Bidder Reviews for The Heritage Gallery at Sayville Antiques, Inc (36)
4.2 out of 5.0 Stars
1-36 of 36 Reviews
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BonnieRedondo Beach, CA
Jun 09, 2024
FrankLas Cruces, NM
Jun 09, 2024
Receiving the Item is Important
Because I never received this item, and because Sayville Antiques did not answer my query, my dissatisfaction is understandable. The auction indicated shipment, but the UPS site did not allow tracking of this item, and it has never arrived. If I never receive the badge, I hope to get a refund of my investment. Thanks for your attention.
SergiyBrooklyn, NY
Jun 09, 2024
SergeiStaten Island, NY
Jun 01, 2024
Very good auction! I'm very glad to have a deal with you. 5 stars + + + + +
Very good auction! I'm very glad to have a deal with you. 5 stars + + + + +
JanEffingham, IL
Apr 30, 2024
BrianScottsdale, AZ
Apr 22, 2024
Picures may not entirely reflect the damge to items.
Service was very good. However, the bronze received did have a few damages that were not disclosed or evident in the pictures. The reins were broken and one of the spurs was broken off. Overall, I would still consider the condition as very good, so not a major complaint.
WilliamMassapequa, NY
Mar 31, 2024
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
CatherinePawleys Island, SC
Mar 31, 2024
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
WayneBrooklyn, NY
Mar 31, 2024
CynthiaWoodinville, WA
Mar 27, 2024
Lovely clock; quick turnaround to UPS for shipment.
Very nice folks to deal with, a little slow on the response time for a question, but ok. The only negative is their flat fee for their own shipping (very high for such a little item), so it is wise to go outside for shipment if the item is small.
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
We as an auction house do not ship, rather give options for the buyer to contact at their own expense. Liveshipping also is an option, but we do not ship.
TonyBrightwood, VA
Mar 18, 2024
Do Your Homework and Know What Your Shipping Options Are
I've just received the Maurice Herault painting that I bought at The Heritage Gallery's New Year's Day auction. It took me a while to find the right option for shipping after not taking advantage of the reasonable quote offered by LiveAuctioneers that was valid for ten days after the auction. In retrospect, I now know how reasonable their quote was, and I would encourage other bidders to take advantage of it. Once that ten-day window closes, LiveAuctioneers can still ship the item for you, but the price changes dramatically. The real lifesaver in the end was the gentleman at Eastport Pack and Ship, who picked up the painting for me, packed it and sent it to me by FedEx for a reasonable price. The auction house was patient with me as I sorted out this delivery dilemma. This has been a learning experience for me as I navigate my way through the various auction houses on LiveAuctioneers.
BradWinter Haven, FL
Mar 13, 2024
JasonWilmington, CA
Mar 04, 2024
Not helpful with a mistake they made
Heritage Gallery referred to the item as a pitcher and listed the measurements as 12 "tall x 11" wide. In reality it only measures 6 "tall and 7" wide. It is not a pitcher, it is a creamer or milk jug. While the 3rd image on the listing includes a soda can next to the item and gives a more accurate idea of the size, when bidding live on the console you cannot see other pictures! You can only see the main image and the description. I was not pleased that the size was drastically different and that it is not a pitcher which can be used as a stand alone item and it was part of some sort of a tea or coffee set. They did not address my problem with this purchase by taking the item back or issuing a partial refund/credit and I am not happy with their errors and response.
The Heritage Gallery at Sayville Antiques, IncMar 04, 2024
We take all photos next to a soda can or a quarter for size reference. Buyer never asked for a refund, only stated he was not happy with the way liveauctioneers showed pictures, which we have no control over. We encourage questions before the auction and will answer anything a buyer may need to know.
DominicColeraine, AU
Jan 27, 2024
Excellent Auction House.
It was a pleasure dealing with the Auction House.
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
KarenKennett Square, PA
Jan 26, 2024
ArleneNew Tripoli, PA
Nov 06, 2023
These are very reputable antique dealers
These are very reputable antique dealers that I have dealt with for many years. I trust that any information they give is true. It is a pleasure to deal with them.
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
MaryReading, PA
Oct 06, 2023
GREAT SERVICE
GREAT SERVICE & BEAUTIFUL JEWELRY! THANK YOU!
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
KregKey West, FL
Sep 13, 2023
fabrienne Lower Burrell, PA
Aug 31, 2023
The auction house was very receptive to all my needs.
Definitely a cut above when it comes to meeting customer needs,
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
maria Orlando, FL
Aug 28, 2023
Great auction house and very hard shipping
Great place and good items just make sure to find shipper first, so you are not surprised with shipping quotes
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
We as an auction house do not ship, rather give options for the buyer to contact at their own expense. Liveshipping also is an option.
GaryNorfolk, MA
Aug 26, 2023
GREAT AUCTION HOUSE
GREAT AUCTION HOUSE
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
LenSan Leandro, CA
Aug 20, 2023
Shipping
The auction house was fine but the independent shipper was outrageous. Over $80 to ship one small item that was purchased for $35. Twice the price of other shippers. Unfortunately they were the only ones available. I will not purchase from this auction house again because of the shipping company.
PaulNottingham, GB
Aug 20, 2023
MichaelColumbia, SC
Jul 16, 2023
Very responsive to questions
Item as described and shown in multiple pictures. The shipper list provided was easy to deal with and provided great service.
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
JosephSarasota, FL
Jul 08, 2023
Horrendous experience! They damaged item and won’t respond!
I purchased an antique item which required two different shipments to bring overseas at great expense. It then arrived only to find they’d sticky taped their auction label DIRECTLY ONTO FRAGILE GOLD paint which obviously peeled all the paint straight off. There’s a huge rectangle strip of paint missing down one of the main parts causing irreparable damage. And to top it off, they’ve completely ignored me when I reached out. Abysmal company. Avoid them at all cost!
CassandraVestal, NY
Jun 11, 2023
JOHNWarren, PA
Jun 11, 2023
AileenMiller Place, NY
Jun 01, 2023
Knowledgeable, friendly, quick to respond, wonderful experience
What a great bunch of people who work at The Heritage Gallery@ Sayville Antiques, they have so many great treasures, I look forward to getting more great items from them
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
ViverNew York, NY
May 29, 2023
Thank u amazing products
Professional auction house amazing Lalique items
The Heritage Gallery at Sayville Antiques, IncApr 04, 2024
Thank you!
PaulHamilton, CA
Apr 17, 2023
MarjorieSayville, NY
Mar 28, 2023
Fabulous finds!
So many unique items. I've purchased before and always had smooth transactions. I'm keeping an eye on this auction house for more treasures!
HarrySherman Oaks, CA
Feb 13, 2023
First Time Bidding With Heritage Gallery of Sayville, NY
Purchased three items. All were accurately described. Will be back..............
The Heritage Gallery at Sayville Antiques, IncFeb 24, 2023
Thank you!
JamesValley Stream, NY
Feb 12, 2023
KathrynRichfield, MN
Feb 12, 2023
Responsive, helpful
The Heritage Gallery has nice items, they respond promptly to questions, they are friendly and helpful.
The Heritage Gallery at Sayville Antiques, IncFeb 24, 2023
Thank you!
RobertCovington, GA
Feb 12, 2023
Painless experience
Simple, painless process. Received a timely invoice, pickup from the recommended shipper was a breeze.
The Heritage Gallery at Sayville Antiques, IncFeb 24, 2023
Thank you so much!
FrankIsland Park, NY
Feb 09, 2023
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