Bidder Reviews for Searchlight Auction (33)

Very happy with my purchase! The owner wanted to pack my pieces himself so shipping took a little longer. WELL WORTH THE WAIT!! Our VERY BREAKABLE piece of crystal arrived 100 % intact. And I thought shipping costs were VERY REASONABLE! I hope to buy from them again. I'M VERY HAPPY WITH THE SALE & SHIPPING.

Great service, very recommendable. For sure not my last purchase here.

Great experience

I had to drive 14 hours to pick up my item, they were very flexible. Great Job!

Won my item at a pretty decent price. But was told that they are not familiar with shipping internationally and would only use UPS. Between the buyers premium, shipping rates, packaging and duties across the border cost more double what I paid for the item when USPS international parcel delivery with full insurance would have cost a fraction of the price. I paid more than I wanted to in the end. Will never buy from them again.

Auction house shipper won't answer the phone and the auction house is less than helpful. Received my items 6 weeks after the auction and the base was missing for one of the items which makes it useless. Auction house will not return calls. Not so much the $but the lack of professional service.

Everything was perfectly smooth, and I appreciate all the communication from Searchlight between auction end through the shipping process.

It was a very good online action experienced. I cannot believe I can get the items for a good price and its in excellent condition. I will follow your next auction.

I had a special request regarding shipping my item. Although they were dealing with 100’s of items and people, they honored my request as if I was their only customer! All came together perfectly! Thank you very much, Searchlight Auction!! ⭐ ️ ⭐ ️ ⭐ ️ ⭐ ️ ⭐ ️

Had an email question and got a personal call addressing my concerns. Shipping was slow due to volume but should be expected with so many lots.. be patient. Item better than expected at a great price. Bid with confidence. Amazing company.

I regret wasting my time and money with this auction and auctioneer. You are not given a choice of shippers. You must choose their shipper. Two weeks after I promptly paid my invoice, I finally heard back from their shipper and receive the shipping invoice. $40 to ship a few coins. Ridiculous. Coins can fit in a USPS Small Flat Rate Box and be mailed for $8 and be received in 2 days. Even if they charged me $20, I would have grudgingly paid. But $40 is ridiculous. I feel this is some kind of racket they are running. Since they won't refund me amount paid for auction winnings, and since I refuse to pay $40 for shipping, I "ve basically burned $125 of my money. Will never participate with this auctioneer. I suggest you don't too.

Searchlight send your purchase direct to a shipper, who is consequently 'snowed under' with work. You will wait a long time to hear about shipping and packing and even longer to receive your item.

Excellent service provided from registration to product delivery.

WELL PACKED ARRIVED SAFE & SOUND.

Auction went well. Independent Shipper, not so much. I know everybody is using the Pandemic as an excuse, but not having received my one 3-1/2 "item after 5 & 1/2 weeks is inexcusable.

Thank you for a wonderful experience...

would buy from again with confidence

During the virus pandemic, they were gracious, helpful and got my purchase to the shipper quickly. BTW, the shipper was excellent also.

Actually now, it take about 3weeks to arrive my house. How ever, I am very happy to have won this pocket watch. All are no problems, so beautiful and wonderful. Thank you very much.