Bidder Reviews for Puckett Auctions (97)

Great experience, thank you!

Very disapionted with this auction house,

I like the end to end experience. In house shipping makes it easy.

Always a positive experience with this auction house. Exceeds expectations with service and description of items

Very nice auction house and personnel. Very responsible and helpful. Great Job and thank you!!!

Love her, will buy from again.

Watch out with any transportation into Germany. DHL takes over at the border-AND ALWAYS SCREWS UP!!! Here it doubled the already expensive mailing costs!! ALWAYS check the tracking system!! Made my purchase insanely expensive!

Great auction house! Prices were reasonable and shipping was handled easily. Highly recommend!

Arrived so quickly and beautiful stool! Will buy from them again

Seamless and efficient.

Puckett Auctions is that rare auction house in which you are not a number when buying. In fact, you feel like the only one in the attention they give you to make sure that everything is correct and that you are satisfied. I CANNOT recommend them high enough.

I have been buying from Puckett Auctions for several years, and have always been satisfied with them. They are very responsive if you have a question or an issue. The photos are very good. Most of the time the descriptions are good but I have seen some items that were mis-identified. The only problem I ever have is with shipping. They don't have their own in house shipping department like most auctions. They rely on the very slow and very expensive UPS store, which I hate. It takes weeks to get anything, and sometimes requires several phone calls or emails. The cost is also extremely high, at least $75 to $150 per box. I realize this is a UPS Store problem and not a Puckett problem, but I feel it's something they should address.

I bid on and won 4 items from a Puckett Auction on 3 May. I paid on time and have awaited the auction house to send my items without receiving any items nor them responding to my emails. What I want is for the auction house to send the items I've paid for or keep them and refund my money..... and tell me in response, which choice they made. I understand unfortunate circumstances my occur, but communication is key. Ken in Huntsville, AL

Very happy with the item and the auction process in general but the shipping process was pretty garbage and needs streamlined. I called the UPS Store that Puckett recommended for days and left several voicemails before anybody actually answered or even called me back. I messaged Puckett with the concern but didn’t hear back from them until after I received my item. The UPS Store eventually picked my item up and shipped it to me and it was packaged well. I’m satisfied with my purchase but would really like to see improvements in the shipping process. I would purchase from Puckett again though! Thanks!

Item was accurately described and well-photographed. They demonstrated extra effort in seeing that the painting was delivered to me, arranging to meet me 40 miles from auction site (where we could both get together). Very good job and much appreciated.

DON'T BUY THERE, I purchased several items from this place and I did not even receive the most important, most expensive one. Such a scam company, never gonna buy from here again and not recommend at all.

Very prompt, polite, and professional. All good.

Good auction house

No problem, my suggestion is look for your own shipping company.

Ripped off on shipping! NO packing inside except flimsy paper. Way overpriced!

It was super easy to pick up my winning lot since I was on my way to Billy’s Stone Crab! I would definitely buy from Puckett Auctions again.

I purchased several items that were identified by the auction house as Apollo era Nasa items despite having manufacture dates on the items that were dated ten years or more after the last Apollo mission. The auction house turned my items over to their local UPS store. The store emailed me a quote and asked that I email my credit card information to pay them. When I attempted to call instead I repeatedly was sent to voice mail or told to call back. This is not service that is acceptable considering the value of the items they were holding and the auction has a responsibility to ensure that they are using trustworthy shippers.

Highly recommend this Auction House. Always interesting items and always service that is beyond expectations

They do a great job and always get my things promptly shipped

quick transaction

A pleasure to business with.

I like working with auction houses that keeps the process of bidding and winning and shipping an item to a minimal effort ad this House seems to fit the bill. Bidding was easy, descriptions are good, and their shipper makes everything come together in a reasonable period of time. I would recommend giving this house a try.... Keith

I purchased several lots in early August and paid my invoice as soon as I received it. At least several times a week (sometimes twice a day), I get a payment reminder from Puckett-I've sent multiple emails & have even included a screenshot of my bank account proving that this invoice has been paid. NO response. Their UPS shipper took my payment info for shipping nearly 3 weeks ago and my card hasn't been charged, I haven't been given a tracking number, and of course I haven't received my purchases yet. I will never purchase from this auction house again; this is by far the worst experience I've had with Live Auctioneers. Avoid it like the plague. Since they don't seem to check emails I'll try to call them this week, but I'm not optimistic.

Item was just as described. There was good communication when we contacted the auction house & the recommended UPS store was very helpful. Overall a very Positive Experience.

Easy to work with and quick to respond

Could not have been a better experience

very helpful in all aspects.

Purchased a "Pre Columbian terracotta statue" that was neither pre columbian, or terracotta. $200. with shipping for a $40. Tijuana trinket. Yes, they offered to refund my money after paying for shipping back. It wasn't worth it to throw more money at it so I took the loss. Bad experience!