Bidder Reviews for Cain Modern Auctions (36)
4.4 out of 5.0 Stars
1-36 of 36 Reviews
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JohnOcala, FL
Apr 27, 2024
DenaPomona, CA
Apr 19, 2024
FrankHuntsville, AL
Feb 17, 2024
georgesMiami, FL
Aug 19, 2023
Great vendor!
Very good experience, I received the item in the best packaging possible and absolutely conform to picture and description. I will definitely buy again.
JohnOcala, FL
Dec 04, 2022
DON'T BOTHER!!!
One item was a complete train wreck (the magic 21 crystal light) and the other item was never even received. Was told it was lost and a refund would be processed. Thoroughly disgusted with the entire ordeal and will NEVER bid or deal with this auction site again.
SlavenkaBrookline, MA
May 07, 2022
NathanNew York, NY
Mar 21, 2022
JulieNashville, TN
Feb 10, 2022
Perfect
Packaging was secure and perfect. Light in amazing condition for a wonderful price. Seller handled shipping and packaging and made process extremely easy. Answered all of my questions with lightning speed. I could not be happier.
CarlaMount Airy, NC
Jan 16, 2022
BryanSan Antonio, TX
Jan 14, 2022
Excellent communication and packing
Cain was very responsive to my questions. They also did an excellent job hand wrapping and packing each fragile item in a large order. I have been very impressed by their customer service. Thank you!
JillStudio City, CA
Jan 12, 2022
RalphChampaign, IL
Nov 12, 2021
CharlieChattanooga, TN
Oct 19, 2021
EmilyWellesley, MA
Oct 19, 2021
Great experience
Excellent customer service. They helped me arrange shipping and items arrived perfectly as described. Thank you.
Mary HannaStaten Island, NY
Sep 28, 2021
Lovely, Quirky Items
I love my donkey! This auction house had a variety of items on offer and I fell in love with this item. Accurate description and speedy service. I would recommend this auction house.
ScottMarietta, GA
Aug 01, 2021
I buy Hundreds of thousands of dollars in auction houses worldwide. Cain is difficult to deal with
I buy Hundreds of thousands of dollars in auction houses worldwide. Cain is difficult to deal with
Cain Modern AuctionsAug 01, 2021
Hi Scott, Thank you for your review and I am sorry you are dissapointed. If the reason you say we are difficult because we charged you sales tax, we are okay with that, After we spoke on the phone and you mentioned you never pay sales tax I asked you to upload your sellers permit to Live Auctioneers so that your invoice would be updated and you didnt have to pay sales tax on future purchases, I followed with an email with step by step instructions on how to upload your permit, you said you would make sure to do that before the items were picked up, I never heard back from you, you didnt uploaded your permit, I then sent you more emails because it had been almost 30 days since you purchased your pieces and no arrangements had been made for pickup/shipping then all of the sudden someone calls on Friday the 27th in the afternoon wanting to pickup after 8pm that night, I told the person calling that there was a balance due and that I need it to have a release form authorizing me to release the pieces to him, he told me to sent you the paperwork needed so that you could send it right away, I sent you a credit card authorization form and a release form so that you could provide payment and information to release the items to the driver, needless to say I never heard from you, on Saturday morning I contacted the driver letting him know I didnt heard from you and that I had not made plans to meet him since I didn't heard from you, He told me he would contact you, I waited a couple of hours and didnt heard back, then someone else claiming to work for you called me and asked me to send him the paperwork, I told him I need it your approval to share your information, after another 30-40 minutes I received the paperwork, I never heard from you directly, I then drove with my kids to meet your driver who said he was waiting for me and it turned out he wasn't even there, we waited for 30 minutes before he arrived. Upload your seller permit if you dont want to pay sales tax!.
Jul 17, 2021
There was a misunderstanding and they were all over it
Shippers people were very gentle with the items when they were delivered, which was greatly appreciated.
NishaNew York, NY
Jul 17, 2021
PatriciaWhittier, CA
Jul 17, 2021
LindaBonner, AU
Jun 18, 2021
JamesDelaplane, VA
Jun 16, 2021
A. G. Houston, TX
Jun 12, 2021
EarthPhiladelphia, PA
May 02, 2021
Ask for a detailed review of items in advance
The pros with this house is fast shipping and somewhat decent prices. As for the rest, the item pictured did not match the description and the auction house admitted to that. However, when it came down to it, the item I received did not match the picture either; a pair of designer jeans with no front button, the only indication of the designer. The auction house claimed no responsibility. They used the inaccuracy of the item description as the reason why the item not reflecting the pictures was not their issue. I have dealt with many auctions and some sort of concession or responsibility would be taken in this scenario. However, they put everything back on me which makes me feel the inaccurate description was intentional. Guess we’ll never know! Be cautious.
MichalOld Greenwich, CT
Mar 28, 2021
ErnestNew York, NY
Mar 14, 2021
AndreaHealdsburg, CA
Jan 30, 2021
Easy and responsive!
Great experience overall. Fast replies, fast shipping and items as described.
michaelDallas, TX
Jan 30, 2021
KeithHighlands Ranch, CO
Jan 29, 2021
ScottMontecito, CA
Nov 21, 2020
PhilippeMalibu, CA
Oct 11, 2020
ChristopherMesa, AZ
Sep 15, 2020
IanHampton, CA
Sep 13, 2020
MichaelPittsburgh, PA
Jul 29, 2020
Trustworthy and Friendly
I would highly recommend them to other bidders. Honest and on-the-ball. If there is an issue, they go out of their way to address and solve it. I will bid with them again!
BetteWashington, DC
Jul 22, 2020
Professional, Timely and Responsive
We purchased two Kagan Chairs. Cain auctioneers held our purchase for pick-up and notified us of its shipment by phone; they are terrific..
JoeLos Angeles, CA
Jul 22, 2020
Smooth and Easy.
Friendly and professional. I am enthusiastic to purchase more from this auction company! Every aspect was handled with charm and accuracy.
AndrewLos Angeles, CA
Jun 23, 2020
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