Bidder Reviews for Shapiro Auctions (81)
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4.5 out of 5.0 Stars
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1-50 of 81 Reviews
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CharlesLouisville, KY
May 18, 2024
Well organized and efficient
This was my first experience with Shapiro they were very professional and efficient. Lots were just as described and ready when I arrived to pick them up.
ZiadReading, GB
Feb 17, 2024
Great service and response time is excelleny
Highly recommended, great service, quick response to questions.
leonidFlushing, NY
Feb 17, 2024
GlennGreenacres, FL
Feb 17, 2024
Very good communication
Everything went smoothly with the auction and payment. The hitch came when one of the shippers recommended by Shapiro had poor communication and finally said it missed some sort of deadline for shipping, which I did not understand. I had to scramble to fine an alternate shipper.
NinaFort Myers, FL
Feb 15, 2024
Very reliable, trustworthy business. Always love to explore their great selection of items.
Special thanks to the ProPack Shipping for a great job!
ArleneWest Bloomfield, MI
Jan 16, 2024
YevgeniyBrooklyn, NY
Dec 06, 2023
DavidWinter Garden, FL
Nov 13, 2023
They care about the satisfaction of their customers! 5 *****
The initial shipper I selected, Arrow services, turned out to be a waste of time. I contacted Shapiro Auctions about the problem and they solved it immediately by putting me in contact with one of their personal favorites. Dennis, the new shipper responded to my needs immediately and the dilema was solved straight away.
MarkSan Antonio, TX
Nov 11, 2023
JoanGreat Falls, VA
Aug 26, 2023
Completely unresponsive to lot winner question re attribution
Completely unresponsive to lot winner question re attribution
PeterChicago, IL
Jul 06, 2023
Would buy from Shapiro again-but shop around for shipping options
Item as described. Coordinated well with buyer-chosen shipper. Shop around for local shippers. The least expensive option was a common national shipper not on the recommended shippers list. Would buy from them again.
AdelinaLozen, BG
Apr 10, 2023
ElizabethYorktown, VA
Jan 06, 2023
MohammadDubai, AE
Dec 12, 2022
ONE OF THE BEST AUCTION HOUSES
COMMUNICATION AND EXCELLENT CUSTOMER SERVICE IS THEIR TOP PRIORETY
BruceOverland Park, KS
Nov 30, 2022
Item Condition
Shapiro Auctions did not call out the considerable pitting and rubbing on the clock’s trim pieces, and the photographs were taken to hide any disclosures of the abrasions or pitting of the brass/gold trim. Very dissatisfied with their shipper recommendations too, as the item arrived damaged.
NataliaCalgary, CA
Nov 19, 2022
Evan`Strongsville, OH
Oct 23, 2022
Slow, passive communication
I had to chase them for 2 months to get my items. Initial emails were not responded to (ever) and phone calls would take more than a full business day for a reply. Even after I thought they had all the information they needed to ship items, it still took 3 weeks before I contacted them again and items were shipped.
NicolasToms River, NJ
Sep 12, 2022
PeterHouston, TX
Sep 10, 2022
Recommended
Item as described, easy check out. Somewhat slow but recommended and easy to work with.
JamesGettysburg, PA
Aug 26, 2022
MarcPittsboro, NC
Aug 24, 2022
ZhongmuHockessin, DE
Aug 24, 2022
ClarisseChicago, IL
Jun 26, 2022
JamesWestlake, OH
May 20, 2022
ChristopherCharlotte, NC
Apr 06, 2022
Photos and description inaccurate; item (s) had damage that were not disclosed.
I won a pair of fairly rare and relatively valuable Tiffany Studios grapevine bookends from Shapiro. Unfortunately, the photos and description did not reveal or disclose substantial damage and amateur repairs to the Tiffany bookends. I contacted Shapiro accordingly and we did come to an agreement on a partial refund, although I still feel a return and total refund was in order. This was not offered. I hope the partial refund will cover restoration, although even so, such a repair requires significant time and effort to realize. I did not receive what was represented in the auction. Misrepresentation of the piece was likely an honest mistake made by an amateur lister for the auction house, nevertheless Shapiro is responsible for the professionalism and actions of their employees. I won't bid on items from Shapiro again and I cannot recommend them.
zhongkaiSan Gabriel, CA
Dec 29, 2021
MikeNorwalk, CT
Dec 14, 2021
Very nice plate, thanks.
Very nice plate, thanks.
Shapiro AuctionsDec 17, 2021
Dear Mike, Thank you very much for bidding with us — we're glad you enjoy the piece and look forward to working with you in the future. Happy holidays!
NunaGloucester, MA
Oct 25, 2021
Extraordinary painting-great service, great transaction
Thank you so much for making this painting available I shall cherish it and remember with fondness how helpful your staff was in making sure it made the journey here to my home a success.
RickNew York, NY
Aug 23, 2021
RonaldPinecrest, FL
Aug 22, 2021
AlejandroNorth Haledon, NJ
Aug 21, 2021
MariveEstero, FL
Aug 21, 2021
important condition information was missing
There is a small deep scratch on the centre mirror, there is chipped section in the bottom beveled part of the mirror and there is a slight discolouration running in the centre of the mirror. I asked the dealer to send photos of the mirror because you could not see it in the listings pics. He did not disclosed the above described conditions. And they are not result from packaging nor shipping.
Shapiro AuctionsAug 24, 2021
Hello Marive, Thank you for your feedback, and we are sorry you were not satisficed with the mirror. We had hoped that the multiple images sent prior to the auction would suffice to show the condition of this item. We would love to discuss this matter further, would you mind calling us at 212-717-7500 at your earliest convenience?
NinaFort Myers, FL
Aug 15, 2021
MichaelSaint Clairsville, OH
Aug 13, 2021
JulieNew Paltz, NY
Aug 13, 2021
KAIIrvine, CA
Jul 03, 2021
MarkHong Kong, HK
Jun 27, 2021
BradWinter Haven, FL
Jun 11, 2021
EdoardoRome, IT
May 27, 2021
Beyond expectations
I write this review with great pleasure, both for the painting I won, which is even more beautiful than what I expected, and because the staff of the auction house have always supported me and answered me quickly and efficiently. It is not obvious to have such a satisfying experience with an auction house. Especially overseas. Thank you very much
LinusTucson, AZ
May 20, 2021
I would like to emphasize that the problem was with the 3rd party shipping company (UPS) and that my complaint with Shapiro Auctions. My complaint with the auction house was satisfactorily resolved by them and they were attentive and helpful during the process.
MarcSatellite Beach, FL
May 17, 2021
AndrewSavannah, GA
May 16, 2021
JefferyChickaloon, AK
May 16, 2021
Great follow up post sale... Jessica was great to deal with.
SharonLakewood, CO
May 15, 2021
Their descriptions need to be more detailed
Ask many questions and ask for a complete detailed description of the item and everything within the item.
StuartToronto, CA
Jan 28, 2021
ArmanIrvine, CA
Dec 08, 2020
JamesJacksonville, FL
Nov 30, 2020
EricMiami Beach, FL
Nov 29, 2020
JINYorba Linda, CA
Nov 29, 2020
AngelaHagerstown, MD
Nov 29, 2020
The safe delivery of valuable item to my home.
I was very please with the packaging of my picture, it was very old and delicate. And you all did and outstanding job. I will certainly would not hesitate to buy valuables and have you ship them. Angel Miller.
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