Bidder Reviews for Helm Auction (174)
4.4 out of 5.0 Stars
Quick Responses
Easy Payments
1-50 of 174 Reviews
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RodneyYucaipa, CA
Sep 24, 2022
EmilianoGoleta, CA
Sep 16, 2022
PatriciaWichita, KS
Aug 10, 2022
No response to my multiple. nimber of questions "you lost my item.. no refund $$
Item paid for... item apparently disappeared while in Helm's possesion... Helm will not answer my questions about my item.... they simply don; t answer me.... avoiding me although item paid for!!
RobertStormville, NY
Jul 01, 2022
JorgeSan Diego, CA
Jun 14, 2022
GeorgeOro Valley, AZ
May 08, 2022
Not Up To Standards
This auction had only one photo with no close up capability. They had no detail description or provenance. Shipping was very expensive. I never received an invoice-I called and requested one, but that didn't happen. I'll watch other auction houses in the future.
charlesJersey City, NJ
May 07, 2022
JAMESBurlington, IA
May 07, 2022
RodneyYucaipa, CA
Apr 28, 2022
DavidLaramie, WY
Mar 19, 2022
DanielCornelius, NC
Feb 26, 2022
RuiGarden Grove, CA
Aug 23, 2020
WernerGeraardsbergen, BE
Dec 31, 2019
THOSE PEAPLE ARE FINE GOOD BUSINESS MEN
I'M MISSING A PFEDER ON THE SCHIELD HOW CAN I GET ANOTHER ONE...??
GaryAlbuquerque, NM
Oct 23, 2019
You can't really blame Helm Auction was refunded
Consigner not truthful Folsom was modern made authenticator said, i should have known at the price it sold for. If it seems to good to be true it probably is! Refunded
CharlesCharlottesville, VA
Aug 12, 2019
DougBonaire, GA
Aug 10, 2019
Charged double for shipping
They charges $28.00 for shipping of a medium flat rate box that is only $14.85. They made their commission on the seller plus buyers premium and approx $14.00 up charge on shipping. this was to much for a $35 item. Other than the over charge on shipping the total transaction was perfect.
MikeAustin, TX
Aug 10, 2019
DavidGulf Breeze, FL
Aug 10, 2019
Packing/shipping charges
These charges were excessive (some 20 + ) for a small item that only weighed 4 oz.
Aug 10, 2019
Jacqueline A.Sidney, CA
Aug 09, 2019
CharlesLakeside, CA
Aug 09, 2019
My Best Experience To Date
Helm Auction, was by far my most satisfieding experience to date, I picked up my winnings they made it easy very easy, but unlike most Auctions Helm included Shipping prices for every item. Helm Auction had only quality items including allot of Native American and also paintings from local artist. Helm Auctions is A + + + + operation
JasonHonolulu, HI
Aug 09, 2019
NancyValley Mills, TX
Jun 11, 2019
Authentic
Every item is an amazing find! My collection is most enviable thanks to their attention to quality and detail.
DouglasLakeside Marblehead, OH
Jun 08, 2019
JohnSanta Barbara, CA
Jun 08, 2019
RaymondBuffalo, NY
Jun 08, 2019
Shlomo Taunton, MA
Jun 08, 2019
TimChandler, AZ
Jun 08, 2019
TomTampa, FL
May 14, 2019
Great, trustworthy auction house to work with.
Dependable and responsive to questions and concerns. Accurate descriptions of items.
DebraLaguna Beach, CA
Apr 29, 2019
Easy transaction, completely satisfied!
Helm Auction provided accurate photos and information on the item I bid on, complete transparency, easy invoicing & payment process, and quick shipping with reasonable shipping costs. I am most pleased. Thank you so much.
AndyWilliston, ND
Apr 29, 2019
Condition
one of the arrowheads was cracked and glued back together. That should have been represented
RodneyYucaipa, CA
Apr 29, 2019
DonaldIjamsville, MD
Apr 28, 2019
JerryGalisteo, NM
Apr 27, 2019
WilliamMaiden, NC
Apr 27, 2019
NellisHidden Valley Lake, CA
Apr 27, 2019
BillSioux Falls, SD
Apr 27, 2019
Received an item that I bought at an online auction that was right!
I have received so many items that are completely misrepresented, that I have nearly sworn off buying from internet auction houses. It is refreshing to receive an item that is correct, and as listed in the sale bill. Plus, ships in house, where I didn't have to go through an outside shipper that only knows how to bury you in OVER charges. Commissions are high enough, w/o some outside shipping firm piling on an exorbitant amount of over charges. Helm's Auction is more customer service minded than most, and my experience with them was very good. I'll bid on, an attempt to buy more items in their upcoming sales.
CharliePottstown, PA
Apr 27, 2019
CraigGainesville, GA
Jan 31, 2019
RickChicago, IL
Jan 23, 2019
Item was not wrapped well and was damaged badly. Insurance was obtained but for such a low dollar item it just wasn’t worth my time to pursue.
Nancy IrelaBassano Romano - Vt, IT
Jan 15, 2019
Very satisfied for the opportunity to come accross this lovely item. Thank you.
ReneeNew York, NY
Dec 26, 2018
Renee 10:17 PM (0 minutes ago) to info Thhis unpleasant seller would rather be belligerent than clear up a simple issue that would have been solved had he had a clear head and an ounce of customer service. I originally made a claim with PayPal after I wasn't able to contact the seller after I had paid the invoice two weeks prior. It had been two weeks, and the seller's phone was not able to leave a message. I became concerned about the seller and made a claim with paypal. The seller sent me a belligerent email and stated that the post office had tried to deliver the package. I had no knowledge of this..... About a week later I received a notice from the post office. I picked up the package. When I received an email from the seller claiming that he made a fraud claim against me, I checked my paypal account. It turns out, unbeknownst to me, paypal had credited me the amount of the invoice but rebilled me on Dec. 18. I am writing to complain about this seller and his nasty attitude and want you to know that as a customer, I would hope live auctioneers would represent a company with some better customer support. I am sixty five years old and have never reneged on a contract. I have also never dealt with such hostility. This has left a terrible taste for me and will inform my decision about future auction purchases
EllenKansas City, MO
Dec 23, 2018
DarrylGlobe, AZ
Dec 23, 2018
CathyJacksonville, FL
Dec 23, 2018
Great online experience
MohamedCairo, EG
Dec 22, 2018
JeffGlenview, IL
Dec 22, 2018
KeithLive Oak, FL
Dec 22, 2018
Sam Helm is a tried and true online bidding auction that I've used as long as I have used Live Auctioneers. I find their auctions very easy to navigate, and response time for questions or problems very quick. Online bidders such as myself that actually have winning bids always dread the inevitable, hassle and headache of securing shipping for their item. This has been elimininated with Helm as they handle all of their shipping and packing themselves, assuring you will only pay for actual shipping ad materials used. I love this feature on any online auction and wish more Auction house would gravitate towards supplying this feature. In summation, I will wait for Helms next auction!!!!!
RobertBerkeley, CA
Dec 22, 2018
I appreciated the in house shipping which made the overall process of purchasing through an auction much easier and quicker. The process was seamless and the item was delivered much quicker than when having to employ an shipper apart from the auction house.
JoaoElkins, WV
Dec 22, 2018
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