Bidder Reviews for Harlequin Auction (30)

The first reproduction print I bought by Zinaida Serebriakova was high quality but this 2nd one was the cheapest possible poster, it was thin and flimsy, very disappoited by the low quality of this lot, bidders be careful!!

The experience has been quite satisfying. No problem with payment or delivery. The item arrived perfectly, even with a thank you postcard from the auctioneer!

Harlequin was very helpful and responsive.

Another great experience with this auction house! Thank you and see you again soon!

The artwork I received is pretty clearly not by the artist. Disappointing.

Delighted with the item and the customer service. While US banks may not like international wire transfers, mine took fewer than ten minutes and the seller responded right away. I will continue to follow Harlequin and look forward to buying from them again! All the best to the team at Harlequin!

Harlequin Auctions were great to deal with. Although it was a bit scary to wire money to Russia for the first transaction with this auctioneer, they were excellent at communicating and the shipping was fast and trouble free. A true pleasure to deal with!

The auction group itself was extremely helpful, and I could not be happier with what they did. Working with the Russian banking system (which was necessary in this case) was difficult, complex, and confusing-particularly for an individual. But the auction house did everything they could to be responsive and helpful. The item shipped immediately after cash transfer, and the shipping time itself was fast.

The items arrived as described and well packaged. The process of using a wire transfer was complicated. I'd be more likely to deal with them in the future if they took credit cards. This has taught me to fully read the auction house description before bidding.

very good experience. fast shipping, excellent packing and nice details (messages, postcard..):)

I have won artwork with several auction houses. Although it was a bit hard in the beginningwith Harlequin to be authorized to bid (which is a good thing since it means they choose their bidders), But after that their responsiveness was amazing, and from all the other auction houses, I can say that Harlequin was by far the fastest to deliver, and I live at the other side of the globe! I would definitely deal with them again.

Very reasonable time from purchase to receipt of the items I won. Harlequin Auction House was responsive throughout the process and I was very pleasantly surprised to find a thoughtful note and beautiful postcard included when my parcel arrived.

Ordered a few items. Staff is responsive. Items came as described, no surprises. Some issues with international money transfer but I guess that's expected...

Overall I was pleased with Harlequin. My item was shipped promptly and was very well packed. I'm pleased with it. My only concern is that having to pay by bank wire transfer was inconvenient and costly. I hope they can start accepting credit cards or Paypal payments.

Working with Harlequin Auction is an excellent experience. I love my painting.

Thanks

Considering it was a foreign entity, they handled things efficiently

The auction house is in Russia. A bit complicated to pay-they only took international wire transfer. The shipment was very secure-items arrived safely. Overall a good experience

The team at Harlequin Auction Russia are outstanding, Top notch professionals! I give them a 10 all the way around to include their prompt response to my questions, exact description of my lot won (yay!) and their shipping method to include customs, arrived faster than any lots shipped to me within the USA! I Trust Harlequin 100 %! Thanks Liveauctioneers!

For dealing overseas from U. S. with many European Auction Houses-they where spot on-on every step of the way on each transaction. Rate: Trustworthy-from bidding to delivery. My best Randy K

Personnel were great, the only thing I disliked was the money transfer process. It would have been great to pay by credit card or paypal.