's background and how made contract.
GLENNAPine Grove, CA
Jul 06, 2021
i ordered this in APRIL and it's now JULY!!
no order has been received and no response to my 2 emails either. I just want my refund. would not use PRISTINE GEMS ever again no matter how pretty it looks. i am very unhappy. so with this post maybe i will get a response. 7-6-2021
Pristine GemsJul 06, 2021
USPS Tracking-9400109205568397910569 Your item has been delivered and is available at a at 8:29 am on June 14, 2021 in PINE GROVE, CA 95665.
susanNewquay, GB
Jul 01, 2021
AnamDubai, AE
Jul 01, 2021
RichardSarasota, FL
Jul 01, 2021
Quality products
I love purchasing from Pristine Gems Auction House. They auction quality products and work with you to deliver where you want. I love this Earrings and have purchased other products you. I always get compliments on them! I would recommend this auction house. They answer all my questions quickly.
SusanWarwick, NY
Jun 14, 2021
Beautiful earrings
I was very satisfied with my Earrings, and most important it was exactly like in the picture, size, description. Thank you.
LeighCanton, GA
Jun 08, 2021
Shipping takes forever and gems not testing as specified stones
Shipping is from India and took over a month to arrive. I didn’t receive all of my items in my order at the same time either. The yellow sapphires I purchased did not test as sapphires and when I contacted the shop he asked me for a report that says they are not natural. There is a language barrier for sure. I just gave up and kept them but will not be ordering anything from them again.
HaroldHolly Springs, MS
May 13, 2021
AnamDubai, AE
May 13, 2021
SusanWarwick, NY
May 13, 2021
Great gift.
Bid on this on a whim and won it at such a great price! It was the perfect anniversary gift for the wife. The Earrings looked great and the wife loved it.
AnamDubai, AE
Apr 17, 2021
Beautiful Sapphire!!
Great first experience and a beautiful Sapphires. Shipping was also prompt.
susanNewquay, GB
Apr 17, 2021
NavyCols, GA
Mar 23, 2021
MARKWalnut Creek, CA
Mar 13, 2021
LisaMilwaukie, OR
Jan 31, 2021
Beautiful
Wow! That best describes the pieces I received today. They are substantial and made very well and beautiful. The beaded necklace looked blue in the auction pictures but is definitely more on the green side but I love it.
LyTerrytown, LA
Jan 30, 2021
EricLongview, TX
Jan 21, 2021
AriNew York, NY
Jan 05, 2021
DonaldSan Gabriel, CA
Oct 27, 2020
Missed a very important item
The seller/owner sent me emails said all items would be shipped from NJ before I made the payment, but all items were shipped from India and I was informed the ruby necklace was fallen out and damaged (funny), asked him many times then refund me original bid amount $400 but I still lost $38 PayPal fees, he didn't want to undertake fees even the fault occurred by him. The emerald necklace was hugely different from his images showing on auction list and ignored any inquiries about return or exchange. Definitely a story speaker and will never purchase from here again!
PhilipAustin, TX
Oct 01, 2020
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