Bidder Reviews for Brandywine Valley Auctions (96)

The auction house never replied app msg or emails. I had to call his cell twice to get shipping information. Called the ups three times. Finally it arrived after a month. It cost $300 to ship the art piece which turns out much darker and less saturated than the photos shown. The auction house brighten the photo way too much.

No words... see header!

Brandywine was a pleasure to deal with.

❤ ️

Brandywine was great up front but soon after payment was made they dropped the ball on communication & shipping.

After 3 email/auction messages, still no answer to get my item-will not bid here again.

I like it. Thanks, A + (Excellent packing too)

Brandywine-a great place to do business!!

Shipping was unexpectedly slow, but overall I am extremely happy with my purchase.

Item was accurately described and initial questions about provenance were answered timely. Problems began once auction was over... card was immediately charged and was hit with a processing fee that was never disclosed or agreed to; communication about shipping turned out to be incorrect and auctioneer was unresponsive to any inquiries for more than a week. Apparently auctioneer went out of town immediately after the auction with the appearance of having left town with payment in hand. Shipping process was changed without notice and still creating a lot of uncertainty. Had to ask LiveAuctioneers to intervene and their responsiveness was very slow and not helpful at all. Eventually did receive the item and it showed up as described, but the surprise fees, poor post-sale communication and overall lack of concern for the customer/buyer will cause me to reconsider purchasing from them again in the future.

When I wrote to ask about shipping they replied right away and were helpful. Top notch auction house-highly recommended. The pieces are exactly as describe and really rather unique and wonderful. A great find!

The best Auction house ever, awesome customer service!

Thank you

Had an initial pleasant experience with the owner. Paid for items Immediately and patient with the owner, recognizing that that it is a one person operation and that understanding was taken for granted. It has been (4) MONTHS + since the purchase of three items and received (2) less than one month ago and can’t get the third. Asked Liveauctioneers to intervene, but can’t talk to anyone by phone and have dealt with at least 4 representatives of the company and still, no final resolution.

Great selection of items in auctions and excellent shipping and customer service, thank you very much!!!

Water-colour was glued down to a board, with matting glued to the water-colour. I have bought lots of water-colours and I have never experienced one where the painting is glued down. There was no information on this in the description. The painting is in bad shape although the photos show otherwise. I feel duped.

Very smooth experience. item as described, reasonable shipping charge.. A +

Lost my item and blamed it on his assistant. Has yet to refund me.

A pleasure to deal with!

Nice man. But he needs help to make his operation more efficient.

As described-excellent packaging:))

I was very impressed with the quality of the items that I won in the Brandywine Valley Auction. I look forward to participating in more auctions in the future!

Excellent variety of quality art, well described listings and very accommodating for pick ups, a pleasure to deal with, I look forward to their future auctions

Joe is without question one of the nicest individuals I have ever had dealings with in the auction world!

Thanks again! Accurate photos! Super easy shipping!!

Very helpful in answering questions and helping to change the shipping address at the last minute!

The items were as described. They helped change the payment as I did local pick up and they were incredibly helpful to set a convenient pick up time in Brooklyn. A very good experience!