Bidder Reviews for Penny Lane Antiques & Appraisals (14)

Nice item. Listing needed to have more pictures. Vase was not signed as stated in the description. There needs to be more explanation of shipping charges and other options for shipping. Shipping was more than I paid for the item. Also further explanation of fees, there were the sellers fees and processing fees. Also need more explanation about how to pay. I asked this question, but received no answer. My credit card was charged several days after the auction ended. Overall I am happy with the item, but due to additional charges would probably not buy from again.

There were approximately 14 small items. The price I paid was satisfactory. It took 7 weeks before I received the items. The auction house sent them to a United Parcel Store for packing and shipping a week after I paid for them. Two weeks later I received an invoice from the UPS state that I was being charged $40.00 for packing and another $60.00 for shipping. I was being charged $100.00 for 17 small antique items that I paid $14.00 for. I CALLED THEM to find out why the cost was so high. The bubble wrapped and taped every single item in spite of the fact that only one item was breakable. I told them to send the items back to the Auction House to arrange for someone else to ship them. I contacted the Auction House and told them they would be coming back and to send them by the Post Office. Two weeks later I received a bill from the Post Office for $39.00 to ship it and I paid it. Nearly 3 weeks later I received the items. I was happy with the items but not with how fast anyone worked to get them to me.

Great item, fast shipping, easy transaction-many thanks!

This auction house is highly recommended and gives excellent service.

No condition report and not clear photos of the items but very responding to calls and requests!

All went well