Bidder Reviews for DTRIDER INC (240)

I bought a ring for my wife for Valentines Day, a diamond fell out within DAYS of receiving it. They wanted me to send it back to get it replaced. I sent it back and they stopped responding to my messages. I had to get LiveAuctioneers support to get anything to happen. We finally got the ring back randomly in the mail 3 months later, with no contact still from DTRider. Well 5 months from receiving the new ring, another diamond fell out. I contacted them and got no response. Had to try to go through LiveAuctioneers again and Dt Rider responded with “the time has passed.” Absolutely do NOT buy from these crooks!

These earrings look like they were made for an infant. They are smaller than my actual thumb and definitely not worth $1000. Will not bid on this website EVER again.

they are responsive and willing to help

A photo of the ring on a hand would more accurately reflect the size proportion of the item purchased. It is a nice ring-but less robust than the photo suggested. I knew the stone size but was a bit surprised at the gold work. Overall it is a nice ring. Had I seen in on a hand, I might have bid otherwise.

STAY AWAY from this auction house. Read the description well and do not assume the bracelets are appropriately sized to fit your wrist because I bought a tennis bracelet in December 2022 and the length wasn't stated. Once I received the bracelet I noticed that it was very short. I promptly let the seller know that had an issue only to be asked if it was too short or long. I replied and requested for weeks in multiple messages to offer me a solution or a return. My multiple messages were completely ignored by the auction house until today, but only after I mentioned that I've been asking for a response and I'd not gotten one, but moving forward I would refer this to my cc company. It is nearly the end of January 2023 and finally the seller's reply was that there was no return, but they'd add length at MY expense. This auction house has lost me as a client because of the aggravation from terrible customer service. There are many excellent companies to bid with that offers accurate merchandise descriptions, timely responses and excellent customer service. Save yourself this misery and AVOID this auction house!

I won on a bid on a 2018 Silver Krugerrand late October 2022 as of December 4, 2022 have not received the coin numerous calls no answer numerous emails only reply was the coin would be sent in 7 days from Faye that was mid November they cash my check and now no way to get the coin 100 % buyer be ware!!!

I paid for my item the day I won the auction however did not receive it until nearly a month later following multiple inquiries which were not responded to. The chain in the photo was not the chain pictured nor the size I inquired about. I have yet to have the chain issue resolved. Overall I could not recommend this company.

This auction is highly recommended, they ship very fast.

I purchased a Diamond bracelet for a long time customer’s 30 year anniversary gift for his wife next week. I paid 3 weeks ago and I received a pair of cheap earnings. I have lost all credibility with this customer and everyone he is telling about the mishap. This was my first purchase from Dtrider and my last. I’m trying to get a refund but have not heard back from them.

I received my order which is exactly the same item listed in the auction. Thank you DTrider INC for being precise and honest with your items. One happy customer here:)

EASY TRANSACTION

I was shocked when I received my ring since it was my first time bidding. I am so happy and would definitely join your next auction. The ring i got is so beautiful that it exceeded my expectation.

I got this and it is a perfect gift for my mom!

Dtrider has the best customer service! Very accommodating made my transaction smooth and even expedited my order. Awesome pendant!

The ring I got is very elegant. Thank you folks!

Thank you for another fast and easy transaction!

They contact me with my concerns about my order. Very pleased with my experience and purchase. Will be bidding on other items soon. Christmas is around the corner. I love my rings.

Quick response to any questions I had about my purchase

I just got my earrings and it is very classy! Thank you will definitely join your auction again!

Notably customer service is excellent and should be commended. handled transaction instantly and shipped package in a timely manner. God bless

Three stones of emerald represents my yesterday, today and tomorrow and this is just so pretty on my neck. Thank you Dtrider for your honesty. Will bring more bidders to your auction for a quality jewelry you give to your customers.

I received my pendant and it is overly cute. I was even given a free chain on it that made this transaction even more worth it! I will certainly bid again in your auction!

This was a swift transaction with Dtrider and I received my package in a snap of a finger! Thank you auction house!

My daughter just loves her new ring I got for her from Dtrider. Thank you for fast shipping my package promptly.