Bidder Reviews for Feminine Touch Auctioneers (41)

Description of the instrument didn't mention or show the badly broken and UNREPAIRED peghead. I am VERY UNHAPPY!

Very arrogant people, not customer oriented, don’t trust this auction house – black list for me

very good

It is a Miracle these items were not broken as were not packaged snd wete loose in the box: (Love the necklace, eRrings set but not happy with shipping department.

Thank you.

Great auctioneer. Wonderful knowledgeable Staff with Great Communication!!

This auction house is a goof place to find that rare treasure for a great price. I bought some Christmas gifts here and am quite satisfied with the things that I won.

Be very careful. Seller does not provide full and accurate description. I would not buy from them again.

I would definitely buy from them again

Could not be happier! Great items, friendly customer service and super speedy and safe shipping. 5 Stars all the way!

The time I received was damaged and dented.. I have sent it off to Judith Leiber Repair in New York and They have given me a quote.. I have contact both FT and ups to see how to handle.. I think FT needs to handle and than get with ups.. I am waiting for them to get back with me.. hope they do the right think.. Cynthia

Very good auction house

I won the most luxurious sterling silver bar set I have ever seen for a great price and am quite pleased with it. The Tissot watch I won is nice and was both authentic and inexpensive for the $20 I paid, but its bracelet is too short for any man to wear and the length wasn't specified anywhere in the description. Accordingly, it was impossible for me to know this, and I will probably have to pay over $100 to get a new one from Tissot for it to be restored to a wearable state. Still, I didn't get a bad deal from this auctioneer.

The item is excellent, the recommended shipper was extremely expensive, Seller communication could use work.

I was extremely pleased with the shipping company that was recommended by Feminine Touch, which was UPS store 0842. Very responsive, very fast; excellent packing.

The online auction went smoothly, billing was easy and the shipper they referred had fair pricing and got a fragile item to me in one piece. I would definitely bid in future auction from Feminine Touch.

Great transaction on all accounts: quality, service and delivery.

shop with confidence.

Great experience. Will be doing business in the future.

I bought some great high-end watches and jewelry for upcoming birthdays and Mother's Day and Father's Day gifts for quite a bargain. The merchandise is authentic and the delivery process was speedy, even though I live quite far away. One of the best auction houses around... I highly recommend them.

Love my earrings. They are exactly as described and depicted in photographs. Entire experience was easy. Will participate in their future auctions.

The lead-in says it all. Worst auction experience ever! I won 22 jewelry auction items from the Feminine Touch auction on December 6 2021. There were issues with 6 of these items. I am out $238, and would have lost another $498 had liveauctioneers not stepped in to help me secure this refund. I'll summarize (in numbers) why I recommend you avoid this auction house at all costs: 22-Number of auction items won in 6 Dec 2021 auction. 2-Items not delivered. 3-Items not as described. 1-Item delivered to me that I did not win (and that I returned, at my own cost). 4-Number of months between the auction date and a refund for $498 was received (of the total $736 due me). $238-Amount not refunded to me for a brass bracelet that was listed as 14K gold. 20 +-Number of messages/phone calls not returned to me or to the liveauctioneers representative. $140-Amount I was charged for shipping (kind of outrageous, since the items came in a small USPS Priority Mail box). 0-Score I would give on a scale of 1 to 10 regarding the honesty of Feminine Touch auction house. No integrity or follow through. WORST I've seen in years of on-line auction buying. 0-Stars I would give it liveauctioneers would let me give less than 1-star. Stay clear of Feminine Touch. There are so many great, reputable auction houses onliveauctioneers.com. Why deal with one that is dishonest and non-responsive to issues? There were issues with 6 of the 22 items I won (yup! more than 25 % of my wins). 2 were never included with the shipment. 2 were listed as 14K gold but were clearly marked as sterling silver. One was listed as 14K gold but was brass, and virtually worthless. And they mailed me an item that I did not win, which I returned to Feminine Touch at my own expense. Same with the 2 sterling items. Another number: 10 hours I wasted due to errors in their listings. In summary: Erroneously described items, horrible customer service, dishonest. Don't waste your time.

Thank you for the excellent service and great products!

Items were as described! Very pleased.

Despite the fact, that the auction photo of the item depicted the item as having a blue, rather it's actual white background, and the fact that the gallery's preferred shipper charged more than I beleive was necessasry and usual, I had, on the whole, a pleasant experience and would buy from this gallery again.

Not only are they slow in shipping but the one main item I wanted, I didn’t get and they refunded my money without even contacting me first to let me know what to expect upon opening the package that literally took awhile to get. One of the bracelets had beads missing and a couple were loose in the bag. Literally worthless to me now with a stone missing. If I pay immediately as is expected with this app, I figure it should be shipped in a timely manner. This company is either new at this or very incompetent. Not sure which

Great auction house, everything from the items to the help with shipping, excellent! Highly recommended!!

Resolve my shipping issue, excellent