Bidder Reviews for LUXUR Fine Art Auction (40)

Thanks for sharing your rating with us and the community.

Thanks for sharing your rating with us and the community.

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! The LUXUR team

Thanks for sharing your rating with us and the community.

Hi Cynthia G , We would like to express our heartfelt appreciation for your kind words and positive feedback. We are delighted to hear that you had a great experience with LUXUR Fine Art Auction. Your satisfaction is our top priority, and we are pleased that you found our communication and in-house packaging to be outstanding. Providing excellent service to our valued clients is what motivates us, and your feedback reaffirms our commitment to delivering the best possible experience. Thank you for being a part of the LUXUR Fine Art Auction community. We look forward to serving you again in the future. Best regards, LUXUR Fine Art Auction

Thank you for taking the time to leave such a positive review regarding your recent experience with LUXUR Fine Art Auction's "Ancient Treasures: Asian Antiques Auction". We greatly value your feedback. We are delighted to hear that you found our items to be authentic and of high quality, and that your bidding and checkout experience went smoothly. Our team takes great pride in curating exceptional pieces and ensuring a seamless buying process for our valued customers. Regarding the shipping fee for your small, < 2lb item, we appreciate your understanding. The $115.00 charge for ground shipping includes the addition of full insurance coverage, which was added with your consent. This particular item had a value exceeding $4, 000, and the insurance cost alone accounts for more than half of the total shipping fee. Additionally, our standard packaging costs are applied to every item to ensure its safe and secure transit. We hope this clarification sheds light on the shipping cost structure and the reasons behind it. We aim to provide the utmost care and protection for your valuable purchases during transit. Once again, thank you for your positive review and for choosing LUXUR Fine Art Auction for your collecting needs. We look forward to the possibility of serving you again in the future.

Thank you for your positive feedback! We are glad to hear that you had a great experience with us. Providing excellent service and fast shipment is our priority. We appreciate your trust in us as a seller and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you once again for your kind words!

Thank you for bringing your concerns to our attention regarding the watch you bid on at our auction house. We value your feedback and are committed to addressing any issues that may arise. I understand that you believe the watch you won in the auction is fake, but you do not have any proof to support this claim. Furthermore, you mentioned that our company's contact with the dealer is not true.

Thank you, Ira. We’re grateful for your feedback.

Hi Jasmine, Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Best LUXUR

We’re grateful for your feedback.

Thanks so much for sharing your feedback about our service.

Many thanks for the 5-star rating.

Thanks for sharing your rating with us and the community.

Many thanks for the 5-star rating.