Bidder Reviews for Brandywine Valley Auctions (96)
4.2 out of 5.0 Stars
1-50 of 96 Reviews
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MirandaDenver, NC
May 08, 2024
Slow shipping & inaccurate photo
The auction house never replied app msg or emails. I had to call his cell twice to get shipping information. Called the ups three times. Finally it arrived after a month. It cost $300 to ship the art piece which turns out much darker and less saturated than the photos shown. The auction house brighten the photo way too much.
WarrenRochester, NY
May 06, 2024
SteveLake Mary, FL
Apr 29, 2024
StephenCharlotte, NC
Apr 28, 2024
robertMullica Hill, NJ
Apr 28, 2024
ScottWest Chicago, IL
Apr 27, 2024
TomHouston, TX
Apr 27, 2024
KellyMarietta, GA
Apr 25, 2024
Slow communication & slow shipping
Brandywine was great up front but soon after payment was made they dropped the ball on communication & shipping.
JamesProvincetown, MA
Apr 25, 2024
M KimAurora, OH
Apr 21, 2024
No response, no item yet
After 3 email/auction messages, still no answer to get my item-will not bid here again.
DennisBasye, VA
Dec 01, 2023
SterlingPhiladelphia, PA
Nov 28, 2023
MichaelLititz, PA
Nov 27, 2023
ronaldBala Cynwyd, PA
Sep 01, 2023
EugeniaDurham, NC
Aug 23, 2023
Love my new Britto!
Shipping was unexpectedly slow, but overall I am extremely happy with my purchase.
SterlingPhiladelphia, PA
Aug 21, 2023
StevenMontclair, NJ
Aug 08, 2023
PatrickGreensburg, PA
Jun 08, 2023
Very poor post-auction experience
Item was accurately described and initial questions about provenance were answered timely. Problems began once auction was over... card was immediately charged and was hit with a processing fee that was never disclosed or agreed to; communication about shipping turned out to be incorrect and auctioneer was unresponsive to any inquiries for more than a week. Apparently auctioneer went out of town immediately after the auction with the appearance of having left town with payment in hand. Shipping process was changed without notice and still creating a lot of uncertainty. Had to ask LiveAuctioneers to intervene and their responsiveness was very slow and not helpful at all. Eventually did receive the item and it showed up as described, but the surprise fees, poor post-sale communication and overall lack of concern for the customer/buyer will cause me to reconsider purchasing from them again in the future.
JeanneRidley Park, PA
May 29, 2023
RickTacoma, WA
May 29, 2023
GeorgeBaltimore, MD
May 29, 2023
LindaSimpsonville, SC
May 28, 2023
WillNew York, NY
May 28, 2023
Terrific experience!
When I wrote to ask about shipping they replied right away and were helpful. Top notch auction house-highly recommended. The pieces are exactly as describe and really rather unique and wonderful. A great find!
NancyLincoln University, PA
May 28, 2023
GregBrooklyn, NY
May 18, 2023
The best Auction house ever, awesome customer service!
The best Auction house ever, awesome customer service!
AndrewChevy Chase, MD
Apr 17, 2023
ArmandoLos Angeles, CA
Apr 10, 2023
Liveauctioneers Encouraging Irresponsible Behavior By Auctioneer!
Had an initial pleasant experience with the owner. Paid for items Immediately and patient with the owner, recognizing that that it is a one person operation and that understanding was taken for granted. It has been (4) MONTHS + since the purchase of three items and received (2) less than one month ago and can’t get the third. Asked Liveauctioneers to intervene, but can’t talk to anyone by phone and have dealt with at least 4 representatives of the company and still, no final resolution.
BradWinter Haven, FL
Jan 07, 2023
JohnMilton, FL
Sep 24, 2022
Great Seller/Auctioneer w/Superb Shipping
Great selection of items in auctions and excellent shipping and customer service, thank you very much!!!
alison Kitchener, CA
May 19, 2022
I will never bid on another painting from this Auction house
Water-colour was glued down to a board, with matting glued to the water-colour. I have bought lots of water-colours and I have never experienced one where the painting is glued down. There was no information on this in the description. The painting is in bad shape although the photos show otherwise. I feel duped.
Brandywine Valley AuctionsJun 28, 2022
Hello, if you would like a refund for this item, please let me know. I did offer to give you a $250 credit as well on the next auction but you never responded. Please let Us know how I can make your experience more positive.
DavidPittsburgh, PA
May 14, 2022
Good experience with Brandywine Valley..!
Very smooth experience. item as described, reasonable shipping charge.. A +
WilliamAtlanta, GA
May 14, 2022
TimothyProvidence, RI
May 14, 2022
AndrewEvansville, IN
May 14, 2022
Lost my item
Lost my item and blamed it on his assistant. Has yet to refund me.
Brandywine Valley AuctionsJun 28, 2022
Andrew, I did send an email to live auctioneers in order for them to refund your money. I didn’t know that you still hadn’t gotten the money. If that is the case, let me know and I will take care of the $15 plus commission.
EricWashington, DC
Mar 04, 2022
JacobBrooklyn, NY
Feb 06, 2022
needs help
Nice man. But he needs help to make his operation more efficient.
Brandywine Valley AuctionsJun 28, 2022
Thank you for your advice.
DouglasPonte Vedra, FL
Jan 25, 2022
BrianGlen Ridge, NJ
Jan 21, 2022
JamesShawnee, KS
Jan 17, 2022
FranklinMitchellville, MD
Jan 12, 2022
Quality Auction House
I was very impressed with the quality of the items that I won in the Brandywine Valley Auction. I look forward to participating in more auctions in the future!
AndrewPhiladelphia, PA
Jan 10, 2022
Exceeds expectations
Excellent variety of quality art, well described listings and very accommodating for pick ups, a pleasure to deal with, I look forward to their future auctions
LindaMilwaukee, WI
Jan 09, 2022
GeoffWesterville, OH
Jan 09, 2022
AlanIpswich, MA
Jan 09, 2022
Brandywine really cares!
Joe is without question one of the nicest individuals I have ever had dealings with in the auction world!
CBrooklyn, NY
Jan 09, 2022
DarylLittle Rock, AR
Jan 05, 2022
andrewSan Diego, CA
Dec 16, 2021
NinaLos Angeles, CA
Dec 02, 2021
Responsive
Very helpful in answering questions and helping to change the shipping address at the last minute!
CecileRehoboth, MA
Nov 27, 2021
AlexandraSunnyside, NY
Nov 27, 2021
Great items and incredibly helpful staff made pick up really easy
The items were as described. They helped change the payment as I did local pick up and they were incredibly helpful to set a convenient pick up time in Brooklyn. A very good experience!
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