Bidder Reviews for LTWID Auction House S.R.L (17)
4.2 out of 5.0 Stars
1-17 of 17 Reviews
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BruceRoma, IT
Aug 09, 2023
LTWID Auction House S.R.LAug 10, 2023
We are extremely grateful for your generous five-star review! Your support and appreciation means a lot to us. It is a great encouragement to our entire team to know that you appreciated our service and product. We will continue to work hard to ensure that your expectations are always exceeded. Thank you again for sharing your positive opinion and for being part of our community.
VictoriaMoskva, RU
Jun 05, 2023
friendly, responsive, ready to help in any situation.
I am very happy with my purchases at this auction. The most important thing is that the employees are friendly, responsive, ready to help in any situation. It can be said perfectly.
CristinaPavia Di Udine, IT
Mar 13, 2023
BruceRoma, IT
Mar 11, 2023
AlejandroMilano, IT
Dec 06, 2022
RobertWien, AT
Sep 06, 2022
Not what it pretends to be.
It should be noted that this is not an auction house, but a 1stDibs seller making his own auction. The "no reserve" is completely dishonest **********, because the seller will simply bid up the prices to where he wants them. If he is the highest bidder, then he will simply put the items back on 1stDibs/eBay or wherever else. Photos of the items do not honestly display the condition of the items.
LTWID S.R.L.SSep 06, 2022
good evening, fake review, totally detached from reality.
Jean-PierreLugano, CH
Aug 19, 2022
Reliable and accurate seller. Thank you!
Reliable and accurate seller. Thank you!
LTWID S.R.L.SSep 06, 2022
thanksss!! Our strength is your satisfaction! thank you
andreaBasiglio, IT
Jun 22, 2022
always exceeds my expectations
always happy to bid in this auction house always exceeds my expectations
LTWID S.R.L.SJul 25, 2022
Your satisfaction is our strength, thank you for participating. We hope to see you again soon!
andreaBasiglio, IT
Jun 22, 2022
ClaudioEdlibach, CH
Jun 20, 2022
LTWID S.R.L.SJul 25, 2022
Your satisfaction is our strength, thank you for participating. We hope to see you again soon!
CristinaPavia Di Udine, IT
Jun 19, 2022
LTWID S.R.L.SJul 25, 2022
Your satisfaction is our strength, thank you for participating. We hope to see you again soon!
MarkoMilano, IT
Dec 24, 2021
Poof customer care
Received product in poor conditions. Pictures were not relegating the real state of items. Poor customer care.
LTWID S.R.L.SJul 25, 2022
We are sorry that you were not happy. Some times you may like products purchased online more or less. We will improve next time. However, the products we have are all Vintage products and have light scratches and wear.
KarolinaSopot, PL
Sep 13, 2021
Amazing sofa by Tobia Scarpa B & B Italia
I'm very satisfied. My experience with Itwid. cm by Vintage Domus was really good and professional. The sofa is perfect. I will definitely look for the next auctions. Thank you.
LTWID S.R.L.SJul 25, 2022
Your satisfaction is our strength, thank you for participating. We hope to see you again soon!
TinaPelham, NY
Sep 08, 2021
Will not bid again
I had an awful experience with this auction house and will not work with them again. 1) Based on the history of bids it looked like no one else bid on this item. In past auctions with other companies, when I was the only bidder I would win the lot before the item hit the maximum bid I had set. Here, they had programmed their settings so that my bid competed with itself until it hit the maximum I set. Yes, I had a maximum in mind, but only if there was actual competition for the lot. With no competition at all, driving the price up to the ceiling felt kind of dishonest to me. 2) Their in-house shipper, MBE, was extremely unresponsive and quite sloppy with paperwork. Although Vintage Domus is not actually responsible for shipping, they should feel some ownership over who they pass their clients to after lots are won. With MBE, I had submitted proof of payment, designated a delivery address, and asked them to verify wire instructions several times. No response. Vintage Domus seemed to have little interest in helping me out. Weeks later, they told me they returned from vacation. I had to re-submit the same paperwork an additional 3-4 times. Even after I sent the wire, I did not hear back until I hassled them again. They then said the items were on their way. But guess what? I got a notice from DHL with the completely INCORRECT address and had to spend another 2 hours on the phone trying to redirect the package. This is the worst customer service I have ever encountered. It's a shame Live Auctioneers does not vet their users more thoroughly.
LTWID S.R.L.SJul 25, 2022
In this case in his purchase the auction was done only through liveauctioners. Not on other platforms and so in no way could we have even if we wanted to intervene since there was the virtual beater and it's all automated. Regarding shipping: 1-we are not shippers 2-the shipping service is through our partners 3. On shipping we have no profit and no interest, it is just an advice we give to the customer who freely decides which forwarder to use. We are an auction house and not courier company, so we are sorry but it is not our problem.
AndreaSan Francisco, CA
Apr 10, 2021
Unprofessional
The lamp, described as 'well functioning' in the auction page, actually doesn't work. Disappointing experience. Wouldn't buy from them again.
LTWID S.R.L.SJul 25, 2022
We sell vintage things and always recommend reviewing the electrical system also as a safety issue. All of the products we have in Light, are as described In original condition, and since we are not electricians we always recommend, on products that are several years old, to review the electrical system. We hope you will have a better experience next time.
JohnLos Angeles, CA
Jan 26, 2021
LTWID S.R.L.SJul 25, 2022
Your satisfaction is our strength, thank you for participating. We hope to see you again soon!
PaulNew York, NY
Jan 01, 2021
Trusted
Would bid again. Thank You
LTWID S.R.L.SJul 25, 2022
Your satisfaction is our strength, thank you for participating. We hope to see you again soon!
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