Bidder Reviews for Hartzell's Auction Gallery, Inc. (1,173)
TOP RATED
4.7 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
1-50 of 1,173 Reviews
All Ratings
Highest Rated
JeffreyHarrington Park, NJ
May 08, 2024
Best and most efficient auction house to deal with
Best and most efficient auction house to deal with
EricNew York, NY
May 04, 2024
Well done service, nice and clean
Nothing much to report, since the auction house did a quick and highly effective job of shipping glass and china items. The items arrived safely, having been packed carefully. Have given business to this firm before, and will again.
NicholasTroy, PA
Apr 27, 2024
JamesSnohomish, WA
Apr 26, 2024
LarryAcworth, GA
Apr 26, 2024
MartinGroton, CT
Apr 26, 2024
BlaineEast Peoria, IL
Apr 26, 2024
Over priced shipping fees
I purchased 3 items from same auction, 2 small belt sets and a bayonet …. it was $60 to ship them from Pennsylvania to Illinois. When I contacted them and asked why the shipping was so expensive, the owner was a completely jerk.
JohnCarrizo Springs, TX
Apr 26, 2024
SteveNashville, TN
Apr 26, 2024
RicardoKissimmee, FL
Apr 22, 2024
KathleenCross Junction, VA
Apr 20, 2024
You guys rock!!!!!!!!!
In my decades of buying, never in my life have I experienced such incredibly professional, personable, & expedient shipping & packing!!! This auction company is first rate-don't ever be hesitant to use them!!! Thank you, Hartzells. As Schwarzenegger said: "I'll Be Back"!
JoeLos Angeles, CA
Apr 20, 2024
AllanEdgewater, MD
Apr 20, 2024
MarnaActon, ME
Apr 20, 2024
Shipping
Very nice items but the shipping is quite expensive. I bought a photo and stereoviews and paid $26.00 for in-house shipping. Based on that experience I won't be following them.
TodWashington, DC
Apr 16, 2024
RobertCedar Rapids, IA
Apr 06, 2024
iTEM MISREPRESENTED.. not 19th century but redproduction. dissatisfied
iron tobACCO BOX actually a reproduction not worth anything neaR what I paid. I think clearly misrepresented
Hartzell's Auction Gallery, Inc.Apr 08, 2024
Robert. I am sorry to hear about this. We believe that this is 19th Century. However, it was cleaned. Now with that being said. Had you called our office we possibly could have resolved this situation. I am sorry you feel this is not what you were expecting
WilliamLincolnton, NC
Mar 25, 2024
SusanaBroadway, NJ
Mar 24, 2024
StephenLehigh Valley, PA
Mar 24, 2024
RyNew Hope, PA
Mar 23, 2024
JosephMonterey, CA
Mar 23, 2024
BobBridgeton, NJ
Mar 11, 2024
Experience with Hartzell's was fine. Big complaint is slow pace of sale.
Use of Live Auctioneers results in an extremely slow rate at which items sell. Makes for a long and weary day at the computer.
SharonAustin, TX
Mar 11, 2024
DianaTroy, PA
Mar 11, 2024
description
Good variety of items up for sale. Photos provided are clear and precise. Good description of items
ChasePalm Beach, FL
Mar 11, 2024
Prompt and Efficient
So far this auction house is the most efficient and professional auction house I’ve dealt with. They were prompt with billing and delivery. I will definitely do business with them again.
JaneMississauga, CA
Mar 10, 2024
This auction house is quick to process and respond.
I have been a satisfied customer through many auctions:)
JerryValley Stream, NY
Mar 10, 2024
They did a great job packing my items. I got them very quickly.
They are the best auction house in the east coast.
LUCRoeselare, BE
Mar 10, 2024
StephenClarksville, TN
Mar 10, 2024
Expensive to ship; packing is subpar.
Shipping cost is slightly higher than other auction houses, and the packing is insufficient.
EricNew York, NY
Mar 10, 2024
No muss, no fuss!
I was satisfied with the way the auction handled things. There were no issues with the billing or the shipping; the items (including some glass items) arrived in good shape. I'm pleased, and would do business again with this firm.
Mary EllenEverett, WA
Mar 04, 2024
Customer Service the Best
There was a little snag in my purchase but this auction house bent over backwards to make sure it was straightened out to my satisfaction. Things don't always go as smoothly as you may hope and when something happens that needs attention it is such a relief to find honest and caring people to work with to get it straightened out. I cannot rate this auction house high enough for giving care that their customers are properly taken care of and all issues fairly resolved. Thank you!
BrandyBaltimore, MD
Feb 22, 2024
EdenCambridge, CA
Feb 12, 2024
Never recieved the items... no response to email requests
Never recieved the items... no response to email requests
KathareenColumbia, NJ
Feb 07, 2024
JoeSouth River, NJ
Feb 06, 2024
FrankChina Grove, NC
Feb 06, 2024
CeceliaRio Rancho, NM
Feb 05, 2024
HeleneKalamazoo, MI
Feb 05, 2024
Hartzell's treats customers very well
I was in search of a certain antique clock, and Hartzell's had one at auction. The auction house was very responsive to my messages. They were a pleasure to deal with in all stages of bidding, winning, paying and shipping. I recommend Hartzell's for a fine auction experience!
BryanPasadena, CA
Feb 05, 2024
JeffreyHarrington Park, NJ
Feb 05, 2024
Excellent experience
Best auction house I have dealt with and shipping/packing the items was perfect.
DonnHillsboro, MO
Jan 13, 2024
Seller is honest and professional
I hope to do business with this individual again. Demonstrates honesty and professionalism to a high degree.
RobertCold Spring, NY
Jan 07, 2024
MarkWillow, AK
Dec 31, 2023
ErrolSherman, CT
Dec 26, 2023
Straightforward handling of items. Very good descriptions and visuals
Very good portrayal of lot items. Fast and proper shipping by Hartzell's Auction Gallery.
DAVIDAllentown, NJ
Dec 25, 2023
Great to deal with
Have purchased from Hartzell's Auction on several occasions. Always a pleasure to deal with.
RichardOrange, CT
Dec 18, 2023
T LWinston Salem, NC
Dec 16, 2023
JosephMonterey, CA
Dec 15, 2023
RobertDixon, IL
Dec 14, 2023
AndrewWashington, DC
Dec 10, 2023
View:
50
TOP