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Please read the terms contained herein carefully DISPUTES/ CHARGEBACKS When you use our service or participate in R&D Diamonds Auction, you as a bidder have the rights to commence a dispute in a bid to resolve any issue you may have with R&D Diamonds Auction. You understand that as a bidder, you shall not commence a dispute or chargeback of any reason whatsoever with any online payment processor, credit card service provider or other third party payment processor. By continuing to use this service, you expressly waive your rights to commence a credit card chargeback dispute for any reason whatsoever. Due to the burden brought on us as a result of a chargeback, you understand that we will charge a minimum of $300 plus hourly charges and costs to you in the event you open a dispute. Should you violate the R&D Diamonds Auction?s provisions of dispute and chargeback resolution, and should we approve that your application to bid in R&D Diamonds Auction auction, You would have committed a fraudulent activity and you will be responsible for all damages, losses, costs, and such other charges incurred by R&D Diamonds Auction and the charges resulting from such dispute or chargebacks. You understand that you?re responsible for providing a timely notice for defective Lots or lots that have irregularities not disclosed or publicly made known during the listing must be reported to us within five (5) business days. We will try to examine such lots and upon approval, we will make an exchange or give you a refund. We use our reasonable and professional efforts to make sure that the information and reports provided to you are true and accurate regarding the quality of our lots. You understand that any report we provide to you shall not be deemed as a guarantee of an exact match. You understand that reports may differ. In the event of any dispute that cannot be easily resolved between you R&D Diamonds Auction, then the dispute shall be resolved by the procedures for resolution of disputes in the state of California. IF FOR ANY REASON, WE ARE UNABLE TO DELIVER YOUR PACKAGE TO YOU AS A RESULT OF YOUR REFUSAL OR NO-FAULT ON OUR PART, YOU EXPRESSLY UNDERSTAND THAT YOU WILL BE LIABLE TO 25% RESTOCKING FEE AND 19% BUYER'S PREMIUM SUBJECT TO THE TOTAL AMOUNT FOR THE PACKAGE. TERMS You understand as a Bidder, that you?ll be required to pay a 19% buyer?s premium added to the hammer price at which the lot was auctioned to you. We do not guarantee conditions report measurements, opinion of values, age, and quality are and/or Gemological reports in the Auction catalog, and you understand that the Accuracy of such documents may vary from lot to lot. It is your sole responsibility to inspect the goods. Neither R&D Diamonds Auction nor the Consignor is responsible to you for the accuracy of printed or oral descriptions or the authenticity of any information provided to you. All jewelry items made available for sale by R&D Diamonds Auction are evaluated by third-party appraisal firms where certified GIA gemologists evaluate the weight, size and grade of gemstone and/or metal to determine the replacement value of the item. However, we would like to let you know that these appraisals are done for insurance purposes only and shall not be used to establish the actual value of the Jewelry. We also carry out these appraisals to protect our esteemed in the event of any damage or loss of Jewelry items purchased from us. You understand that third-party appraisal has been carried out with the knowledge and experience of such third parties and we?re not liable for the appraisal they make regarding our products. R&D Diamonds Auction and its affiliate or representatives do not claim any expertise. Any information or condition details we provide to you is to ensure good customer service; you may not take such information as a statement of fact We will have no responsibility for any error or omission. That we?re unable to provide you with a condition report shall not mean that the lot in question is perfect, or completely free from any error, wear and tear, damage or effect of aging. You are required to dispute a purchase within seven (7) days from the date of your purchase. All purchases completed in the state of California are subject to a compulsory sales tax (9.5%). You will be responsible for the payment as applied on the invoice provided to you unless you have a valid tax exemption number. You clearly understand that large and small estimates are provided to you so that you can easily compare. This is Estimate is provided for your personal use only and you may not use it to establish the true and accurate value of a lot. In some cases, certain lots may have reserves or minimum selling prices. This undisclosed figure is set by a Consignor. Our in-house Auctioneer will exercise all reserve bids. The records of sales and purchase kept by the Auction house is final in the event of any dispute that may arise in connection with any purchase. Digital prints of the transaction will be used as confirmation of the sale will be used for confirmation. You will be responsible for all collection cost incurred by us including court costs and reasonable attorney?s fees. By participating in our Auction through our online platform, You consent to the jurisdiction of the Courts where the Auctions are held. AT OUR SOLE DISCRETION, WE RESERVE THE RIGHT TO ACCEPT OR DENY ANY BID PLACED through [WEBSITE NAME]. LOTS MAY HAVE RESERVE. OUR IN-HOUSE AUCTIONEERS WILL BID AGAINST THE RESERVE. IF YOU DO NOT AGREE WITH THE TERMS PROVIDED TO YOU HEREIN, YOU ARE NOT ALLOWED TO BID OR USE ANY PART OF OUR SERVICES. We accept Visa, MasterCard, Discover, Amex, personal or company check, bank wire transfers, certified check, and money order. International invoices over $10,000 require a wire transfer, as do the sale and certain other high-value items at our discretion. For item purchases completed online, we will provide you with an email within 24 hours after an auction. You understand that you?re responsible for using any of the contact information below to reach out to us if you?re unable to complete your payment through our online check-out system, Phone: +972545512861 Email: asmdiamonds@gmail.com If you?re paying by check, money order, or cashier's check, R&D Diamonds Auction reserves the right to hold all purchases until the check has cleared to the satisfaction of R&D Diamonds Auction and its bank. If you?re paying by credit card, you understand that you?re the owner of the credit card information provided for payment. We will not process your payment if the billing and shipping address are not the same. In the event of unforeseen circumstances or situations not under our control including fire, theft, or any other reason whatsoever from delivering any product to you, our liability shall be limited to the sum actually paid, by you for such product. We will charge a $25penalty fee on all returned checks If a check fails to clear after second deposit, You will be liable to us for all fees we incur in recovery the payments from you, including storage costs. Dishonored checks, fraudulent credit cards of purchases will be reported to the proper authority and will be prosecuted by R&D Diamonds Auction to the fullest extent permitted by law. You will be responsible for all costs of collection, including court costs and reasonable attorney's fees. By participating in this auction through the internet, you consent to the jurisdiction of the Courts where the Auctions are held. DISPUTES/ CHARGEBACKS When you use our service or participate in R&D Diamonds Auction, you as a bidder have the rights to commence a dispute in a bid to resolve any issue you may have with R&D Diamonds Auction. You understand that as a bidder, you shall not commence a dispute or chargeback of any reason whatsoever with any online payment processor, credit card service provider or other third party payment processor. By continuing to use this service, you expressly waive your rights to commence a credit card chargeback dispute for any reason whatsoever. Due to the burden brought on us as a result of a chargeback, you understand that we will charge a minimum of $300 plus hourly charges and costs to you in the event you open a dispute. Should you violate the R&D Diamonds Auction?s provisions of dispute and chargeback resolution, and should we approve that your application to bid in R&D Diamonds Auction auction, You would have committed a fraudulent activity and you will be responsible for all damages, losses, costs, and such other charges incurred by R&D Diamonds Auction and the charges resulting from such dispute or chargebacks. FREE WORLWIDE SHIPPING, As an International Bidder, you agree to pay all applicable tax and duties that may be levied on any product we ship to you. Please note, your country of residence may impose customs and import duties. Once an auction has been completed, we will do our best to ship purchased products within 5-7 business days after acknowledgment of payment. We will provide you with Tracking numbers through our email once the product has been shipped. R&D Diamonds Auction provides shipping service as a convenience to our customers. We will include an estimated cost in the Auction invoice post-sale. All shipments are insured at the total bid amount contained in the shipment. We pay for insurance services at our own expense to ensure security for our esteemed customers and us. We also require a direct signature from the bidder upon delivery. Large, heavy, fragile or otherwise unusual items may incur additional charges. We use DHL or FedEx ground shipping for worldwide shipments, which may take between 1-3 business days. In some cases, we may ship items using DHL or FedEx Express mail, private carriers or pack and ship companies, the cost of which will be covered by you the bidder. Shipping and handling charges to foreign countries often require registry or express mail. You understand that the shipping carriers may also limit insurance coverage to certain foreign destinations. R&D Diamonds Auction will ship items to foreign locations using the same classes of mail service and additional postal services that it uses to ship to locations, to the extent that such services are available. ALL SALES ARE FINAL. In certain cases, if we make an exception at our sole discretion, a RETURN MERCHANDISE AUTHORIZATION must be issued to return an item. In the event of a return, the Purchaser?s Premium will not be refunded. A purchaser is solely responsible for all return shipping and insurance. We do not accept returns on Vehicles, Art, Memorabilia, or other large or heavy items. Should a cancellation occur, a 19% cancellation charge will be applied to the winning bidder. In some cases, you may notice that an item is re-listed. This may arise as a result of a failure of a winning bidder to complete the purchase or the same item types of the same item, or a reservation condition was not met in the event the item was reserved. There are circumstances where we encounter unnecessary delays trying to obtain the lots from the consignors which may as well, delay shipment of an item. However, this does not happen all the time. In the event this happens, we will cancel the auction and provide you with a 100% refund of your payment. This will be our sole liability to you. IF FOR ANY REASON, WE ARE UNABLE TO DELIVER YOUR PACKAGE TO YOU AS A RESULT OF YOUR REFUSAL OR NO-FAULT ON OUR PART, YOU EXPRESSLY UNDERSTAND THAT YOU WILL BE LIABLE TO 25% RESTOCKING FEE AND 19% BUYER'S PREMIUM SUBJECT TO THE TOTAL AMOUNT FOR THE PACKAGE. In the event of any dispute that cannot be easily resolved between you R&D Diamonds Auction, then the dispute shall be resolved by the procedures for resolution of disputest in the state of California.