Bidder Reviews for Rail & Road Auctions (144)
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4.6 out of 5.0 Stars
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1-50 of 144 Reviews
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chrisBuzzards Bay, MA
Jun 01, 2024
AlbertoHialeah, FL
May 31, 2024
DavidEl Dorado Springs, MO
May 31, 2024
DonaldLubbock, TX
May 31, 2024
JoeNatick, MA
May 30, 2024
RobinHudson's Hope, CA
May 30, 2024
Most Excellent!!
I highly recommend Rail & Road Auction House. I was treated with respect, had any questions I had answered politely and promptly. An overall wonderful experience! I look forward to future auctions!
AnnieColumbus, IN
Mar 29, 2024
Great experience!
Fantastic experience with this auction house. Items were packed well and shipped quickly. Much appreciated!
EricNew York, NY
Mar 15, 2024
Plain and Simple: Solid Auction House
I've bought, now, a number of times from Rail & Road, and find their selection of items on offer excellent, and their service also excellent. I would recommend them. (Just don't bid against me.)
JerryLa Junta, CO
Jan 28, 2024
Great auction to deal with
Always enjoy dealing with Rail & Road Auction, excellent packing and quick shipping. Always look forward to the next auction.
GIAN LUCACento Fe, IT
Jan 27, 2024
GaryHoover, AL
Jan 26, 2024
KeithEvansville, IN
Jan 26, 2024
TracyAlbuquerque, NM
Jan 25, 2024
DavidPittsford, NY
Jan 25, 2024
EricNew York, NY
Jan 16, 2024
(2 of 2) Plus Many More
Repeating what I just left, earlier: I've now had numerous dealings with Rail & Road auctions, and I find them to be pleasingly competent, plus lots of fun in terms of what they have on offer. I will be keeping a sharp eye on what they have to offer.
EricNew York, NY
Jan 16, 2024
1 of 2 (Plus Many More!)
I've now had numerous dealings with Rail & Road auctions, and I find them to be pleasingly competent, plus lots of fun in terms of what they have on offer. I will be keeping a sharp eye on what they have to offer.
AdamHollis, NH
Dec 24, 2023
Do not expect your items to arrive undamged
I had purchased a number of items from this seller during a single auction. Several of the items were framed artwork, covered with glass, as typical for these kinds of items. The items were large and heavy. Suffice to say that the items were insufficiently packed in picture boxes, with a just + single layer of bubble wrap +. Just how the seller could expect these items, one of which was original artwork on canvas, to arrive unscathed, still confounds me to this day. The packages were shipped by insured UPS and arrived promptly. As any five year-old would understand, drop a heavy piece of glass or hit it with other potentially heavy boxes, and it’s gonna break. And shatter they did. As you will can imagine, shards of loose broken glass did no justice to the original artwork-it was destroyed in transit. Another picture arrived with broken glass and the corner of the frame damaged on account of insufficient packaging. Upon arrival, I immedialy called the issues to Derek Thomas, the owner of the auction house. While he was very congenial and offered to assist in processing a claim, he totally and thoroughly deflected any responsibility for the damage caused by his company’s failure to properly and safely package my purchases, placing the blame on solely upon UPS. The items were insured and the insurance company was swift in processing the claims and reimbursing me for the purchases and shipping fees. All said, if you are purchasing a fragile item from this seller, especially if it’s glass you should have zero expectation that it will arrive in anything but throw-away condition. Just be sure that your purchase is insured for full value and that you have empty space in your dumpster.
Andy Glendale, CA
Dec 12, 2023
Rail & Road AuctionsDec 12, 2023
This package was damaged by UPS after being packed to the specifications of our consignor who shipped a number of these items previously. We offered to help file the appropriate claim with UPS and our shipping insurance carrier, and never received a reply or any images showing the damage.
T.J.Port Huron, MI
Nov 22, 2023
GREAT AUCTIONEER. HIGHLY RECOMMEND.
I have dealt with Rail and Road Auctions on numerous occasions, and have always been pleased with quality of the service received. Derek and his crew have been great to deal with, and I will most definitely continue to be both a buyer and a seller with them.
ArthurVerona, VA
Nov 17, 2023
Terrific auction house
Variety of RR stock offered is usually wide and of high quality. Effective on-line software w/nice real-time auctioneer pic-in-pic. Great people. Only 1 minor concern: I don't like packaging 'peanuts' (which I know help defray costs, lol). I'll deal w/it because they're worth it. AF
WesRensselaer, NY
Nov 17, 2023
Great Collecting Experience
Fantastic opportunity to browse and enjoy the auction experience! Listing Accuracy was EXCELLENT!
BarryElizabethtown, PA
Nov 16, 2023
Rail & Road Auctions is an Excellent Auction House
Derek and his team are amazing. I highly recommend buying or selling Railroad Related items though them.
DouglasAdvance, IN
Nov 13, 2023
Quality of catalogue
One of the best auction houses in the USA. Quality catalogue and items, very well organized and awesome to work with. I'm hooked on R & R Auctions. Will be a lifelong customer. Super customer service.
EricNew York, NY
Nov 07, 2023
(2 of 2) Happy with this auction house
This is the other half of a review, part of a two-day sale. Same thing as before: everything went smoothly, got items I wanted, and they arrived safe and sound.
EricNew York, NY
Nov 07, 2023
(1 of 2) Very happy with this house, will buy again
The two-day auction had some items I liked, and a few items I wanted a great deal, and I managed to punch my shopping list in a manner that worked for me. Sound and safe shipping. Will be buying again through R & RA.
JosephTroy, MI
Oct 27, 2023
RamonNew York, NY
Oct 01, 2023
JosephAshburn, VA
Sep 28, 2023
CatherineWaretown, NJ
Sep 26, 2023
EricNew York, NY
Sep 26, 2023
Have Bought Before, Will Buy Again
I liked these particular items a good deal; one of them is going as a gift to a trolley-car buff friend.
ArthurVerona, VA
Sep 26, 2023
This business is a well-oiled machine.
All aspects of several purchases I've made through Rail & Road have gone very smoothly. Their auctions usually contain very interesting and sometimes hard-to-find RR items. Catalogues are well put together. Always fun to go through.
TimFuquay Varina, NC
Sep 26, 2023
GaryHoover, AL
Sep 25, 2023
DonaldFletcher, NC
Sep 23, 2023
What I was buying
All photos of the item were clear and accurate with complete understanding of what I was purchasing.
EricNew York, NY
Sep 11, 2023
Another solid effort
I've bought from this firm before, and I will buy from them again. The items were as advertised (in fact, the silver items cleaned up very nicely), though why one previous owner chose to make a mirror out of a dining car silver collar is a mystery to me. Also was able to get some keys for switch locks I wanted. Overall, very happy.
JosephAshburn, VA
Sep 11, 2023
DavidTarzana, CA
Aug 15, 2023
Great Job!!! Will buy again from this company, Thanks
Great Job!!! Will buy again from this company, Thanks
TedPorter, IN
Jul 17, 2023
TedPorter, IN
Jul 17, 2023
KevinLangley, CA
Jul 07, 2023
KevinBerlin, WI
Jul 06, 2023
JohnFort Wayne, IN
Jul 06, 2023
EricNew York, NY
Jun 24, 2023
Effective shipping
The shipping was hassle-free and effective, which is how anyone would like it. The items themselves cleaned up nicely.
EricNew York, NY
Jun 22, 2023
No muss, no fuss!
Everything was straightforward in this sale, and I got my items quickly and safely. Happy!
RobertDewitt, MI
May 29, 2023
SteveGarden City, NY
May 26, 2023
Great staff selling great items
I have been on several auction sites, my experience with Rail & Road is by far the best. Great selection of some hard to find railroad items. I would highly recommend Rail & Road to any real collector. Fast moving auctioneers, quick invoicing, and nice fast secure shipping.
LouCarnation, WA
May 26, 2023
Fantastic seller and quick transaction from purchase to shipping and receipt.
Highly recommend this bidder for high quality items, professional customer service and quick shipping and handling of high value items.
SteveGarden City, NY
May 25, 2023
RobertGreenwood, IN
May 25, 2023
BobMunster, IN
May 25, 2023
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