Bidder Reviews for Heritage Auctions (476)
4.1 out of 5.0 Stars
1-50 of 476 Reviews
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AldoHonolulu, HI
May 09, 2024
NEVER RECEIVED THEIR INVOICE
Not by mail or by post neither by phone!!!!!!! I am really disappointed
RolandOrchard Lake, MI
May 09, 2024
SherwinMeriden, CT
May 02, 2024
JimNorwalk, OH
May 02, 2024
BradWinter Haven, FL
Apr 29, 2024
SteveNashville, TN
Apr 26, 2024
RoyceRehoboth Beach, DE
Apr 25, 2024
Exactly as described; High Quality organization and Team A + + + + +!!!!
Well organized and quality run organization, takes care of the customer A + + + + + + +!!!
LaurentAutechaux-roide, FR
Apr 16, 2024
Fast shipping and amazing package, very professional
Fast shipping and amazing package, very professional
RobertLansing, MI
Apr 15, 2024
The quality was NOT as described. The vase wasn't clear anymore due to stand/calcium
Bad experience with this so called profesional auction house. Their answer: I should have come to see it myself from Amsterdam. Although I asked if it was okay and checked the describtion.
StephenKimberton, PA
Apr 12, 2024
Robert Williamsburg, VA
Apr 10, 2024
Great Experience with Heritage Auctions
Highly Recommend-great communication about payment and delivery!
ThomasPhiladelphia, PA
Apr 10, 2024
MichaelRockaway, NJ
Apr 06, 2024
PhilipSwedesboro, NJ
Mar 13, 2024
OlgaPalm Beach, FL
Feb 23, 2024
MaryWest Chester, PA
Jan 24, 2024
SoniaSeminole, FL
Jan 04, 2024
Fees, fees and more fees!
Be aware that this Auction House charges a minimum buyer’s premium of $49.00. So a $7 item (plus the BP, service and handling fee, sales tax, fee for using a credit card) came to $92.17 BEFORE shipping! Then they shipped a 9.5” x 6” item in an oversized box of 18” x18” x18”. All together, almost a $145.00 mistake! Will not be doing business with them again.
Heritage AuctionsJan 05, 2024
Thank you for taking the time to leave your feedback. We apologize that your experience with us was not what you expected. Please contact me directly so that I may learn more about your situation and assist you with a resolution. Best Regards, Christy W.-Client Data Specialist, Heritage Auctions, 1-800-872-6467
JamesJacksonville, FL
Dec 19, 2023
AleksandrAlachua, FL
Dec 10, 2023
BarryBeverly Hills, CA
Nov 30, 2023
KraigWest Des Moines, IA
Nov 30, 2023
MaureenOakland, CA
Nov 30, 2023
ChrisPittsburgh, PA
Nov 18, 2023
Don't use their in-house shipping
This was a $500 item for which, in addition to the usual 25 % buyer's premium, sales tax, etc., they charged another $250, or 50 %, for "shipping and handling", for an item that was not large nor heavy, and for which they used FedEx Ground, not Air, and added no special services, no rush delivery, no signature confirmation, nothing. Just greedy since they already have your purchase commitment. Plus they then sign you up for every future auction they have, for which I am still trying to get off their lists. Beware.
JohnBend, OR
Aug 03, 2023
JamesJacksonville, FL
Jul 26, 2023
JillStudio City, CA
Jul 14, 2023
MichaelFederal Way, WA
Jul 11, 2023
WONDERFUL EXPERIENCE
As one would expect from Heritage, a Wonderful Auction and items. Easy from bidding to a super In-House shipping. Everything was 100 %.
RennieJacksonville, FL
Jul 04, 2023
StephenSan Francisco, CA
Jul 01, 2023
PhilDavenport, FL
Jun 28, 2023
JackTiverton, RI
Jun 28, 2023
ClaireLongview, TX
Jun 27, 2023
Heritage provides personalized attention and is very responsive to bidders 'questions.
The staff at Heritage are outstanding. They are professional, but friendly and welcoming. And they are truly helpful. They take extra steps to ensure that bidders 'questions are fully answered and their needs are met. They are knowledgeable about items and are willing to share their expertise. I highly recommend Heritage Auctions to anyone who is looking for high quality items in excellent condition.
JohnRedondo Beach, CA
Jun 25, 2023
ChristopherCharlotte, NC
Jun 15, 2023
Very large and well run auction house
Heritage has more of a corporate feel to it as auction houses go, with separate departments and so on. It's well run, professional, and I have no complaints. Packing was excellent (fragile item) and shipping was expedient. I would do business with Heritage again.
JimOmaha, NE
Jun 13, 2023
SharonLakewood, CO
Jun 06, 2023
All went well.
Everything went well. Shipped items arrived safely and quickly, but a little expensive. Will certainly buy again.
RobertMadison, WI
May 31, 2023
WaelEast Brunswick, NJ
Apr 16, 2023
Old garbage
The description is very inaccurate. The item is very old and has a very bad smell. Cuttings every where. Contacted him no response
AnneSan Rafael, CA
Mar 24, 2023
Friendly and honest service
Very pleased with my item and speed of delivery. Very courteous service. They made it all easy to arrange shipping with prior estimate. No surprises and exceptional cheerful communication.
CheyneyWeston, CT
Mar 09, 2023
High Value Items impeccably packed and shipped
Super happy from start to finish with Heritage Auctions. Trustworthy, consistent customer service every time.
AndrewMcdonough, GA
Mar 05, 2023
TodWashington, DC
Jan 24, 2023
PhilipSwedesboro, NJ
Jan 24, 2023
RamonNew York, NY
Jan 17, 2023
DavidPittsburgh, PA
Dec 30, 2022
Great Packaging..!
Lot was just 2 matted prints-no frames. packaged with 4-5 layers cardboard then an outer box covering. med/large box. that packaging saved these prints. something heavy fell against box & you could see dent in top & crease where box almost bent down the middle. without very strong packaging would have bent in half down the middle. all went very smooth...
JohnElwood, AU
Dec 30, 2022
Post sale service
Post sale service is extremely poor. I would not buy from Heritage Auctions again
AhmadBrentwood, CA
Dec 20, 2022
TimEdinboro, PA
Dec 17, 2022
Excellent Transaction an definitely will do business again in the future
Excellent Transaction an definitely will do business again in the future
DouglasConcord, NC
Dec 10, 2022
RobProspect Heights, IL
Dec 02, 2022
Needed accurate measurement and respond quickly to my questions
Positive auction house to work with
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