Bidder Reviews for Monte Carlo Antique Gallery (18)
4.1 out of 5.0 Stars
1-18 of 18 Reviews
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JeannieBrooklyn, NY
Dec 12, 2019
WARNING, STOP TO MAKE PAYMENT TO THE AUCTION HOUSE-FRAUD
Everybody, please make sure it is safe before you make payment by check to this auction house. This auction house never response to your call and email. And they may not mail you the LOT you won. I made the payment by check deposit directly to their bank account. After that, I tried to contact them, but no answer, no response. I checked on the reviews, some people had the same problem with me. I think this auction house is fraud. If I don't get it solved, I will sue the company and auctioneers. Good Luck!
ZIMINGSt Ives, AU
Nov 22, 2019
Warning warning, stop to pay and avoid being cheated
This is a Chinese fraud company. If you haven't paid yet, please stop immediately to avoid being cheated. My email address is **********. If you have been cheated, please send your information and experience to my email address. I will organize everyone to use legal means to find them to recover the money they have been cheated. My deceived experience: After I paid $10725 on September 18th, they first dragged and did not ship, and later said that they couldn’t send it out, and then said that the refund was delayed, and finally said now they has difficult to refund. This auction house is a shell company. All the lots are not where they are. If you buy fakes, they will ship them. If the value of the items you buy is high, you will not be shipped and will not be refunded after receiving the money. Looking at the previous message, many people have been deceived. I really don't know why the liverauctioneer website will let the auction company still lie on their website. 这 是 一 件 中 国 人 开 的 诈 骗 公 司 。 如 果 你 还 没 有 支 付 请 马 上 停 止 以 免 被 骗 。 我 的 邮 箱 是 ********** , 如 果 你 已 经 被 骗 请 把 你 的 信 息 和 经 历 发 到 我 的 邮 箱 , 我 将 组 织 大 家 一 起 来 通 过 法 律 手 段 找 他 们 追 索 被 骗 的 钱 。 我 的 被 骗 经 历 : 从 9 月 18 日 我 支 付 了 10725 美 元 后 , 他 们 先 是 一 直 拖 着 不 发 货 , 后 来 说 发 不 出 来 了 , 然 后 说 退 款 迟 迟 不 退 , 最 后 又 说 现 在 又 困 难 无 法 退 款 。 这 家 拍 卖 行 就 是 一 个 空 壳 公 司 , 所 有 拍 品 都 不 在 他 们 哪 里 , 如 果 你 买 到 的 是 假 货 他 们 会 发 货 , 如 果 买 到 的 东 西 价 值 高 , 收 款 后 就 会 不 发 货 不 退 款 。 看 之 前 的 留 言 已 经 有 很 多 人 受 骗 , 真 不 知 道 为 什 么 liverauctioneer 网 站 会 让 这 个 拍 卖 公 司 还 一 直 在 他 们 的 网 站 上 行 骗 ? 最 后 好 心 再 提 醒 一 下 大 家 , 赶 快 停 止 付 款 , 如 果 已 经 付 款 了 没 有 收 到 货 或 者 不 退 款 请 尽 快 行 动 起 来 。
GaryAuburn, CA
Nov 04, 2019
Paid for item 55 days ago, have not received item purchased
My check cleared my account on 9/10/2019 for the Lot I purchased. I have tried calling, emailing, all to no avail. Monte Carlo has promised that I would receive shipping info or a refund, but as of 11/4/2019 I have not received either. This company does not communicate well and has not resolved this issue.
ElizabethDily City, CA
Oct 21, 2019
KevinWilmington, DE
Oct 21, 2019
JenneryMutchen, NJ
Oct 21, 2019
Recommend strongly!
Cheap price, Fast pick-up, Clear answer and Professional Service. Thank you.
JeneryDenver, CO
Oct 21, 2019
KevinWilmington, DE
Oct 15, 2019
KevinWilmington, DE
Oct 14, 2019
LindenhoffenStanton, NJ
Oct 14, 2019
EdwinBear, DE
Oct 14, 2019
ElizabethDily City, CA
Oct 14, 2019
KevinWilmington, DE
Oct 13, 2019
YaodongSan Francisco, CA
Oct 08, 2019
Is it a fraud?
It's been two and a half months after I made payment including the shipping fee. But the auction house still neither ship my item out nor response to my inquiries.
Monte Carlo Antique GalleryOct 15, 2019
The refund check was sent on 10-10-2019. We apologize for unsuccessful transaction.
LongNorcross, GA
Aug 08, 2019
Make sure your have a good friendship
Make sure you keep contacting with Monte carlo, they never answer phone calls, no matter how many messages left. I never received any call returned till today 8/8/2019 after I have paid them by official bank check which cash on July 7, 2019.
Monte Carlo Antique GalleryOct 15, 2019
We delivered the porcelain cage and confirmed received. We apologize to the delay for this transaction. We hope we can provide much better service in the future. Thank you.
DexiangSuzhou, CN
Jul 23, 2019
QinJersey City, NJ
Apr 13, 2019
Unreliable business operation
marked prices low to get you in, would not honor sell if result came out low. Sale may turn out fake sale, another word no sale or cancel sell. very poor customer service, never respond to customer inquiries. Took them to respond after three weeks to customer inquiries and possible no respond if without Liveauctioneers enforce this auction house to carried out the rules and regulation. Whole operation dishonest and manipulation.
EdwinBear, DE
Apr 13, 2019
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