Art Atelier

Easy purchase, good price, but, even though the item seems to have been lost in the post-the auction house is returning my funds, thank you for understanding

Wow! Won item on Monday, and had it in hand by Friday of the same week! Amazing! And perfectly packaged, too! Outstanding!!

Wonderful wonderful easy and fast.

Artwork arrived damaged and it too Live Auctions to intervene and get me a refund. The gallery did not respond to emails or messages sent through Live Auctions.

I won an item from Art Atelier and it took several months and several messages before an invoice was ever sent. During this time a dispute was filed making it difficult for me to participate in any bidding. Finally, I received the invoice and paid in full within 24 hours. Unfortunately, despite payment the dispute remained on my account continuing to make it difficult to bid. Finally, this week I received a package from Art Atelier and the box contained the wrong items. Needless to say I want to be refunded in full.

I've never dealt with an auction house that did a worse job of communicating. They took forever to ship my lots, shipping them in separate packages when the lots easily could have gone in one box, and they ignored me for weeks on end as I tried to get some insight into why everything was taking so long. I was extremely dissatisfied and will never purchase anything from them again. It was a very frustrating and disappointing experience from beginning to end.