Bidder Reviews for Donny Malone Auctions (1,657)

Oh how lucky to have found Donny Malone A treasure trove of irresistible items. Ever item more delicious than the last. I’ve bought multiple times, and expect to continue this trend. Everything was easy, and that’s an amazing statement. Shipping, communications, and LOVE MY PURCHASES!

Fabulous auction house across the board. Thrilled with my experience Thank you Donny Malone team!

Horrible Horrible auction house! Painting is a fake and horrible condition. Wants me to pay for return shipping. Very dishonest. Price gouging on shipping. Packed poorly. Just a horrible experience.

Fair description and FANTASTIC Shipping, however pricey. All items arrived in one piece.. Entertaining to see what comes up. Great deals are possible

This was my best auction experience to date! Professional yet personal. He helped me arrange shipping and my order was expediently shipped.

The entire transaction went very smoothly, from bidding to shipping!

I've been buying from Donny since the early Brimfield days. I still have many great finds in my personal collection and have had great success with finding items for decoration of my rental properties. This is also a great source for inventory for resale. There are bargains in every auction that a savvy dealer can capitalize on.

This was advertised as a vintage wooden mask. What I received was a mask made of plaster and painted black. A total piece of junk.

It was worth the bidding on many items. The items were great. When I received the items, they were exactly as described. It was fun.

be careful the postage costs are exagerated!

very happy with this auction house

Glad I found this auction. Items were just as described and shipping was fast

Thanks so much I love it!

Be very very careful when buying from this action house. They use LiveAuctioneers and blame the platform for any mistakes. We were invoiced for an item that we did not bid on and were told by a woman (she said she is Donny Malone's wife) that since LiveAuctioneers has a "confirmed bid" attributable to us that "there is nothing (they) can do." This is only true because THEY DO NOT WANT TO DO ANYTHING. Since she claimed this was do to "the invoicing", we offered to pay for the item, have them refund us, and they resist the item. This is the policy from every other auction house we have ever dealt with including the one we owned whenever there are mistakes. BE VERY CAREFUL as this is their policy for a $60 (sixty dollar item). VERY BAD CUSTOMER SERVICE-and we are regular buyers.

No problems, excellent service.

Very satisfied with the experience

I have been collecting and reselling for over 50 years. Prior to Covid 19 I attended many 'in house' auctions were I could preview the auction items. Of course, with Covid this changed dramatically! Fortunately I met Donny Malone, his parents, wife and little Donny. Luckily several years before I had begun attending on line Donny Malone Auctions. Over the years I often personally picked up my items, but lately I have been relying on their in-house shipper Gravity Boxes. Every single item has been packed with care and delivered in perfect condition. Rest assured if you really love an item and live too far for picking up-your item (s) will arrive quickly and safely.

Donny Malone Auctions are the BEST. Personal Service. A + + + +

Some items had damage that wasn’t mentioned. Additionally, almost every auction house loose pick up days, as long as it’s picked up soon. I asked for a couple of days later and the woman I spoke to was rude and not great. I wouldn’t buy from here again.

As we've done with countless online auction houses over the years, we requested a detailed condition report specifying whether two 19th century ceramic vases had any chips, cracks, restorations or unusual wear and were told in two separate emails: "These are in good condition" and "These are in great condition not structural damage or repairs that we see." Also, 20 photos, some of them closeups of the decor, were listed online and NONE showed any evidence of problems. However, when the shipper delivered them, we saw that they not only had "structural damage" (chips) but they also had repairs in that a full third of the rim and neck of one of the vases had a HUGE, amateurish repair and both vases had drill holes that were not original to the piece that were sloppily filled in. When we contacted Malone's to complain, we were told, "The vases are over 100 years old and are in great condition for the age. One of these without the stand sold for near the same price you bought the pair. An absolute deal you received and an incredible investment. In addition, the items were picked up in person (note: by a shipper, not us), inspected, and signed off accepting the items. You are able to reconsign the vases back into the auction." SERIOUSLY!? That was the last we heard. NO mention of the damage and misrepresentation and of course NO APOLOGY for any misunderstanding... the reason being that THERE WAS NO MISUNDERSTANDING. In fact, given the meticulous concealment of damage in the photos and the condition report, one can only conclude that this was an intentional effort to lead bidders to believe they were bidding on fully intact vases with no issues. Bottom line, a myriad of regulations and conditions that bidders are required to sign prior to bidding with most auction houses enabled Malone's Auctions to walk away with our payment of $5350 without batting an eye. Our advice to anyone doing business with these people: BUYER BEWARE.

I have won several items from Donny Malone Auctions and have always been pleased. They are always quick and efficient. I especially like their shipper, also quick and efficient. This item came exceptionally well-packed.

great auction house

fully recommend dealing with them

Auction House is superb! Shipping is excellent but EXPENSIVE!

It's a great local house for quotidian purchases. Wouldn't bid on anything of great value, or which required special knowledge, etc. For the odd bit of this and that, a wonderful place with an honest professional staff.