Bidder Reviews for House Of R&D (8)
4.3 out of 5.0 Stars
1-8 of 8 Reviews
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BuddySellersburg, IN
Apr 25, 2021
PatriciaMount Ephraim, NJ
Mar 14, 2021
NealMedfield, MA
Feb 22, 2021
GeorgeStrovolos, CY
Feb 15, 2021
MargaritaVancouver, CA
Jan 18, 2021
JamesDade City, FL
Jan 04, 2021
ChristelLondon, CA
Dec 13, 2020
Excellent Vendor: Time-consuming Process
The House of R & D is excellent. Their jewelry is excellent; their customer service is excellent. The process for me as a buyer, however, was tedious at every step, after the bidding. I AM a first-time buyer, so this is very new to me. The payment processor needed proof that I was me, several times. This slowed things and resulted in me messaging for a PayPal money request, which would have been easier for me from the beginning. I know that that's not true for everyone, but I wish the payment processor from the beginning would have been simpler. The duties were way more than I was expecting and it would have been incredibly helpful to have been given a heads-up on the amount. Also, because they shipped with DHL, we spent 30 minutes with the driver at the door trying to figure out how to pay them. Not simple. I'm not saying that any of this was the House's fault. I am saying that it would be helpful for first time buyers to get that the simple part is clicking buy. The rest of online auction purchasing is less simple and it would be helpful to be walked through that process. The ring itself: stunning, and appraised for much more than I purchased. Thank you!
CalvinHong Kong, HK
Dec 12, 2020
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