Lot-Art, nl - Read over 2 Reviews from Customers
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Bidder Reviews for Lot-Art (2)

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Julie
Los Angeles, CA

Apr 13, 2022
I PAID FOR MY ITEM BUT NEVER RECEIVED AND WAS CHARGED FOR THE BUYER’S PREMIUM
I have purchased many artworks and furniture from auction houses around the world, but never have I encountered a situation where I pad for an item immediately and it was never received. There was an issue with importation (3 months after i paid for the item) and rather than help me, the auction house took their commission and cut-off all communication. Buyer BEWARE.
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Lot-ArtJul 04, 2022
Dear bidder, I reminded you that the seller of your lot had requested a shipping quote for you and he paid the release of the export certificate, following the procedure on your behalf. You paid the shipping after almost a month, but the lot could not leave because you refused to sign the export documents to be sent to customs (the shipping is the responsibility and at the expense of the buyer). When you finally sent the signed documents (after another month), the shipment was blocked by customs because it had taken too long. You also did not want to send your documents to customs for import, making impossible to resolve the situation. Almost 5 months had passed since the end of the auction and the seller asked to cancel the sale, having taken charge of the export procedure and having lost time, without having been refunded. If the delivery of the work and the sale were not successful, it was just because of your lack of cooperation and your delays. We have done everything possible to resolve the situation, even if the shipment is not our responsibility as we are intermediaries. Best regards The LOT-ARTeam
GINO SARFATTI, WALL LAMP MOD. 232

Rainer
Munich, DE

Jan 18, 2021
Very good experience and very helpful
Best possible experience and I very much liked the individual and quick help on topics like payment and shipping.
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