Bidder Reviews for LTWID Auction House S.R.L (17)

I am very happy with my purchases at this auction. The most important thing is that the employees are friendly, responsive, ready to help in any situation. It can be said perfectly.

molto soddisfatta per i lotti e per il servizio della casa d'aste

It should be noted that this is not an auction house, but a 1stDibs seller making his own auction. The "no reserve" is completely dishonest **********, because the seller will simply bid up the prices to where he wants them. If he is the highest bidder, then he will simply put the items back on 1stDibs/eBay or wherever else. Photos of the items do not honestly display the condition of the items.

Reliable and accurate seller. Thank you!

always happy to bid in this auction house always exceeds my expectations

Super

Received product in poor conditions. Pictures were not relegating the real state of items. Poor customer care.

I'm very satisfied. My experience with Itwid. cm by Vintage Domus was really good and professional. The sofa is perfect. I will definitely look for the next auctions. Thank you.

I had an awful experience with this auction house and will not work with them again. 1) Based on the history of bids it looked like no one else bid on this item. In past auctions with other companies, when I was the only bidder I would win the lot before the item hit the maximum bid I had set. Here, they had programmed their settings so that my bid competed with itself until it hit the maximum I set. Yes, I had a maximum in mind, but only if there was actual competition for the lot. With no competition at all, driving the price up to the ceiling felt kind of dishonest to me. 2) Their in-house shipper, MBE, was extremely unresponsive and quite sloppy with paperwork. Although Vintage Domus is not actually responsible for shipping, they should feel some ownership over who they pass their clients to after lots are won. With MBE, I had submitted proof of payment, designated a delivery address, and asked them to verify wire instructions several times. No response. Vintage Domus seemed to have little interest in helping me out. Weeks later, they told me they returned from vacation. I had to re-submit the same paperwork an additional 3-4 times. Even after I sent the wire, I did not hear back until I hassled them again. They then said the items were on their way. But guess what? I got a notice from DHL with the completely INCORRECT address and had to spend another 2 hours on the phone trying to redirect the package. This is the worst customer service I have ever encountered. It's a shame Live Auctioneers does not vet their users more thoroughly.

The lamp, described as 'well functioning' in the auction page, actually doesn't work. Disappointing experience. Wouldn't buy from them again.

Would bid again. Thank You