Bidder Reviews for APPALACHIAN TRADING POST AND AUCTION COMPANY PLLC (128)
4.1 out of 5.0 Stars
1-50 of 128 Reviews
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DaneBaltimore, MD
Feb 12, 2024
Quickly Resolved all issues
Won my lots shortly before christmas so I was expecting an extended delay for shipping but customer service quickly responded to all inquires. Upon receiving my lots, one of them was mislabeled and they resolved it fairly quickly and satisfactory.
JackiePiney Flats, TN
Feb 04, 2024
Buyer beware!
They make you give checking account number, Then when you object they file a complaint with live auctioneers so I pay. Then they ghost me and never ship!
APPALACHIAN TRADING POST AND AUCTION COMPANY PLLCFeb 29, 2024
Hello, Just to clarify-we do not ask for checking account number-when you opted to pay through the Live Auctioneers ACH payment platform-it is required through them to make payment. We just use Live Auctioneers as an online bidding platform and they offer this service for payment. When we do not receive payment-disputes get filed. We took your items to UPS for shipping. You lived near by and we asked if you wanted them shipped or if you were going to pick them up. We apologize and I wish you would have called with your concerns and issues and we would have addressed them.
MichaelPlatte City, MO
Jan 21, 2024
ScottTuscola, IL
Jan 15, 2024
StephenRancho Cucamonga, CA
Jan 10, 2024
Be Prepared to Overpay for Shipping!
Nice auction house. Items were exactly as described and good quality. However, my issue was with the third-party shipping ($66 for less than three pounds of items that would have easily fit in a USPS Priority Box for less than $20). Just factor this in when bidding.
WarrenValders, WI
Dec 31, 2023
Extremely high shipping cost
Over $180 in shipping cost. Outrageous. Not sure who is responsible for this, but it is by FAR. The most I have paid for shipping/handling.
LukeCleveland, OH
Dec 31, 2023
JennHoyt Lakes, MN
Dec 02, 2023
Quick and helpful responses to questions
This was my first time using an online auction so I had some questions regarding the process. They were very quick to respond with helpful information and answered my question thoroughly. I will definitely bid through them again!
davidMineola, NY
Nov 25, 2023
ValGreat Falls, VA
Nov 25, 2023
Unannounced and Unjustified Fee by Live Auctioneers
Appalachian was professional and helpful in all respects. My dissatisfaction stems from processing payment through Liveauctioneers, who levied an unannounced and unjustified fee on the transaction. Frankly, I'd like the money back; no wonder POTUS has targeted extortionary fees by businesses.
RenaeMoultrie, GA
Oct 20, 2023
DougSmyrna, TN
Sep 04, 2023
CarlyMaple Grove, MN
Apr 23, 2023
Very pleased
I had my eye on two paintings for quite a while before the live auction began. During that time I asked Appalachian Trading Post about the artist, cost of shipping, and details in regards to mailing a check. The Auction company was very responsive. My bids won during auction and I purchased both paintings. The Auction company reached out to me right away and gave me the contact information for UPS. They also let me know as soon as they received my check in the mail which I really appreciated. They dropped off the paintings at UPS. UPS sent me a price estimate right away. Everything went very smooth. All of my questions and concerns were answered immediately. The paintings arrived in perfect condition. They are just as gorgeous as the photos. I am so happy with my purchase. I am definitely interested in upcoming auctions listed by Appalachian Trading Post. I would love to work with them again. Especially knowing how wonderful they have been. My experience was perfect and I would definitely recommend them to other customers and collectors. Their inventory/collection is beautiful.
BrianFort Wayne, IN
Apr 17, 2023
BrianFort Wayne, IN
Feb 06, 2023
Will not take CC, very quick to give you a bad review,
I haven't wrote a check in ten years until this company! Just not easy to work with.
CarrollVero Beach, FL
Dec 31, 2022
THEY DO NOT ACCEPT ccS. i HAD TO MAIL A CHECK. TOOK TOO LONG.
DO NOT ACCEPT CHECKS, TAKES TOO LONG.
RobertBrandon, FL
Dec 31, 2022
Super friendly and helpful.
Helped me out a lot with shipping. Even called to confirm that everything was good.
ChristopherHuntington, WV
Aug 13, 2022
MichaelCincinnati, OH
Jul 09, 2022
EricSausalito, CA
Apr 25, 2022
EliseAlbuquerque, NM
Mar 13, 2022
Shipping a pain
The auction gallery was very responsive, but not very helpful. Shipping for your items is not only NOT included but it is outsourced to a local shipping company (who were very nice). To pay for shipping you need to make a profile and submit separate payment with a prescribed amount of time. This is too much of a hassle for me. I will not be bidding on anything in the future from this auction gallery.
WilliamIrwin, PA
Jan 01, 2022
First class
Always a pleasure
Aok Auction GalleryJan 03, 2022
Thank you! It's our pleasure doing business with you.
kevinRancho Palos Verdes, CA
Dec 26, 2021
KeithAthens, GA
Dec 06, 2021
Comics have been trimmed 1/16 "on 3 sides!!
All of the comics in the Spider-Man and Fantastic Four lots have been trimmed 1/16 'on 3 sides. It is impossible to tell from the listing photos that these are ruined books, good only as cheap reader copies. Even then all sales of these books will have to be noted as trimmed copies to be an honest sale. The short boxes had all the decent titles, very few, displayed in the photos. What wasn't shown was stacks of Independent publisher title duplicates. It's like a bad movie that has all the good parts in the trailer with the rest a waste of time and money. I am VERY disappointed in the purchases from the seller. I will not buy from them again and suggest you be careful of their lots. I may not can caution all but at least I can warn a few.
MichaelJohns Island, SC
Dec 01, 2021
DeanSaint Paul, MN
Oct 23, 2021
SteveHouston, TX
Oct 14, 2021
Oct 10, 2021
JoeApple Valley, CA
Oct 07, 2021
DaleBrainard, NE
Sep 11, 2021
MarkChattanooga, TN
Aug 22, 2021
CathyReno, NV
Aug 21, 2021
Does not accept online payments.
Had to send check and wait till it cleared before item was shipped. A little inconvenient for anyone I would imagine.
SheilaElizabethton, TN
Jul 25, 2021
KirkRancho Cascades, CA
May 26, 2021
VictorMoscow, PA
May 07, 2021
RandallHartville, OH
May 01, 2021
Pleasant Experience!!!
Would definitely participate in future auctions. Very professional and answered every question I had prior to and after bidding. All shipping was handled by a subcontractor and the process was simple, reasonable and affordable. Great experience!!
CarlOklahoma City, OK
May 01, 2021
Did not receive my item
Either refund or item I purchased
Aok Auction GalleryMay 03, 2021
I show your order has been picked up by The UPS Store. It's possible they have tried to contact you but have not received a response. Please give them a call at 276-623-9045, option 5.
TimTaunton, MA
Apr 13, 2021
CarrollVero Beach, FL
Mar 27, 2021
WayneSudbury, CA
Mar 27, 2021
Mar 27, 2021
shipping
they don’t do the shipping. they send the items to UPS and they over charge you. they tried to charge me $24 to send something that costs $3.95 at the post office. after i complained, they did it for $8.00. on a previous sale, I paid $46 for what should have been around $15. i like the auction, but probably won’t participate anymore because of shipping methods.
gregSoledad, CA
Mar 27, 2021
BruceBlaine, WA
Mar 08, 2021
FIXED PROBLEM QUICKLY AND PROFESSIONALLY
Unfortunately, my payment was received by the auction house, but somehow got lost. The auction house, took responsability for losing the payment and sent me the itoms I won.
ChristopherHuntington, WV
Feb 20, 2021
Quality items, quick response to questions
First time I have ever had to pay via Money Transfer in order to get my items shipped in a timely matter. They do not accept debit/credit cards. Nice quality items, needed pics of both sides in pics but I was satisfied.
NickersonPort Saint Lucie, FL
Feb 20, 2021
Reliable and as advertised
Easy to deal with but shipping is not done in house so you have to deal with ups store separately which to me is bothersome
PaulLyons, IL
Jan 27, 2021
CharlesHouston, TX
Jan 25, 2021
CharlesMagnolia, TX
Jan 23, 2021
WilliamIrwin, PA
Jan 23, 2021
AlanWashington, MA
Jan 23, 2021
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