Bidder Reviews for Arches Royalty Gallery (33)

Reliable auction house

We are thrilled to received our woodblock prints from Arches Royalty Gallery. Simply beautiful. They were very helpful arranging payment and shipping. We are so happy!

Seamless payment shipping and handling

Received print quickly!

These people are the best I've dealt with on this platform.

I'm up to 3 items won from their auctions-no problems.

Great company and staff. Easy to work with. I would purchasefrom them again.

It took a bit of time to arrive, but was securely packaged. Thrilled with the print I won

I thought all of the bidding would be done online but i found out that the auction was live. This being my first time I was a little nervous and concerned that I might mess up or be too late. As it happened I felt the pace and the ability to change my bid and the rest of it was pretty easy to use. Thanks for a good experience.

I'm very pleased and always look forward to the next auction. I believe this was my fifth auction purchase with Arches Royalty. The prices are great, the buyer's premium is super low (currently 0 %), the shipping costs are reasonable, and the prints have always arrived safely. Customer service has always been friendly and polite whenever I have asked questions. And my experience has been that the prints are typically better than shown in the photos (e. g., older paper-not a recent reprint). My only wish is that they will hopefully broaden their selection beyond primarily Hiroshige, Hokusai and Toshi Yoshida. Two thumbs up!

This was my third or fourth auction purchase with Arches Royalty. They have been consistently quick and friendly/polite in their responses to my questions. For the price point, the quality of the prints has been very good, often exceeding my expectations. Prints are packed (safely) in-house, and shipping is quick. And you can't beat the very low buyer's premium. Two thumbs from me! Looking forward to browsing the catalog for the next auction!

I would like to pay with PayPal in the future. It is the most secure online method

Excellent seller, very responsive and a great help with any request during the whole process. In-house shipping (with highly secure packaging) at a reasonable cost makes it easier for overseas buyers. Perfect transaction.

Easy to deal with and great experience.

I bought the item as a gift and was astounded at the care taken in the packaging of my Japanese Woodcut print. Very sturdy, very well protected for the mail handling. Would buy again and will review their auctions regularly. Polite on the phone, answered all my questions. Thank you.

The art was professionally wrapped in a lovely portfolio folder, very much appreciated! The whole experience was easy with excellent service.

Stunningly quick, efficient, effortless for me. The prints I won are beautiful, in even better condition than I expected.

A smooth transaction. Responses to my questions were quick and polite. Purchased multiple prints and no complaints. I expect to purchase from Arches, again.

Quick and efficient, prints even better than described

Serious auction house for Japanese woodblock prints and some other fine art prints. Varied catalog depending the sale. Good communication. Reasonable prices, no buyer's premium and in-house shipping. Items send very well protected. A smooth and pleasant transaction.

This auction house is very honourable and responsible for advertised items for an auction. They really offer what they advertise. Do not be afraid to compete for their lots, it is worth.

I called Arches to discuss shipping. They were really responsive and had no problem accommodating my request, including following up with the tracking information.

excellent experience.